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select box - multiple choice - g_form.addOption

Hi, I have a catalog item where one of the variables (it is part of a variable set) will display all assets assigned to a selected user, but then I need the requestor to select only one of the assets, so I would ideally like to use a multiple choice ...

Resolved! Hyperlink to Catalog Item Description Area

Hello, I have a requirement to add Hyperlink to the Description area of a Catalog item that says Click Here. What is the best way to achieve this? Please give examples if you have. Thank you.

WP2 by Kilo Guru
  • 3112 Views
  • 2 replies
  • 1 helpfuls

Resolved! Dynamic filter using script include to get a manager's Reportees

I am trying to create a dynamic filter for user reference field. It is meant to fetch a manager's reportees. I have written a script include for that and then called the function in the dynamic filter. Although, it does not seem to be working. I have...

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Shreya2 by Giga Contributor
  • 4384 Views
  • 4 replies
  • 0 helpfuls

g_form.setMandatory is not working in the code

Hello There,     On incident form i have a requirement like once state is changed from "Resolved" to "Assigned to" have to ask for confirmation "Do you really want to re-open incident" and after clicking ok , comments should be mandatory and should s...

Chaisai by Kilo Expert
  • 5280 Views
  • 13 replies
  • 2 helpfuls

Resolved! Reference Qualifier with dot walking or script

Hi Experts, I need help in the following case. The field invoice_address is a reference field to the table x_addressen. In the table x_addressen is the field key. A example key is: BKH-1-2 Than I have the field Group Company (it’s a mandatory field)...

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Raphael D_ by Kilo Sage
  • 4728 Views
  • 3 replies
  • 0 helpfuls

Guided Tour for Service Catalog Item (Specific Item)

Is it possible to provide a Guided Tour on a specific Service Catalog item? If so, how do I do that? I tried looking in the docs, but I couldn't find anything for that. It seems it has to be tied to a specific list view or other type of page. As usua...

MarkC2 by Kilo Contributor
  • 3054 Views
  • 7 replies
  • 3 helpfuls

How do you Copy a Freeform Visual Task Board?

I used this script from a previous thread. But when I click the button it doesn't copy the board. I currently have it on the form view of an already created VTB but it doesnt work.  https://community.servicenow.com/community?id=community_question&sys...

Resolved! Can two prefixes be added to incident table

I have a secondary field within my service ticket called "account number".  I have a request to prefix this number with the a field already on the form "branch number". ie. "Branch numberAccount Number".  I tried creating a prefix for the field but i...

Resolved! Stockroom Questions

I am looking to get some more information from people that use the Stockroom.  I looking in to seeing if the Inventory/stockrooms would fit for our company and I had a couple of questions.   1. Are items added to the stockroom thru the stockroom in S...

Dan2 by Giga Contributor
  • 3855 Views
  • 4 replies
  • 2 helpfuls