ServiceNow ITSM : Transforming IT Operations Introduction: ServiceNow ITSM is a cloud-based solution that streamlines IT processes, automates workflows, and enhances efficiency. It aligns IT services with business goals, reducing downtime and impro...
Hello, community. I created 3 custom fields in a task table and in it I have the "Close task" UI action. I can only close the task when all three fields are filled in. I can save without all of them being filled in, but I can't close the task. I thou...
I am using the below Business Rule script to block view of incidents assigned to a specific groups from other users that are not in that group. This is causing an error message for the caller.What line needs to be added to exclude the block from call...
Hi Team,Can someone help to update 500 ritm records fix scriptA fix script needs to update the RITM records to:Approval : RejectedState Closed incompleteStage Closed incomplete
Hi, Is it possible to create more than one SMTP email accounts in servicenow.If it is not possible and let me know if there is anywork around.Can anybody please help on this, it will be grate. Thanks!
Hi,While running the ATF i am getting this type of error please let me know what is the solution. Please help me out how to work on this error. Thanks
Hi , Catalog item one attachment , in the attachment around 5000 records. I need to integrate by directional integration when the user see only 700 records remaining 4300 records should be skip. Any idea how to build this example task using integrat...
Master Data Migration in ServiceNow with Import Sets & Transform Maps! Whether it's users, assets, incidents, or custom records—Import Sets and Transform Maps allow you to bring external data into ServiceNow accurately and efficiently. What’s covere...
Dear Community, Has anybody succeeded in crating record producer that can create Change Blackout Schedule automatically after approval. I am not a developer and looking for simple practical guidelines, if that is possible, of course.Many thanks! Kind...
Unleash the Power of Client Scripting in ServiceNow ! Client Scripts are JavaScript snippets that run directly in the browser, giving you full control over ServiceNow forms—no server lag, just pure dynamic power. Here’s what you’ll master in this pre...
Streamline ServiceNow Forms with UI Policies! ServiceNow UI Policies allow you to control form behavior without writing scripts, making user interactions smoother and more efficient. From hiding/showing fields to enforcing mandatory inputs, UI Polic...
onchange of caller field, auto populating location field with callers location ,even after auto populate location when i try to remove and manuaaly type the same location value it is showing error right below the field "Invalid reference" and the loc...
Hello All,I have added Playbook tab in my workspace on sc_req_item table, i have created playbook wherein trigger condition I mentioned is on create/update of sc_Req_item and item is "ABC". Issue:Primarily i created flows using flow designer to take ...
Hi All, According to SNOW "The Assignment rules module allows you to automatically set a value in the assigned_to and assignment_group fields when a set of conditions occurs. An assignment rule must also meet these additional criteria to run: The tas...
We have a requirement for feedback survey, We have normal question as - 'How satisfied are you with the service' of Numeric scale. *Now the requirement is to add new Comment field with below conditions:1. "Comment" to be mandatory once lowest score i...
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