When creating a new case for an employee on the case creation screen, I have a specific employee record that will not display if 'Force partial search' is checked on the Case Creation configuration record when searching by this employee's full name. ...
Hello, We are creating user records in ServiceNow via LDAP integration. Is there a way to automatically create HR Profiles of newly created user records without manual intervention? Regards, Sanket
Hi guys, Though mid server is set up and its on and running, I am trying to do bulk import of files from my local folder. Have provided SSH credentials with username password and set the host and directory of my machine in Import Configuration. Have ...
Are you a ServiceNow customer worried about how to manage all of the documents you collect for your employees? Are you concerned about GDPR requirements around employee data security and retention? If yes, then don’t miss this session! We will be di...
Hi All, I have a requirement, I have a HR task HR discussion and here I am using HR task type as "Mark as complete" , on portal it is visible as shown below, but I would like to have some additional field like comment box, where HR can write his co...
Hi Guys, I am new to the HR module. I am studying the possibility to implement Enterprise Onboarding and Tr. solution OR just order guides (Service catalog) for an international company. As of today the scope is Onboarding, Offboarding and Relocati...
Hello, We have a custom portal where we are using a custom widget "Related Article" where we need to populate article from multiple Knowledge base. Articles are appearing under this widget from different knowledge base as per the logic defined. But...
How to configure those all modules under that application ...
Hi, I found a field called 'Follow Up' (follow_up) on the HR Case form in my Quebec PDI. I don't recall seeing in other instances I used before, so was wondering what is this field's purpose and whether it is tied to any script or rule? Thanks in ad...
I am taking Employee input from service portal using HR Task type Collect Employee Input and Employee form. There is only 1 record matching the condition. Question type is string. Target field is also string. Taking user input from esc portalNot m...
I want to restrict users from adding or deleting attachments on HR Cases that are in the Closed state on the HR Service Portal. Client Script with disableAttachments() does not work on HR Service Portal. How else can I achieve this? Thank you! Holly
I tried to create a dialog window. but when i use <g:dialog_buttons_ok_cancel ok="return validateComments()"ok_type="button" cancel_type="button" /> in my html . it caused the error Element type "g:dialog_buttons_ok_cancel" must be followed by eithe...
Wondering what the out-of-box Service Level Agreements (SLA's) are for HRSD.
Hi! what configuration do I need to work on if I want a parent's case's files/attachments or even comments, copied/duplicate to its child task? Thanks in advance!
Hello SN Comm! I have seen many other posts trying to accomplish what I am asking for. However, none of the suggestions/answered posts has worked for me (it could be that I am putting the code in the wrong area of the script). Nonetheless, Here is wh...
