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Change process not showing stages properly

Hi Team, We have Process Flow for change request. We have defined several flow formatters and given view conditions. But still stages are showing for invalid conditions as well. This has to be visible for standard, normal and Expedited, but the stage...

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Help Understanding ServiceNow Licensing Types In Servicenow

Hi everyone,I'm currently trying to understand the different types of licenses available in ServiceNow and how they apply to various modules and users. I’d really appreciate some insights from the community on this. Thanks in advance!

Barath P by Tera Guru
  • 335 Views
  • 6 replies
  • 1 helpfuls

Popup Confirmation upon login

Hello, we have a requirement to show a Terms and Conditions popup upon each login. I believe the previous developer used the information contained at https://www.servicenow.com/community/developer-articles/create-a-popup-message-on-login/ta-p/2305530...

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mike_m35 by Tera Contributor
  • 353 Views
  • 1 replies
  • 0 helpfuls

link on the incident form based on condition

Hi All,I have a requirement where I have to add the link on top of incident form, clicking on which user must be redirected to list of records, this link should be visible only when state is in progress.I tried this with annotation but unable to hide...

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Bindhu1 by Tera Contributor
  • 4654 Views
  • 3 replies
  • 0 helpfuls

Error style not working in UI Policy Action

Hey team, I'm trying to create a UI Policy Action to display an error message but for some reason it is not displaying the message with the red background. However, when I use warning or info the backgrounds yellow and blue work. Does anybody know ho...

Standard change

Hi,I need a clarification regarding standard change templates.Actually, Users with the ITIL role can view the list of available standard changes and submit change requests.So, who can be able to create standard change templates and who can be able to...

akhilaanil by Tera Contributor
  • 173 Views
  • 3 replies
  • 0 helpfuls

HTML field editor

When a user right-clicks on a HTML field within a record, can we configure more options (like text color, text format...some tool bar options) in context menu. Instead, only link 

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Dinesh61 by Tera Contributor
  • 257 Views
  • 2 replies
  • 0 helpfuls

Trigger Robust Transform Map on Record Insert

Hi Team,I’m working on a use case where I need to insert a record into a staging table, and then automatically execute a Robust Transform Map when the record is inserted.The reason for using a Robust Transform Map is that I need to perform operations...

pgvaishnav by Tera Contributor
  • 243 Views
  • 3 replies
  • 0 helpfuls