What CI class network security equipment listed under?
What CI class network security equipment listed under?
Forum Posts
Resolved! How to insert values of multi row variables through Rest API ?
Hi Experts, we are using scripted Rest API to create a requested item. I am able to insert values for all the variables except multirow variables. Can anyone suggest on how to achieve this ?
ATF to test option available in context menu of a form
I want to test the additional actions available in context menu of form. How can we achieve this in ATF?
Resolved! Need to generate RITM based on Variables value in Record Producer
Hi All, I have Record Producer. which has variable called Will you require IT's assistance for your meeting? or "it_requirement". It is multiple choice type with Values: Yes, No, Do not know. If its variable value is 'yes' then I have to auto create ...
CI/CD - Update Sets
we have always used update sets to move changes between instances and I noticed that Integration Hub has a CI/CD spoke but from the documentation, it appears it only applies to moving applications. Can anyone confirm if the CI/CD spoke only works wi...
Resolved! Update group name based on the group added in variable using workflow activity
Hi Everyone, I have this requirement wherein I need to automate the changing of a group name based on what group name is defined in a variable. I need this in a workflow activity. Below is the scenario: Scenario 1: A user will submit a catalog item, ...
Resolved! AWA Routing Question
Are work item routing conditions separate from assignment lookup rules? What determines where tickets are routed to? I have configured 3 different queues but all tickets seem to go to one queue. Initially set up each queue's work item routing cond...
Getting Error as "[object HTMLDivElement]" in alert.
while I am trying the below Script , I am getting a Output as below [object HTMLDivElement]. Script: function onSubmit() { //Type appropriate comment here, and begin script below var oci_nt_val; var answer; var acct_name = g_form.getV...
Resolved! It is possible to restrict the date field to only allow weekdays to be chosen?
I am trying to create a request that has a date field, but restrict this field to only allow users to select dates that are Monday - Friday. I need this to work with UK date formats (dd-mm-yyyy). Here is what I have tried but it's not currently worki...
Resolved! How to fetch catalog variables data into req, ritm and sctask of description filed?
I have a requirement to map the all the variables data from the catalog item to description field of req, ritm and sctask forms. and short description of req, ritm, sctask is catalog item name Note : I am using flow designer. I tried by using data pi...
Resolved! Extracting field from response body gives undefined
Hello, I have an issue regarding extracting field from a response body, which currently is giving me undefined value in background scripts. Here's how the script and response looks; var response = request.execute(); var responseBody = response.getBod...
Onload Client script is not working in Agent workspace
Hi, We are facing some issues when we are working on multiple tabs in agent workspace. We have a ui action on case table and this ui action redirects us to catalog form so when we are working on two case at same time in agent workspace and if we clic...
Display name+email in list collector field after select
I want to display Name + email AFTER SELECTING the user in list collector field.I can able to see name + email as list as shown in image, but i want to display after select
Resolved! I want to update the existing flow, and also want to rerun the existing request which uses the old flow with the new flow
I want to update the existing flow, and also want to rerun the existing request which uses the old flow with the new flow.Scenario :- I have created the flow which has condition to check assignment group as ='xxx'; and around 500 request has been imp...
