Hello All, I have the below requirement for metric definition. Kindly let me know the approach and the script to be used without creation of a new field/attribute. Trigger Condition – Problem ReopenedGiven a Problem Record is in the state Resolved - ...
HI All, We are using Saviynt integration in that in i need to send RITM link .We are using the workflow to send the payload to Saviynt teams , can you guide me how to write the script to send the current RITM number and RITM link in the workflow. Th...
Hi Community, I have build the catalog item and everything is working fine including the workflow, however i am not able to show the relevant tasks of catalog items in activity on service portal for an end user. Below is the reference screenshot, it ...
Hi,In ATF I don't want to keep the records which are created during the ATF test execution.I have created a ATF for Incident flow but if the testing is completed still i can see the same Incident record in the ServiceNow instance.I don't want to keep...
Hello Community! I need to modify login page. How I can modify it? Please help!
Hi there! I just requested an instance on https://developer.servicenow.com/dev.do and got assigned a developer instance (latest Yokohoma version with patch 4). I hear from others who recently requested an instance that developer portal issues an inst...
How to check the ServiceNow environment details in the platform
Hi Community,When I am selecting action as SLA Percentage Timer on flow designer, it is showing me blank page.Not able to find out what is exact issue.kindly please help me here. Please find screenshot for same.
Depending on the approver, I need to display specific fields in the additional details section. These fields are stored in different widgets. I would like to know how to access the approver's record in the requested item variable widget to control th...
Hi All,My client wants From third party tool we have fetched users data by an action i want to import into the custom table "u_users" we have through flow designer scheduled type but it is not running flow why?is there is any other way we can do?can ...
What are some way one can define a Fiscal Calender Dates for reporting purposes without the Fiscal Calendar Strategic Portfolio Management Plugin id: com.snc.fiscal_calendar When reporting you can select Current Quarter , Previous Quarter, but those ...
Hi everyone, Currently, conflict detection in our ServiceNow instance for Change Requests is based on the following criteria:Planned start date (start_date)Planned end date (end_date)Configuration Item (cmdb_ci)I would like to know if it's possible t...
Hi Experts, While publishing my knowledge article it is showing this error "Invalid attempt to run privately scoped workflow 'Knowledge - Approval Publish' ". I have even tried by changing the Application Scope to the one which this workflow is place...
Hi Team, Is it possible to show Business Elapsed Percentage in list view of Incident table without creating Database views.If Yes, Please let me know how to get that. Thanks in Advance. Regards,Haseena
Hi, I'm using the script below, which is not working. Can anyone help me with the script to trigger the notification for the belowA notification has to be triggered 1 workday after the planned end date of a change is reached, and the Change Type is N...
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