can we rollback the updates that run from scheduled script?
Hi , Is there any methods to rollback the changes we run using scheduled script? We did few changes in CI fields using script,now we need to rollback those changes. Regards,Saranya
Forum Posts
Create Email template on change record
Need help on to create Email template: Please find the attachment for reference.*Template is below:To : <Change owner email >Subject: check review of changes deployed last week - CHG0XXXXXX Hi <Change owner Name>,I'm emailing to advise that after com...
Restrict Assigned to field on problem record
Need help on to restrict Assigned to field on problem record. Should be writable by current Assignment Group and Global problem management team only. Assigned to field should be writable by everyone when problem record is creating.
List Type Field Choice Adding
Hi,I just want to dynamically add and remove the choices of a field who's type us LIST on a incident form, On certain conditions. Also there is no table which is Refered in List field.Thanks and Regards,Pratap Singh Sisodia
Want to show RITM variable in the sysapproval_approver .
Want to show RITM variable in the sysapproval_approver.For that i have created a feild called description (u_description).I want to show data inside that feild.eg:Title:xyxrequestot:ghi
Resolved! Is there a way to include variables when exporting a PDF of Request Item?
We have a complaint from auditors when we export direct RITMs to PDF that it doesnt show any catalog variables that are included in that request. Is there a way to add this into the exported report, only for RITM reports?
Dynamically Hiding Choice Values in Record Producer Based on User country
Hi Everyone, I'm currently working on a record producer and need some assistance with dynamically controlling the visibility of choice values for a specific variable.Here's the scenario:I have a variable named "Select Currency" with the following cho...
HTML Editor Toolbar Missing Items.
Hi team, After yokohama upgrade the HTML toolbar on rich text fields are missing many items that were there before upgrade, I have 35 widgets in the toolbar, after upgrade there are 22, see attached for more details. Any assistance will be greatly ap...
HTML Editor tool bar is missing
After Yokohama upgrade HTML toolbar on rich text fields are missing many items that were originally there, used to be 35 widgets in the toolbar, after upgrade there are only 22. Has anyone experience this after upgrade?
Field inheritance from Parent table
I have created a field 'Services' on Change table, its is dropdown field.I am utlising this field both on Change as well change task table. Now, when select any value say 'ABC' on this field, the same gets reflected in all of all the change tasks re...
Issue in loading data thorugh data source in ServiceNow
Hello team, I am getting this error in schedule job for a data sources while pulling the data. MID Server reported error: SQLState: S0003com.microsoft.sqlserver.jdbc.SQLServerException: The conversion of a varchar data type to a datetime data type re...
Badge in SCTASK when comment added in related RITM
Hello,How can I get a badge / signal in SCTASKs when a comment has been added in the related RITM ? (I do not want to have the comment of the RITM duplicated in the SCTASK)
Resolved! Flow Designer not storing code snippet to record
The problem I am trying to solve is to store the following code snippet like "javascript:new AcorioEmailUtils().addToRecipients(current);" to a record using flow designer. I can go out to the table and manually store the snippet no problem, bu...
Can a REQ/RITM/SCTASK be automatically scheduled?
There's a monthly task that we'd like to associate with a REQ/RITM/SCTASK and have it be automatically created/assigned. Is that possible?
Need to create incident record from flow designer if output message is 400 to 499 or 4 series
how to create the incident from flow designer based on actions output.If status code is 400 we need to create the incident record.Not only 400, A series of 4 ? Please help
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