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Resolved! How to create a multi-select field on table form and record producer?

Good Afternoon,   I am creating a new table form and record producer.  I am wanting to know the best way to get a multi select field.  The list takes too many clicks, is there a way to create a multi select drop down?  Any assistance or KB articles a...

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jaubert by Tera Guru
  • 2444 Views
  • 3 replies
  • 0 helpfuls

Resolved! How to remove name and Date and Time stamp from additional comments

Hello everyone I am using below script to copy additional comments from catalog task to requested item. (function executeRule(current, previous /*null when async*/) { var compare,task_comment2,task_comment,ritm_comment2,ritm_comment; task_comment =cu...

Jay Geguj by Kilo Contributor
  • 1365 Views
  • 2 replies
  • 1 helpfuls

Resolved! Remove break/line from page in Portal

Good afternoon, Quick question; How to I remove the break/line in this page? Can't see any logical difference between index vs. sc_landing. See picture below (index first, sc_landing second); AAs you can see, there is a minor gap on the second pictur...

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AdrianHolm by Tera Guru
  • 1008 Views
  • 2 replies
  • 0 helpfuls

Resolved! create change task using Business rule

Hi ServiceNow Experts, My requirement is to create a change task, when the change request short description contains "Planned Outage". I have written the below script. Can you please help me with this, as change task is not being triggered.  createTa...

Resolved! Scheduled email of report - Roles/permissions needed

Hi,we've configured a scheduled sending of a report on the alm_hardware table (it is a multi-level pivot report), that is exported in PDF format. Then, we've set up a user in the "run as" field of the scheduled report, in order to let it run as a gen...

simonezini by Mega Sage
  • 2558 Views
  • 5 replies
  • 1 helpfuls

Picture as a link - Service Catalog

Hi All, I have to place a picture in the catalog item. Clicking on that should redirect to another page. Please let me know how to achieve this? Thanks in advance, Vinu

Vinu1 by Tera Expert
  • 1293 Views
  • 3 replies
  • 0 helpfuls

what is the name and where I can find these backend name?

Hi I am writing client script when I will click on save or update button then particular field on form should be hide and when I will click on the close task button then that particular field should be visible and mandatory and after selecting that f...

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ak49 by Tera Contributor
  • 4065 Views
  • 5 replies
  • 1 helpfuls

Resolved! allow only integer in a variable

I have a wizard that has several variables that should only allow the user to enter numeric values.   How I do enforce that in a wizard client script?

leahp by Kilo Guru
  • 12678 Views
  • 13 replies
  • 16 helpfuls