Hi, I am née for service portal. My requirement is to when onclick of a button popup a static HTML table with some content. If any one has done like this requirement earlier can provide me code or what needs to be config?
Hi , Please can you give me the scenario for the use of this script: onUserChangeValue(Function fn) this function how to use and where var handler = function(fieldname, originalValue, newValue) { console.log('The field ('+ fieldname + ') has a ne...
Hi Community, Reference Icon not showing preview We have a requirement where we need to populate other fields with the correct data when clicking on selected location.For this I have writtenscript include and on change client script, It is working ...
On the Change Request form I have a reference field that points to 'cab_meeting' table. When the user selects this field a list of upcoming cab meetings are displayed. They are displayed by name with start date as an additional column. When the user ...
We have configured our environment so we only have active new and reply inbound email actions. No active forward actions. We also set glide.email.forward_from_prefix = '' and glide.email.forward_subject_prefix = ''. Instead we moved all forward prefi...
Our Network and Telephony teams wanted a way to manage their circuits in the CMDB and be able to use them for things like Incident/Problem/Change Management. The existing circuit table in CMDB is for power circuits (contains fields like phase, max a...
Hi, I have a requirement to get SCTASK catalog variables. Can this be achieved?
I need to print the latitude and longitude of list type reference field. Kindly help on the script. var list = gr.u_impacted_locations.toString(); var array = list.split(","); for (var i=0; i < array.length; i++) { var location = array[i]; gs.log(l...
here we have an issue in the workflow , as per the flow once the 1st task has closed / closed no response the next task has to be created. but after 1st task closed no response the workflow is still waiting for in the "wait for condition". this wait ...
Hello Experts,Need suggestion on how to decode the base64 content of the attached pdf file in the record. Here is the situation, in the scoped application we're working on integration where we need to attach the pdf file to the incident by decoding t...
Hi, Please help me how to hide Annotation (which is line separator) on Form, when form loads. My scenario is as follows, I have 3 Annotations (which are line separator's) on form, when form loads that 3 annotations needs to be hide. Please help with ...
Requirement is to have a new 30 min response SLA created whenever the assignment group changes on the incident. The previous should get closed and the new one should be created. How to design SLA definition to achieve this.
Hello, I'm currently configuring a Flow Designer for onboardning new employees, and the purpose of this Flow is to look up groups which are standard groups for a specific role on sys_user_group. The Flow shall then put the new employee (user) into ea...
Hello, I have a requirement to hide one specific variable like (EmpID) on catalog form and request item RITM. But that variable should visible on sctask form can suggest how to achieve this. Thanks
I have a reference field on a catalog item that is referencing a table with 18,000 records. User are reporting that all records are not appearing. Is there a cut off to the amount of records that will appear? If so is there a system property that ...
