Hii have a close complete button in hr agent workspace which is configured in sys_ux_form_action.LIST(attached screenshot), it is a declarative action type button but i have changed to UI action just because we need the UI action script(which we cust...
lifecycle event demo data empty in Xanadu release any explanation please this question is directed to servicenow employees or someone have a answer please ? Lifecycle event demo data is empty in Xanadu release?
Are Dashboard Groups and Groups for Users the same Groups? E.g. Do you need to create a Group with users before assigning Dashboards into a group? Or are Dashboard Groups independent of Groups and users?
Hello, I have downloaded the required plugin for multi day work order and have created work schedule for the agent to whom the task is assigned and have also checked assign across the schedule entries.But estimated end is not considering the schedule...
cannot create the journey from the list view, I'm also not getting option of build journey in journey designer and from the portal also I can't.If i impersonate with manager then following is the view but still unable to create the journeyhave added ...
Hi All. Can someone please help me on the below query.I have two fields in HR case form, i want update the field information through employee formsI have created employee form and template with HR task type is Collect Employee Input.but its not upda...
I want to create campaign while following the below steps All > Content Experiences > Content Experience Builder>new Not able to set Audience field due to which campaign can't saved. Kindly help me out with the issue
Hello community, When installing HRSD plugins as shown:Human Resource Scoped App: CoreHuman Resource Scoped App: SecurityHuman Resource Scoped App: LifeCycleEventHuman Resource Scoped App: IntegrationsCase and Knowledge Management I did make sure to...
Hello everyone,I'm working with HRSD and facing the following requirement and don't know how to solve it.I have a Record Producer form to submit HR Case. On my form there are 2 variables with 2 features as follows:- Variables Read User: Users who are...
Hi everyone, I hope you are doing well. Recently, working with HR Agent Workspace, I tried to import a word file for a Knowledge article and I could not find how.In the "normal backend" (not workspace), it is in a related link:In HR Agent Workspace i...
Does Servicenow solution follow either a microservice N-tier architecture (preferred) or a standard 3-tier software architecture ( (miinimum)
We have embedded Engagement messenger code to the external site. while launching the EM, another window pops up for few seconds of the below URL.https://<instance name>/saml_redirector.do?sysparm_nostack=true&sysparm_uri=%2Fnav_to.do%3Furi%3D%252Fsn_...
Hi, I wanted to know the process of linking of linking documents to kb articles.2.In a kb article, the article body is having a link, if I click on the link the document should be opened to view instead of downloading.how we can acheives these twoAny...
Hi All,Is it possible to remove show me everything in the virtual agent , if possible where to go and do the action.
Hi,Approve/ Reject button is not visible to anyone including admin in my task of esc portal. Please let me know if anyone have solve this. Thank you
