Difference between gs.hasRole(‘abc ’)and gs.getUser().hasRole(‘abc’) if I want to use in acl script. Which one is better. I saw same functionality when using both ways. Please suggest.
Hey all I want to restrict HR cases created for certain HR services(basically two) to a certain group and its members. The HR cases created for these two HR services should only be access or visible to one group. And also the members of the same grou...
Hi, How to bypass order confirmation pop-up from order guide ? I am using order guide as a part of Employee Onboarding process so, If I make glide.sc.sp.twostep system properties to false then it gives me some error. Thank you.
we have a field in hr talent case management table , but user want to view in parent HR Case table personailzed list view list how to acheive this ?
Hi, I would like to know if there is a way to determine the resolution time of an HR Case (state= Resolved, not the field 'closed at'), like the field 'resolved_at' on Incident. Thank you for your help.
Hi Experts,yesterday, I have updated some users active status to "active". today for the same users are set to inactive and it was updated by "system". what is the root cause and how to overcome this issue.thanks in advance.
Hi All, I need to deactivate the plugin ("com.snc.i18n.traditional_chinese"), as this is not possible so i need to hide the functionalities or features of this plugin. Thanks, Harshitha SR
Is there a way to create an enhancement from a case? Our record producer makes case records for our HRSD delivery team. It covers everything from changing group membership to requesting new functionality. We want the admin team working on the case to...
Hi , Can someone help to download the list of OOB reports from HR dashboard and reports, wanted to understand the functionality of each report full in detail. Thank you !!
We have a requirement for populating a dynamic table in an HR document template so that it can be generated in PDF, printed, and signed by an employee. From the HR document template, we can reference fields on the case but we are not able to pull in ...
Hi, While creating KB article I've seen there is a field "summary" in kb_knowledge table. This field is read-only referring kb_knowledge_summary table and getting populated automatically on creating a new KB article. I wonder how this field getting a...
We created a custom CoE by extending HR Case [sn_hr_core_case]. We have matched OOB CoE configurations in all areas (that I can think of): Dictionary Attributes, Inbound Actions, Notifications, Layouts/Views, SLAs, Assignment/Matching Rules, ACLs. ...
I'm trying to link a new HR case (child) to an existing HR case (parent). When looking at my HR case, I have a 'child cases' tab in the related list, with only the 'new' option to create a new child. I'd like to link an existing case. Appreciate yo...
I would like to change the sys_popup view of the user information on our HR Case forms. Currently, it points to the HR Profile view. Can I change this to point to the sys_user view? I understand how to configure sys_popup view, but I want the HR C...
