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Resolved! Need to change the Related List Label

In the sn_hr_er_case (Employee Relation) table, Default View we have Approvers as Related List now i have to change the label of the Approvers Related list in HR Workbench View. If the above table is not having please provide the answer any table i c...

saic2 by Tera Contributor
  • 502 Views
  • 7 replies
  • 0 helpfuls

HR Task Visiblity

I want to restrict the visibility of HR Tasks such that only the following users can access them: Members of the HR Case’s assignment group   Users added to the HR Case watchlist Members of the HR Task’s assignment group I want to achieve the before ...

DASAMANDAMS by Tera Contributor
  • 248 Views
  • 3 replies
  • 0 helpfuls

Duplicate HR Case Getting Created

Hello Everyone,I’m facing an issue where a duplicate HR Case is being created automatically when a case is generated via an Inbound Email Action.Here’s the scenario:A user sends an email.The Inbound Action processes the email and creates the expected...

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mdshahvez11 by Tera Contributor
  • 470 Views
  • 7 replies
  • 0 helpfuls

Resolved! HRSD - Append Short Description.

Currently , we have the "hr_CaseUtils" OOTB Script Include running which is setting the Short Description to "Suject Person name & Employee Id " we wish to append this script by adding the Company code to it.Kindly assist. 

SandeshD by Tera Contributor
  • 494 Views
  • 5 replies
  • 0 helpfuls

How can we call sys_ui_message in a flow

I have some content that includes variables like subject person, 'opened for', and HR service. I want to create a system UI message (multiple languages) using this content. Then, I want to use this message in a flow to update the hr case comment fiel...

vijani by Tera Expert
  • 489 Views
  • 3 replies
  • 0 helpfuls

Resolved! An Indicator in CHRO Dashboard is showing No Scores to display

Hello Community, Good Day. I'm currently working on the CHRO Dashboard configurations. Need some help in troubleshooting this issue.1) Problem: In the CHRO dashboard , the "Average time taken for Onboarding by region" widget is showing up error "Ther...

Resolved! PDF letter - fully automatic workflow?

Is it possible to create a PDF letter process that does not require any agent action? For example, our employees will complete a catalog item form on their portal with some information. The system will then generate a PDF letter with that information...

Tiffany6 by Tera Expert
  • 2055 Views
  • 10 replies
  • 2 helpfuls

Hrsd Customisation

Hi Team,Please help how to achieve below 1. Add a "Confidential" tag option that can be applied to a case. 2. When a case is tagged as Confidential, restrict access to attached documents within that case. 3. The restriction should apply only to users...

mahy by Tera Contributor
  • 310 Views
  • 3 replies
  • 0 helpfuls

Resolved! Setting variable set to mandatory

Hi everyone ! please i have a quick question, When i make a variable set to mandatory will it make the variables inside mandatory too or i need to set them mandatory

GhitaB by Tera Contributor
  • 704 Views
  • 7 replies
  • 1 helpfuls

Set mandatory fields inside MRVS for a specific field

actually i have another issue that i need to set some mandatory fields inside that MRVS ,problem i'm facing that it worked when i remove the country condition cause the subject country exist in the catalog item and i guess it's not getting catched in...

GhitaB by Tera Contributor
  • 261 Views
  • 2 replies
  • 2 helpfuls