Hi Team, Not able to map the Record producer variable (Region and the type is select box) to the main table field called Region and this is on the table core_country. and the dictinory info for this fied is --- demand.company.u_country.u_region. Ple...
Good Afternoon, I am creating a new table form and record producer. I am wanting to know the best way to get a multi select field. The list takes too many clicks, is there a way to create a multi select drop down? Any assistance or KB articles a...
I've been struggling opening up two catalog items I created to users on the Service Portal with just the "snc_external" role. I've tried the following: 1) Updating the catalog item's Accessibility settings to users with the snc_external role. 2) Up...
Hello everyone I am using below script to copy additional comments from catalog task to requested item. (function executeRule(current, previous /*null when async*/) { var compare,task_comment2,task_comment,ritm_comment2,ritm_comment; task_comment =cu...
Good afternoon, Quick question; How to I remove the break/line in this page? Can't see any logical difference between index vs. sc_landing. See picture below (index first, sc_landing second); AAs you can see, there is a minor gap on the second pictur...
I am trying to remove delete option from actions on selected item in the list view i tried below option by creating an ui action but it is not working
Hi ServiceNow Experts, My requirement is to create a change task, when the change request short description contains "Planned Outage". I have written the below script. Can you please help me with this, as change task is not being triggered. createTa...
Hi,we've configured a scheduled sending of a report on the alm_hardware table (it is a multi-level pivot report), that is exported in PDF format. Then, we've set up a user in the "run as" field of the scheduled report, in order to let it run as a gen...
How to Auto Populate Employee number in catalog item
Hi We have requirement to enable variables to on request form Created formatter for sc_request table but it is not showing variable details on service request
Release management is installed in itsm release application. then cannot submit code to github now 。 instance ： https://mhcn.service-now.com/ this is prod env . this is test env , is ok
Hi experts, We have an update set where which was deployed earlier in the TEST instance with some errors and warnings. But that is not documented in the deployment plan. Now when I need to deploy it to higher instance QA I must know what actions were...
Hi Team, I have a query on how to change the Column name of a field in the list view of ServiceNow. This table is the OOB table.We cannot use the Dictionary Override in this case.Is there any way to Change the Column name while displaying to the user...
Hi All, I have to place a picture in the catalog item. Clicking on that should redirect to another page. Please let me know how to achieve this? Thanks in advance, Vinu
Hi I am writing client script when I will click on save or update button then particular field on form should be hide and when I will click on the close task button then that particular field should be visible and mandatory and after selecting that f...
