Resolved! workflow script for approval of given application owner approval
Hi guys, pls help i need to script for application owner approval
Forum Posts
Is it possible to have resource plans auto-close after associated task is completed?
Is it possible to have Resource Plans auto-close when the associated task is set to the Closed Complete state without requiring a customization? I have not come across any ServiceNow documentation that specifies a way to do this or if it possible and...
Resolved! Override the variable script UI policy on Catalog item
Hi All, On a Variable set which is part of the catalog item, 'Requested for' field is not visible. However on the catalog item we want to field to be visible. In this case can we override the UI policy of the variable set on the Catalog item?
Resolved! Is there a way to login directly to Agent workspace
I have a thought to directly login to agent workspace without logging into instance. Can that be achievable?
Color coded report based on incident priority?
Hello, I need to build a report based on the priority of the open security incidents. Lets say the highest priority of the current open incidents is critical, the report should show critical in red color. Or a red block. if its only one or two high i...
Resolved! Help please - How to dynamically change recipient of email based on Location field?
I have a requirement on changing email recipient dynamically based on location of the incident. The notification will be same. For example: if location field of incident has value of QQ2323 then email should be sent to vt.2323@xyz.com or if location ...
Resolved! OnChange Catalog Clent Script
Please I need help to resolve the following issue. We have OnChange Client Script that sets the value of NETWORK and MANUFACTURER ID fields when certain values are selected for Category and Subcategory fields respectively. It is actually working, but...
SSO not working after cloning ServiceNow instance, using 'Azure+Active+Directory' iDP.
SSO not working after cloning ServiceNow instance, using 'Azure+Active+Directory' iDP. Using local admin credentials to login . Please help me with this issue
is there a way to exclude items that start with a string from reference qualifiers?
I have a need to present a reference variable on a catalog item where a value does not start with certain strings. e.g. suppose I need to exclude users named 'Bob' from being selected. I can do: 'NAME' starts with 'Bob' OR 'NAME' starts with 'Robert...
Is there any way to visible custom table records to all users without creating new role. or if I created one custom role what is best way to add this role to all users
I created one custom table and want everyone can read access to this
Laptops and desktops configuration items are assigned to all of our users. I would like configuration item to be automatically populated. This would only be done when caller is entered/changed and would allow it to be overridden.
I have search from Now community and nothing seems to be working. I have created the following Script Include and Client Script. Am I missing something?Once both script are active, are there other things to do? Once Caller has been entered, fields li...
Resolved! Condition at metric result (Survey question) for a Business Rule?
Hi,I have a survey with a specific question. It a question of type "Likert Scale", with two available answers (as "radio buttons").The 1st answer is "Yes", the 2nd is "No". "Yes" has value 1, "No" has value 2.Now I want to trigger a Business Rule whe...
Create a business rule to calculate the total time taken for a issue record from creation to closure.
Create a business rule to calculate the total time taken for a issue record from creation to closure. I want code
Where to configure font-size for the HTML field?
If one wanted to add another font-size to the dropdown, for example (11pt) - where are these settings configured? This is the HTML field type. I've looked at the dictionary, system properties, etc and have not been able to figure this one out. Thank...
Resolved! gs.getSession().isInteractive() not working properly
Hi I am using below code in one of my BR to check the update condition on task. below is the code which I am using but when I put logs i see that if condition was not matched. !current.cat_item.u_partner_correlation_id.nil() && gs.getSession().isIn...
