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Rapid7 SIEM (InsightIDR) Integration

Has anyone set up a successful integration between ServiceNow & Rapid7 SIEM (InsightIDR) for automated Incident tickets within ITSM? Were you able to configure it with just a user account, API, Oauth connection, etc?  Rapid7's documentation appears t...

Regarding major incident management

Hello Everyone , I have created a flow to create a major incident when more than 5 incidents are created , then map those incidents as child to the major incident , but major incident it created , but the child incident is not mapping to the major in...

sriramsin by Tera Contributor
  • 888 Views
  • 8 replies
  • 0 helpfuls

Clarification on UI Action visibility in M2M related list

We have implemented a custom UI Action on the m2m_kb_task table. The button is not appearing in the related list view under the Problem form. We would like to confirm whether UI Actions are supported on M2M related lists, and if not, what is the reco...

bharathpada by Mega Contributor
  • 209 Views
  • 1 replies
  • 0 helpfuls

Reference qualifier on variable

Hi, I am stuck at advance reference qualifier for variable I am working on an advanced reference qualifier for a Service Catalog variable, but it’s not working as expected.I have two variables:Agora Team – Select Box (single select)Select Role – List...

Screenshot_20260410_013744_Gallery.jpg 17757612636524876054715390793405.jpg 17757613761141457036333358957487.jpg
mounika7675 by Tera Contributor
  • 870 Views
  • 3 replies
  • 0 helpfuls

The bottom "Create Article" is not appearing in the kb portal

 In the development environment, the "Create Article" button is available, but in the production environment only administrative users can see it.I've already validated the "Can Contribute" field in the bases, and there are users with permission who ...

RenataN by Tera Contributor
  • 214 Views
  • 1 replies
  • 0 helpfuls