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Resolved! Client Side vs Server Side

Hi Team, I just wanted to clarify about client side and server side. Suppose, there is a requirement to change the assignment group on the incident form if user changes the category or sub-category field. I can achieve it through Assignment look-up r...

Sumit14 by Kilo Contributor
  • 6365 Views
  • 6 replies
  • 16 helpfuls

Resolved! delete button should be hidden for particular roles.

Hi all,  my requirement is i need to hide Delete button for the particular roles. ex: the user who has the test_manager, test_stall,  role they was not able to  see the Delete button.

siva58 by Tera Contributor
  • 1016 Views
  • 12 replies
  • 1 helpfuls

Resolved! Bulk Update Assets through CSV

Hello community, I have recently taken over Asset Management at my company as part of ServiceNow Asset Management and we have a massive project tp update existing asset data. I was able to easily enough create transform maps and import assets, howeve...

Richard22 by Tera Expert
  • 1790 Views
  • 2 replies
  • 2 helpfuls

Resolved! How to enable auto numbering to 2nd field?

I need to enable the auto numbering to another field other than number. We have already number field available for auto numbering and now we have custom field SIM ID and we need to enable auto numbering like SIM0001. I have tried to do it by storing ...

Test232 by Mega Expert
  • 896 Views
  • 4 replies
  • 0 helpfuls

Promote to Major Incident 'Promote' button is not working

Hello, I have an issue that I am not sure where to start. When the Incident is proposed as a Major Incident, it shows up under 'Candidates'. Then, when I try to promote it to Major Incident from the candidate record or just from the Incident record v...

IB98 by Giga Sage
  • 1241 Views
  • 2 replies
  • 0 helpfuls

Variables privacy

Hi there everyone,  I have a very simple question, and I have tried a few things before such roles "permissions" and this did not work well. Roles [servicenow]  will also limit these Variables on the Portal site, which is not good, users will not be ...

Scheduled job email reminder 30/60/90

Hi Experts, I need to send a email reminder and create comments on a record if the user hasnt updated it after 30 days and 60 days. How can create a comment on the record with out updating the record - I've tried gr.autoSysFields(false); but this fir...

Resolved! Get dateTime in seconds

if I want the datetime in seconds it is correct to do so: reqBodyPerson.dateOfBirth = new GlideDateTime(current.u_start_date_contract).getNumericValue();