Resolved! MID Server Behind Firewall
Hi All,We have some MID Servers behind firewalls, and I was just wondering what Ports needed to be opened when using a MID Server that is behind a firewall.Thanks,Sean
Forum Posts
Resolved! Variable Type "IP Address" for service catalog
I have been searching everywhere to see if anyone has created a custom variable type for IP Addresses. I have created a service request for adding IP Addresses to our Relay list, but would love to have the IP Address input box formatted so that misty...
Relationship Understanding
Hi All,I have a requirement. I am trying to establish a relationship between two CI's. When I relate the CI (Depends On::Used By) it is bring the Runs On::Runs relations in the child as well. Is that the out of box configuration or Is there a way I c...
How can I display fields in two columns
Hello,I'm developing a form in the ServiceNow portal, and I can not do two fields per line, it displays all the fields in one column like below :In the old tool, I had the option to display in two columns like below :Do you have an ideaThank you
Resolved! Does SNOW do monitoring of Servers and Network Devices?
Hello,We are on Jakarta version and wanted to find out, what are all the options do we have for Monitoring for Servers,UPS, and Network devices? Do we need to install special Plugins? Please advise.Thanks,Rajan Mehta
Current.variables.<variable name> not working in my catalog item's workflow
My workflow has an "Approval User" activity with a script that uses a Gliderecord to filter a table Here is my code:var target = new GlideRecord ('u_application_table);target.addQuery('name', current.variables.what_app_name);target.addQuery('u_permis...
Is there a way i can add WAN circuits to CMDB?
I'm looking to add WAN circuits to cmdb. Looks like there is no OOTB table that extends CMDB available to add this.But is there any other plugin/other OOTB functionality that can be consumed to add WAN circuits into CMDB.I don't want to do customizat...
isInSchedule and GlideDateTime not working as intended
Hello SN Community,I am currently trying to resolve an issue regarding sending a notification only within a scheduled window. The client only wants to receive emails between Mon-Fri 8am-6pm. In the code I subtract 5 hours to compensate for the UTC ti...
Resolved! standard change catalog no templates
In our product, test, and dev instances when going to Standard Change Catalog this is all we see, comparing to public sandbox this doesn't appear to be out of the box behavior and i expect to see the OOTB templates. I compared the link arguments an...
SLA Due unknown
As per the attached images, the SLA Due field is showing "unknown". Ideally I want two field in this template:Resolution - A field showing when the resolution date and time is due. Response - A field showing when the response date and time is due.I...
How to decrypt user_password field in sys_user table?
The password in sys_user table is encrypted by base64 seemingly. I tried to use below script to decrypt it but still fails.It prints out encrypted password. Anyone has any idea to decrypt the password correctly?+++++++++++++var gr = new GlideRecord("...
Need help with embedding videos in KB articles
Hello All,When I add a video file to a KB article, the video starts playing as soon as I open the KB. I need help with some code to wrap a media player around the video file. I want to add a video from the video library (.mov or .swf) to a KB article...
How to access table used in List collector Variable ?
I am developing a Request Form using Service Catalog. This Request form has a List Collector tab, hence accepts multiples values populated @in List table.Please help me out to understand how to access the data in Workflow (using Activities) for the v...
What are the roles required to create and execute ATF scripts?"Admin" role is restricted.
What are the roles required to create and execute ATF scripts?"Admin" role is restricted.
Report where created is >= 24 hrs and <=48 hrs
I am trying to generate a report where created is between 24 and 48 hours. I tried to use relative in the time field and opened before 24 hrs ago and opened after 48 hrs ago doesn't seem to be giving right results. Any ideas ?
