Can we encrypt fields depending on roles...........?
I got a requirement that some of the fields should be encrypted depending on roles? Is there any way to do that? Need help can someone help me with this please
Forum Posts
select box - multiple choice - g_form.addOption
Hi, I have a catalog item where one of the variables (it is part of a variable set) will display all assets assigned to a selected user, but then I need the requestor to select only one of the assets, so I would ideally like to use a multiple choice ...
How to use CMDBTransformUtil in Transform Maps where it requires a Dependency?
Good day all,I would like to find out if anyone used the CMDBTransformUtil in transform maps for sub-components?Apply CI Identification and Reconciliation to Import SetsNOTE: I've set up the identification rules, precedence etc, accordingly.This work...
Resolved! Hyperlink to Catalog Item Description Area
Hello, I have a requirement to add Hyperlink to the Description area of a Catalog item that says Click Here. What is the best way to achieve this? Please give examples if you have. Thank you.
Resolved! Dynamic filter using script include to get a manager's Reportees
I am trying to create a dynamic filter for user reference field. It is meant to fetch a manager's reportees. I have written a script include for that and then called the function in the dynamic filter. Although, it does not seem to be working. I have...
Unable to use type- label variable in multirow-variable set
Hi All, i need create a variable in multirow variable set with type as label but unable create any suggestions on it.
g_form.setMandatory is not working in the code
Hello There, On incident form i have a requirement like once state is changed from "Resolved" to "Assigned to" have to ask for confirmation "Do you really want to re-open incident" and after clicking ok , comments should be mandatory and should s...
Resolved! Reference Qualifier with dot walking or script
Hi Experts, I need help in the following case. The field invoice_address is a reference field to the table x_addressen. In the table x_addressen is the field key. A example key is: BKH-1-2 Than I have the field Group Company (it’s a mandatory field)...
Guided Tour for Service Catalog Item (Specific Item)
Is it possible to provide a Guided Tour on a specific Service Catalog item? If so, how do I do that? I tried looking in the docs, but I couldn't find anything for that. It seems it has to be tied to a specific list view or other type of page. As usua...
How do you Copy a Freeform Visual Task Board?
I used this script from a previous thread. But when I click the button it doesn't copy the board. I currently have it on the form view of an already created VTB but it doesnt work. https://community.servicenow.com/community?id=community_question&sys...
6 Things You Didn't Know About ServiceNow and How it Can Rock Your Service Management World
ServiceNow is kind of a rockstar in the Service Management world. ServiceNow has been touted as the "fastest growing Company with more than USD 1 billion in revenue," as its 2016 sales shot up 38% to USD 1.4 billion. Nearly 1 in 5 companies surveyed ...
Resolved! Group email parameter doesn't send notifications when ticket is already assigned to a member of the group.
Hello Community, I have the following problem with group email functionality. As I understand it, when this option is enabled and group inbox is filled with an email, all kind of notifications should go to this inbox rather than to each individual ...
How do I add a count widget to my dashboard
How do I add a count widget to my dashboard, like '10 Open tickets"
Resolved! Can two prefixes be added to incident table
I have a secondary field within my service ticket called "account number". I have a request to prefix this number with the a field already on the form "branch number". ie. "Branch numberAccount Number". I tried creating a prefix for the field but i...
Resolved! Stockroom Questions
I am looking to get some more information from people that use the Stockroom. I looking in to seeing if the Inventory/stockrooms would fit for our company and I had a couple of questions. 1. Are items added to the stockroom thru the stockroom in S...