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Oracle HCM Integration imports failing

Our Oracle HCM import into HR SD is failing after importing 25k worker records with a strange situation.The flow reports "com.glide.transform.transformer.exceptions.InvalidStructureException: JsonStreamParser[2244]: Colon required after identifier" s...

barcar by Tera Contributor
  • 297 Views
  • 1 replies
  • 0 helpfuls

Resolved! Remove trailing characters in a String field on table records

Hi folks,  Looking to remove ".0" off of String fields that have accumulated over the years.  Here's what I'm trying to execute. Alternatively, I tried using .slice as well. I can't shake the feeling it's something basic and I should probably stop wo...

want the value of description

Hi here i can see the details, activity, approvers, and description of the HR case. in the description part it is populating the value of rich description, but i want the value of description. please help me out with this.ThanksNani

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nivassoft08 by Tera Contributor
  • 268 Views
  • 2 replies
  • 1 helpfuls

Resolved! Box integration

Hi all, I am currently looking for viable (and cheaper) ways to integrate Box with ServiceNow. So far, I've considered: 1. Using Integration Hub2. Developing from scratch using the Box platform3. Using Zapier or other iPaaS software Option 1 is price...

TomohiroT by Tera Contributor
  • 1186 Views
  • 3 replies
  • 0 helpfuls

I want to dismiss the info message after 5 seconds

HR Agent WorkspaceI have a button Send Email which on clicking processes the email and it shows a message "Email Sent"My requirement is to make this message dismiss after 5 seconds, how to implement the same.  As per my understanding this looks like ...

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Group Roles not inheriting from parent group

Hello,  I am having an issue with newly created child groups not inheriting the roles of the parent group. We have a parent group "HR" with the sn_hr_core.basic role, inherits is set to True. When I create a new group with HR listed as the parent, th...

ErinF by Tera Expert
  • 1980 Views
  • 3 replies
  • 1 helpfuls

Resolved! Hr agent workspace

I am not able to option to change the application for agent workspace to "Agent Workspace for HR Case Management".please refer the below screenshot.

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Imran31 by Tera Contributor
  • 1210 Views
  • 9 replies
  • 3 helpfuls

DSAR

Hi ServiceNow Forum, I’m interested in understanding best practice for Data Subject Access Requests (DSAR) and using ServiceNow, Is there a business case or guide available for this? thank you  

Child HR case on Ec pro portal

Hi there, I have scenario where I'm child HR case is not visible on EC pro portal for opened for user. do have any restriction for child cases? Thanks

Chaithra by Tera Contributor
  • 186 Views
  • 1 replies
  • 0 helpfuls

Resolved! HR Benefits vs HR Total Rewards COE

Hello, Can someone please help me with understanding how the HR Benefits COE is different than the Total Rewards COE?Is there any OOB HR service that is part of the Benefits COE? Thanks!

AS36 by Tera Contributor
  • 1552 Views
  • 3 replies
  • 0 helpfuls

Parsing rest api data

I am getting back data from external system from rest api, I am trying to parse it but could not get it to work.{"meta": {"totalItems": 736,"pagingOffset": "0","pagingLimit": "1000"},"allPerson": [{"Id": 332,"RCId": "000001","Type": 1,}, {"Id": 333,"...

samadam by Kilo Sage
  • 201 Views
  • 3 replies
  • 0 helpfuls

Cloning issue

Hello Developers,We recently performed a cloning process from our Production instance (Vancouver version) to our Temp instance (Washington version). After the cloning, we noticed that our application is not functioning as expected. I have attached sc...

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