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Resolved! how to use gel in servicenow

Hi all, I wanted to know how to make use of gel in servicenow. Some of the lines I have come across: 1.com = gel("activity-stream-comments-textarea"); if (com) com.focus(); return; 2. gel('sysparm_item_guid').value so I wanted to know what are th...

shank1 by Tera Expert
  • 10109 Views
  • 9 replies
  • 6 helpfuls

Add Knowledge language facet widget to kb_search page.

Hi All, I am looking out for ways to add the Knowledge Language Facet widget to appear in kb_search page along with other filter facets like Author, category, Last Modified and View Count.  It will be really helpful if anyone can guide me on how to d...

Ashwini29 by Kilo Contributor
  • 1653 Views
  • 4 replies
  • 1 helpfuls

Resolved! Bulk Upload in Staging Table Though Scripted RestApi

Hi Folks, I have requirement in which Bulk Upload is require through External source in CMDB , I have created a Import Set Table and now i need whenever External source hit the ServiceNow API the whole data is dumping in staging table and after that ...

yadi by Tera Contributor
  • 2447 Views
  • 9 replies
  • 3 helpfuls

SMS gateway with Servicenow

Can anyone guide me on the right direction to get SMS working.We are trying to integrate third party SMS gateway into our Servicenow instance to generate OTP and send it to the users. I have received the SMS API and Userid and password and also i hav...

venkatkk by Tera Contributor
  • 1688 Views
  • 6 replies
  • 3 helpfuls

Resolved! Staleness on CMDB Dashboard

Hello I am not sure why staleness on CMDB Dashboard is showing 100%. I have discovery running on daily basis.Please advise, where do I need to make changes?Thanks,Rajan Mehta

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Rajanmehta by Mega Guru
  • 2569 Views
  • 5 replies
  • 4 helpfuls

Resolved! current Assignment group members

I have requirement 'Current Assignment group members, plus problem management team and Submitter should be able to cancel problem. User other than those should not be able to cancel the ticket. I have implemented for submitter and Problem Management ...

Kavita1 by Giga Contributor
  • 1955 Views
  • 6 replies
  • 1 helpfuls

How to get contains search without using * in service portal

Hi All, I have reference field on portal. On searching, i want the search to be like a contains search but i do not want to use * for the search, i changed the glide.ui.ref_ac.startswith to false. But it is not working, i tried glide.ui.goto_use_cont...

ginia dey1 by Giga Contributor
  • 2546 Views
  • 5 replies
  • 0 helpfuls

Purpose of SCCM Last run datetime

I need some help understanding how the 'Use last run datetime' option works within the SCCM 2012 v2 Computer Identity Data Source for SCCM imports. We have the following values set: Use last run datetime: enabled Last run datetime: '2018-10-06 01:33:...

Import external data into the Choice Table

I am attempting to load data to the CHOICE table so I can populate one of my drop down fields on my Incident Form. Everything works except the 'Create Excel Template' does not have the Table column(See SS1). When I import, the Table is blank and I ha...

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Weargle by Kilo Explorer
  • 4446 Views
  • 3 replies
  • 5 helpfuls

Resolved! Automatically Consuming a Consumable?

Hi, I'm trying to figure out a way to add a RunScript to a workflow (or another option) that allows for consumables to automatically be consumed. We use a form that goes through a workflow. I'm using this code that someone was very nice to upload on ...

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CJB by Tera Expert
  • 4837 Views
  • 32 replies
  • 13 helpfuls