While looking into the release notes of Madrid I came to know that pre-configured Workday integration was removed in Madrid. In my London version I used that pre-configured Settings to communicate with workday system. Now My questions are 1. Will i...
Hi Guys, We were about to Implement ServiceNow HRSD for our existing customer using ITSM. HR Profile Creation: We have azure Integration in place to create users in the User table.I have few questions on the HR Profile Module. > For Creation of HR Pr...
I have a user who could not access ServiceNow. When I looked at their User Profile, it was marked Active, but also Locked Out. We use Workday Integration to update users, and both their User Profile and HR Profile were in order, except for the Lock...
We are getting ready to launch our first HR Service. One item that come up is when the case is created, the short description shows the opened for person. We would prefer that it show the subject person in the short description (subject line), I was ...
Hi there, Is there any way to add subcategories to the HR Service Catalogue so that it shows up in the 'Manage Human Resources Catalogue' UI page? I added subcategories to my HR categories manually via 'Maintain Categories' page so that I can leverag...
Good afternoon, I have a request for a report that would list out all the articles which we have added URLs in order to link them to another article or to an HR Service. Has anyone been able to do this? or do we need to add in additional fields in o...
Hi , I am trying to generate document for OOB "Employee Verification Letter" . After the case is created , i impersonated as assignee and previewed the document and clicked on Generate. But the document is neither getting generated nor getting at...
Hi All, I am in the HR Talent Management area of the HR Case and I am trying to review the PDF/document assigned to me by clicking "Click here to respond" and I am receive the following error. Please help!
Hi, I have a requirement to create HR Cases using ATF. I am able to set field values for HR Cases expect for HR Service. The problem being HR Service field is a mandatory field and it been referenced. Is there a way to populate this field to run the ...
Hello, I need to create a HR service and catalog item(record producer). Now, I will create HR service using HR core scope app. I saw a documentation from ServiceNow that I can use the magnifying glass button in HR service form to create record prod...
Hi,is it possible to trigger a email via catalog form,i need to send a email, that contains all the data available in catalog form. how do this.i created a catalog item, i have several fields in that form, after submiting that need to trigger the ema...
Which table is considered the core table for all HR Case records?
I know the 'Generate HR Profiles' module exists, but I need a way to also generate profiles for users who are inactive, not just active.
HI SN Team, Requirement is to Populate Opened For and Subject Person in Case Creation UI page only with HR Profiles and Not User Profiles. Approach being followed : i would like to know the line of code similar to code present in below link in setti...
This is in the Scoped HR application in London: How do I select a workflow for an HR Service when I select "Workflow" for the Fulfillment type? When I select "Workflow" for the Fulfillment Type field, the workflow field appears, but it is read only...
