HRSD how to implementAs a knowledge author I want to hide all the non-HR can & cannot read criteria from the HR knowledge bases (HR - All Employees & HR - Agents) so that this can prevent the incorrect criteria from being selected. Any idea how to bu...
Hi Friends,Looking for some help into HRSD Employee Relation HR cases and HR Agent Workspace.We are using a record producer to create employee relations HR cases, all of the provided variable’s details are getting generated and stored into Descriptio...
current.owner = producer.owner;current.type = producer.type;current.module = producer.module;current.project = producer.project;current.priority = producer.priority;current.state = producer.state;current.month = producer.month;current.requirement_dat...
Hello everyoneI would appreciate any helpi want create report that shows all closed tickets where the opened for responded after they were closed. Thanks in advance.
Hello.I am testing the insert multiple records on the Rest API Explorer module. with this body{"records":[{"u_code":"1","u_external_id":"1","u_opco_name":"test"},{"u_code":"2","u_external_id":"2","u_opco_name":"test2"},{"u_code":"3","u_external_id":"...
Hello Experts,I want to automate the process of assigning "HR admin (sn_hr_core.admin)" to the different groups like HRA ,HRB ,HRC in the dev,test and UAT respectively post the clone . I am thinking to use the "Clone Cleanup Scripts" and also providi...
Dear Friends,Looking for some help into ServiceNow HRSD Product, we got one requirement where business wants us to create a form – Catalog item – Record Producer - Maternity & Paternity Leave of Absence. Can anyone please help me to understand, what ...
I've been trying to find more information on these checkbox options and figure out why they don't work, but I haven't had much luck. I've reviewed: Using checklists in HR Service Delivery Agent WorkspaceWhat is the purpose of the checklist field in H...
Hello.When creating a custom journal field (or journal input + journal list) is it possible to get the same "Post" button that is part of the standard Comments and Work Notes fields?It does not appear for me when I create these fields in my (scoped) ...
how to restrict HR Chat Interactions on the Interaction table servicenow
We currently uses Service Portal for HR and not Using Employee center. I have read about making Employee center available in teams from : https://www.servicenow.com/docs/bundle/yokohama-employee-service-management/page/product/sn-teams/concept/c_empl...
Human Resource Core Application is installed in PDI, but it's not visible in the Application picker. I installed the Human Resource Cire, HR Employee Relation, and HR Life Cycle, but they are not visible in the Application picker. I can see the table...
How can I configure HRSD to allow new hires to complete Pre-Onboarding tasks from personal mobile devices at home (via 5G or Wi-Fi) without being blocked by IP restrictions, while maintaining security policies for existing employees I am implementing...
Hi Experts,I have a requirement to change the transfer hr case "new hr service" field type on the hr agent workspace from choice list to auto complete text to the same hr service names. please see the attached screenshot.snow HI, answered me to custo...
What role can I give process owners to build Playbooks that doesn't allow them to create and update records from the Playbook or other automated activities? I saw in creator studio the user doesn't have this kind of access in the Automations phase.
