Hello Need product documentation, playbook, best practices, videos - step by step guide to implement Lifecycle events for Offboarding-specifically reduction in workforce. We are planning to create an Activity set for each country. We want to scale th...
We recently added a catalog item and HR Service. However, the team managing this process had been collecting request data and tracking in Excel. They would like to create HR Cases from their excel file so that last year's requests can be included i...
Hello all, I am trying to set a value on a field which is reference field( referring to user table) based on a choice field vis catalog client script and not successful so far, can some one please help:
We are not seeing enough information on our ToDos widget on Employee Center. Right now, it only shows the short description of the HR Case. We'd like for it to display the variable responses from the record producer as well.
Does anyone know if there is a limit to the number of Customer visible comments and Work notes that can can be added to a case in HR Scope?
All, I am looking for guidance / advice as to what items / implications to think through when establishing / creating a new Center Of Excellence / COE table.
As you can see in the Image the document doesn't load completely . I have updated the Employee center core to newer version it resolves the issue but then when i click accept and complete the page doesn't refresh by it self the document does get sub...
HI All we have a form where we are generating the PDF out of the it. But in the PDF template we have 2 fields for State and 5 fields for Zip code AS shown in the image. Now we have string fields for both one the data is entered in the fields i woul...
How to display SharePoint links(File) in the HR Portal(ESC) on the search result page? For Example: If I search "Leave" in the ESC portal the search result should give me links to SharePoint files related to Leaves also. Any help would be much appr...
Hi All, I would like to create a report that indicates when someone selected the 'No' button for the question, "Helpful?" at the bottom of our articles. Can you tell me what table I should be pulling from and if I need to dot walk to anything? Thank...
Hello All ! How can I copy a attachment from one HR task to another HR task? Thank You
Hi i have created the process where HR case is created following with the document task .document task image attached below As you can see the short description field auto populate my document name along with the default text" Fill the document" T...
Good Afternoon, we are trying to modify the Employee Relation Allegation Types and Allegation Subtypes. When you make the Allegation Type set to False, the Allegation type or subtype is still listed. Do you have to delete the item completely in ord...
Hello SN Comm, I am looking for a little help with a notification email script. Specifically, both the KM Subscription: Article Commented and the KM Subscription Group: Article Commented. Currently, too many employees are being notified on when an ar...
Hi, Workday team has added a custom business unit field on workday and I am trying to bring it across to ServiceNow. I need to understand how to build the XPath map for this custom field. or it is provided by the workday team? Current script include ...
