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Risk assessment showing blank window

I have created a new risk assessment and added the questions using the Assessment designer, however when i click the "Risk Assessment" ui action in the change request, it shows blank screen. Please guide what i am missing here. 

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aswathi by Tera Contributor
  • 1263 Views
  • 3 replies
  • 0 helpfuls

Sending text from Excel VBA to ServiceNow Text Area

  Hello Everyone! I'm trying to fill out text area in ServiceNow using VBA So far I've been successfully using this method and this exact (excluding site's tittle and text area ID) code to fill out text area in different ticketing tool, however...

Farcal by Kilo Explorer
  • 981 Views
  • 3 replies
  • 0 helpfuls

Incident Communications Task - 'Send Updates' Link

On the Incident Communications Task form the 'Send Updates' UI action has a condition on it of 'new sn_comm_management.CommunicationManagementUtil().canSendUpdates(current)' .  In laymen's terms what is this wanting in order to evaluate to 'True' and...

leeneumann by Tera Contributor
  • 1463 Views
  • 5 replies
  • 1 helpfuls

Resolved! Write ACL on table level

cmdb_ci_service table has 3 read ACLs, some users from CMDB does have write access to these table and other doesn't have write access. I am trying to find what ACls could have been given to CMDB group to have write access to the Business Service tabl...

Rick54 by Tera Expert
  • 4320 Views
  • 7 replies
  • 8 helpfuls

Resolved! Require at least 1 row on multi-row variable set

We are using a multi-row variable set on our catalog item and we need to require the user to enter at least 1 row before he can submit the catalog item. Any ideas for this?

JC S_ by Mega Guru
  • 2315 Views
  • 2 replies
  • 8 helpfuls

SLA Breach Time

Hi All, I am trying to get my head around this ticket. The ticket actually breached on 27/11/2017 at 15:18 on a 2 hour SLA. However the Breach time showed is incorrect:       INC0214656Date Time Opened27/11/201713:18:38Original Breach Time 27/11/201...

bvq1 by Giga Contributor
  • 11461 Views
  • 8 replies
  • 3 helpfuls

How do you import date fields from excel?

I've been sifting through the Importing articles on the wiki, and trying various settings, but I'm still not having any luck. I want to import a number of tasts and set the Opened date field.In excel, I've tried using various date formats, the Genera...

by  
  • 12801 Views
  • 29 replies
  • 3 helpfuls

Hide variable through onchange client script

Hello All,   I want to hide variable when selecting the request.I have written below client script but its not hiding if I select the value again   For example,If I select Add the application new application will come but when i select retire applica...

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salu by Mega Guru
  • 9002 Views
  • 5 replies
  • 3 helpfuls