How do I sort a multi-pivot report by Count
Can anyone help me in figuring out how to get the 'count' column on a multi-pivot report to sort numerically? I've pasted the results of the report below.CONDITIONS:
Forum Posts
Resolved! How can I hide whole catalogs from a user/group?
Hello! I am currently working on building out a few service catalogs in our enterprise. Theres one catalog in particular that is being built out to be an IT internal catalog only, thus it needs to be hidden from everyone that isn't in IT. I see th...
Field value is getting cleared
Hi, I have a field on the change form onload of the change form I can see the value that is visible on the form but soon as the form loads and settles down field value is empty. I have no onload script written on the particular field to clear the ...
Allow only Alphanumeric values and special characters _ - @
Catalog variable "username" should allow alphabets, numbers and special characters only _ - @
Best Practices: multiple location tables?
My organization (a university), has previously tried to enforce using a single location table, under the presumption that simpler/a single source of truth is better. This has resulted in our location table essentially being a record of room numbers, ...
How to write a script section in USER CRITERIA for access to knowledge base;
I have a article A in my knowledge base. User with a group X. shouldnt have access to the KB article A. I have written script for the same. Can some one help me whats the issue ? var gr = new GlideRecord('sys_user_grmember'); gr.addQuery('user', 'u...
Modifying Attachment paper clip icon UI Page
Hi, I want to modify the UI page related to attachment paper clip icon specifically for sc_req_item & sc_request table and not for other tables. Is there any way I can override the changes for these 2 tables not globally. Best Regards, Ram
Resolved! g_form.showFieldMsg not working in catalog ui policy script
g_form.showFieldMsg not working in catalog ui policy
Resolved! Do we have a release calendar available or how can i have release calendar developed with maintenance schedule similar to change calendar?
Do we have a release calendar available or how can i have release calendar developed with maintenance schedule similar to change calendar? we have a requirement to display the Releases happening every month with the maintenance schedule or holidays...
City Column Value of cmn_location table to my field
Hi all, I have a requirement where I have a Reference field 'Work Location' for which I have to pick the City Column value of the cmn_location table. Issue is that it always display the 'Name' column field instead of the City column value. I tried th...
How can I hide the author field from a knowledge article?
I am trying to hide the 'Authored by.." information when users are viewing knowledge articles. I have tried 3 solutions. "Plan A": I commented out the necessary code within the "kb_view" UI page. "Plan B": I set the "glide.knowman.search.show_author...
Auto-refresh capability on Dashboard ( No Web plug in please)
I am new to ServiceNow. I have built a dashboard. I would like to enable Auto-refresh or get the real-time data to the dashboard. I see few related discussion already on this topic. All ends up suggesting a web plug-in to achieve the auto-refresh whi...
Resolved! Remove comma from string
Hi all, I have the requirement where the amount in catalogue item must be in format xx,xxxx.xx .... To route the approval base on the amount, I need to remove the comma. With the script below, it is giving me NaN error. Can anyone help on this? var A...
Resolved! Message "Comment cannot be viewed by Technicians until work begins on the Requested Item"
Getting this message on INC0080649, but there is nothing on the "Related Records" tab. Where is this message coming from and how can I eliminate it? Thank you, Donna Lively
how to change bootstrap css in portal home page
Dear Team, how to change bootstrap css in portal home page. in my portal home page there is one header with light green color, i want to change to white. when clicked in inspect element below details i found : bg-success { background-color: #b5ebd...
