Resolved! how to give impersonate role to a user? Kindly help me with it.
how to give impersonate role to a user? Kindly help me with it.
Forum Posts
Resolved! Limit of number of notification emails sended per single event.
Hi everyoneI have a question regarding the limit of recipients (copy and no-copy) for the email notifications triggered by an event that is executed by a scheduled job.I saw that the limit will be of 200 Emails Notifications sended by the same envet ...
Purchase Order Receiving: Possible to edit UI Page?
We have a requirement to add a "Witnessed By" field to Receiving Slip. Easy enough; we added the field. However, it'd be ideal if the user could be selected during the receiving process. The problem is that $po_receive.do doesn't appear to be edit...
I am trying to search using exact match in the address bar in Google Chrome with the ServiceNow URL query
I can search in the address bar in Google Chrome, but when I search for anything I then arrive in the Global results as opposed to actually going to the incident etc. So basically I want to type in an incident or a user in the Chrome address bar usin...
Business rule to auto-label visual task cards
i have a visual task board, from the incident table, broken down in lanes by the state field on the incident form. on the visual task board, i want to do a business rule that when a ticket gets updated for the state field, the label gets updated to ...
Resolved! on change client script for list collector
hi My requirment is i want to display a field and it should be mandatory, i want to display a field when defects is selected in a list collector variable, but iam getting the field also when i select the other variable in the list collector? i have w...
Change the date format using server script
Hi, I have one date field variable in my catalog item. The default format of date field is "12-APR-2022" when i try to get this variable using script. But I want to convert this format like below using script include. Please share your thought on thi...
Multiple approvals on catalog task in parallel - Flow designer
Hi All, As you can see in the picture below - I have a list collector on a item form which I have converted to an array. Depending on how many softwares you choose in that list collector it will create one-or-many catalog task for each software chose...
Resolved! flow or workflow: dot walk user.manager until manager is member of certain group
objective: in order to find the right approver, need to dot walk the requested_for.manager path until manager is a member of a particular group, and then use that manager for the approval. i'm open to this being a script in workflow but it seems lik...
how can I check an attachment on requested item table attached or not in every 5 minutes for 40 days from workflow.
how can I check an attachment on requested item table attached or not in every 5 minutes for 40 days from workflow Need to run the gliderecord for checking attachment after every 5 mins for 40 days if attachement is not there on the record for 40 da...
Client side code should not use g_form.getReference()
Hi All, Service now has recommended that Client side code should not use g_form.getReference(). Steps to resolve issue: Use AJAX calls to make trips to the server and only return the field values that are required. Script: function onChange(control, ...
Fields are not getting setReadOnly False on cmdb_ci_computer table
Hi @Ankur Bawiskar I want to give access to 3 fields on cmdb_ci_computer table. so wrote BR and Client script for it. Also I tried with ACL with script but it is not working will you please help me in this. In client script I tried with role aslo ...
How to get current domain name which is set by domain picker using script.
Hi All, Is there any way where I can get the current domain name which is set in the domain picker using script. Thank you in advance.
Resolved! How to create an escalation mechanism for incidents?
I am looking to create an escalation mechanism for Incidents where if an incident has not be updated for say 24 hours, it will send an email/text notice to the team lead. Or, if I want to manually escalate an incident, an email should be triggered. A...
Resolved! Service Catalog Items - Managing Required Fields After Submission (sc_task licensing)
We've been slowly ramping up our ServiceNow implementation and I'm running into a recurring theme where I could use some advice on where to go next. Many of the pending workflows have multiple levels of data submission. For example, one workflow con...
