I am getting below error while accessing a public url - Method failed: (/api/products/3) with code: 403 - Forbidden username/password combo URL - https://reqres.in/api/products/3 this is a public url, not any credential is required for this , I ha...
Hello, I have created a record producer with two variable set, one of it is multi-row variable set. I wanted to update a variable outside my multi row variable set, I am not able to do it on the service portal, but it's working on the backend. I have...
in incident table when i am selecting a assignment group,the group members of that group does not autopopulate in assigned to reference window
I have a display business rule to calculate from the related list and populates in the parent table. It is populating in the field but I dont see it is getting updated in the list value? How to update in the form and in the datebase ? I tried to cha...
I'm wanting to use g_aw.openRecord() to open a task type record. All of the documentation points to sys_user or something not task related at all. The only example I see is the Copy Incident UI action, which I've tried to copy but it seems like it d...
Hello, I need any advice with client script since I'm new to ServiceNow. On Change form, I need a OnChange client script that will check a field two fields State,Risk - if the State will be set to "Assess"(-6) and field Risk is empty users will rec...
We are implementing Service-Now and have been told by our Cisco Phone rep that Cisco Unified Contact Center Express 8.5 will not integrate with SN.We would like to see an incident form populated with Cisco caller information from the call and SN.Has ...
Is there any OOB CMDB CI class for maintain VLAN data in servicneow?
I need to grey out the select box choice from the variable. Like the choice should be visible but it should not be selectable. Please can any suggest me what has to be done. Even I have tried the below link but it is not working for me. https://serv...
Hi! How can I add an info/error message to Agent Workspace list view? I've created a business rule to run when a field is changed using the agent workspace list edit button. The business rule runs accordingly but addInfoMessage (or addErrorMessage) d...
var gr=new GlideRecord("table_name"); gr.addQuery("gender","male").addOrCondition("gender","female").addOrCondition("gender","transgender"); gr.query(); Can i use multiple addOr Condition in my query? If no any other way to do this?
On a catalog item we have a single user approval before the catalog tasks begin. To save some time and effort we're implementing a consent through silence approach after 3 business days, where if the approver takes no action the item is auto-approved...
Hello Experts,We've been asked to setup Out of Office functionality (like Outlook) in ServieNow when Question area's field Out of Office ticked then ServiceNow should add the OOO message to the notification body. So, caller will know that there will ...
When you select category as Hardware - it should only display sub category related to Hardware. if you select category as Software - it should only display sub category related to Software.
Hello everyone, I am using the OOB 'Create Incident' feature from the 'Help' section of the Service Catalog. My users use this Service Catalog item to create incidents. I wanted to add a subcategory field to help users narrow down their issue and pro...
