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Catalog Task Templates and Variables

has anyone found a way to be able to include variables from the form on a catalog task template? it's nice to be able to set some information with them but it would be even better if we could set the variables within the task.

JustinB1 by Tera Contributor
  • 1310 Views
  • 3 replies
  • 0 helpfuls

Set Calculated Value field to non-readonly

So here is the scenario: I'm working on a task to calculate the value of a field based on 2 field, which from a different table. And my customer want to every time I update a value from (Configure choice) or (import), the value will be calculate auto...

Truong Hoang by Kilo Contributor
  • 1518 Views
  • 1 replies
  • 0 helpfuls

Service Portal Interceptor

We have a business requirement to create an interceptor wherein we ask the user very basic question on what there problem is about then we show the proper record producer. Any ideas on how we can achieve this? Sample: Select what describes your probl...

JC S_ by Mega Guru
  • 1197 Views
  • 3 replies
  • 0 helpfuls

How to Re-render UI Page in a catalog item

One of the variables/questions on my catalog item is a UI Page. This UI Page performs a var gr query to get the url of an image and displays it on the page. It works fine on loading. When I change a choice in another field - which is a drop down list...

Michael M1 by Giga Expert
  • 2134 Views
  • 6 replies
  • 2 helpfuls

Resolved! Contract Threshold Notification

We are utilizing the OOB 'Contract Threshold Breached' notification, which gets triggered by a scheduled job that fires an event if it finds any contracts that has the Expiration field changed. The problem is this scheduled job typically runs around ...

John Diaz by Kilo Guru
  • 1314 Views
  • 2 replies
  • 2 helpfuls

ATF

How to create ATF test in servicenow

Nag9 by Tera Expert
  • 1148 Views
  • 7 replies
  • 0 helpfuls