Hello everyone, how are you? I would like to change what is displayed while the Virtual Agent is "typing" a message, those three animated dots. Could someone please help me by telling me how to do this, or if it’s not possible, let me know that it ca...
I am trying to create tags for HR Services but they re not getting captured in the update set? Is there any way to add them in update set as due to configuration changes in different instances I am trying to avoid them moving through xmls. Also, is t...
Hi All,I am configuring the New ER Scoped App (sn_hr_er_case) and am working on the Interview Management Templates. I have created the templates and am able to add them to an interview as an admin. When I impersonate an agent in the Employee Relation...
Hello! I'm looking for feedback from employers using the Employee Relations application to track grievances. Has it saved significant time, improved employee experience, etc? How did you gain buy-in from your union? Thank you!
1. How can we validate if we are using the configurable workspace in HRSD?2. If we are not using the Configurable workspace, is the classic HR agent Workspace getting deprecated as part of Xanadu?
Hi,I am not able to find where I can remove the interaction when creating HR Case. Please help.
Hi All,I have installed the below plugins on PDI however HR is missing from portal.Human resource coreEmployee center proHR TaxonomyI have tried to repair all plugins with demo data, but it is still same, Please provide your suggestions to resolve th...
Hi,Some users in my instances are unable to access some fields in the interaction table. When I checked it using access analyzer I see the field level ACLs are not getting evaluated. It just checks the row level ACL and that's it. And I see some user...
Could you share HRSD plugin names
Hi All,i have created an interactive filter 'Priority' and used it in dashboardi have given name and lookup name in capital letterswhile using it on the dashboard it is Priority is changing to lower case lettersplease help me to sort out this issue.
There is a lifecycle event case and under that there is a hr talent management child case. When an attachment is attached to hr talent case, that attachment will be copied over to LE CASE. I have designed a flow to copy attachment . The flow is runni...
Hi Community How to make the "show more" to be expanded by default when loaded as such "show less" will be visible when loaded and client can collapse if he desires ??!! Thanks in advance Please refer the screenshots
Not able to view the response template body content of type html script in hr agent workspace form view.Instead showing html tags.Please refer to the attached screenshot. @Ankur Bawiskar @Harsh Vardhan @asifnoor @Jaspal Singh @Sandeep Dutta @TungalaA...
So we have this issue in live instance where HR agents are replying back to the end users. and the when the users are replying, they are replying back to that official email and in the TO field, agent's personal email was also added.All the email sen...
Hello everyone, any idea how to create onboarding.. for each specific country I have more than 10 containers and each I demand is to create onboarding I think each country may have different onboarding process how I can do that please? in HRSD
