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Resolved! Field Length's Impact on Database Space

Dear All,I am trying to increase the field length to some 3000 characters for a field.Will it affect the Database storage space ?If for some records, there is no values mentioned (Empty value in that field) will it occupy the same space in database ?...

Resolved! Demo instance. Issue with date (opened, created, resolved)

Hi everyone!I use a demo instance to customaze it a bit for my own demonstration purposes.I just removed all Incidents from the table and started creating my own ones. What I noticed - there is something wrong with date and time in fields like Opened...

artyom by Giga Contributor
  • 2414 Views
  • 6 replies
  • 0 helpfuls

Resolved! can't remove tree picker attribute

I'd like to remove the tree picker attribute from Task Assignment group, as it doesn't display any other information from the table. I deleted the attribute, and when that didn't work I set tree_picker=false, which also is not having any effect.On th...

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Sanaz by Tera Contributor
  • 2965 Views
  • 9 replies
  • 3 helpfuls

Resolved! Phone Number (E164) field Not working properly

I have a field name Additional Phone Number , the field is of type Phone Number (E164).On change of country it is not displaying the country code properly.Its working fine for USA i.e North America but for other countries it is giving the code as '0'...

amarjeet by Kilo Contributor
  • 3917 Views
  • 4 replies
  • 3 helpfuls

How to push data from one form to another form?

I am new to service now, creating an application here. I want to Push data from Form A to Form B. I can see only set fields in workflows to set the field in same form. How can I push the same data to another form?Thanks,Neha

restrict approval if, requester is approver

Hi,I have a requirement to restrict the user for approving the change request where user is also requester.Have created BR (After) on change request, var gr = new GlideRecord('sysapproval_approver');gr.addQuery('sysapproval', current.sys_id);   gr.ad...

rajsrajpoot by Kilo Contributor
  • 2312 Views
  • 2 replies
  • 1 helpfuls

Resolved! Adding "Tags" or "Keywords" to Catalog Items and Record Producers

Hello,I am trying to find out how I can add "Tags" or "Keywords" to Catalog Items and Record Producers. We are on the Helsinki release and are utilizing the Service Portal which we anticipate users to type in their need or issue on the homepage searc...

Marques2 by Tera Expert
  • 7913 Views
  • 4 replies
  • 5 helpfuls

Set value of Type(Yes/No)

Hi guyzz,I have a variable :in_stockType:yes/no.I want to autopopulate this feild on RITM variable editor but it is showing undefinedI have tried from workflowCurrent .variables.in_stock='Yes'AND from client script: g_form.setValue('variables.in_stoc...

mdeepu433 by Tera Contributor
  • 8090 Views
  • 3 replies
  • 0 helpfuls