Hello,I'm trying to set up a schedule for my agents, I've seen the guide and the first article in it refers me to the manager workspace which I'm struggling to find.I'm an admin on my instance and I have the prerequisited roles.Would appreciate any h...
HiWe are trying to run a powershell stored on external client server on their C:drive, but we keep getting a powershell execution error - "Step Status": { "code": 1, "message": "Powershell execution error"with Windows error code 8013...
Hello All, Can some one confirm me if we can create Groups, location, users in consumer instance from provider instance using service bridge? If yes please help me with steps
We have a button in Notification called 'View Request'. When a user submitted a request , these mail will trigger to the submitter. if he clicks on that link and user is logged in, it will open the request in portal view like below.If a user is not l...
I have Delete button on sys_template table. How to hide this "Delete" Ui Action in classic view but not in UIB. Can some one please help me with this.
Hi am facing issue , users keep continuously getting the emails from ITSupport and it's flooding thier mailbox
I’ve created a Relationship under the Catalog Task [sc_task] table to display related notifications. This works for most notifications linked to a Catalog Task, but it does not show the out-of-the-box @mention notifications.I can see those @mention n...
Hi All, I rejected the change request and it should go to New state from authorize but its throwing an error "Invalid state transition. Can not update from state 'Authorize' to state 'New' with given values". Does anybody has idea which script or bus...
Hi, I have this ATF test suite with 20 tests in it, what is the best way to promote this as it isnt in an update set.
Hi,We are new to Service Now. Within a change request we will attach all the affected cis. We would like to put the cis into maintenance mode to stop alerts during a change. What is the best way for scheduling a maintenance window but we want the eng...
How come when I type the post code of a location into the location field on cmdb_ci_printer it doesn't bring up the corresponding location however when I do it on the incident table it does.
Hello Community, Does anyone in the community have any best practices for handling distributed catalog ownership while maintaining centralized control and governance? Thanks!
Hi All,I have two concerns where I would appreciate your guidance. I am working on a requirement to import data by generating RITMs through the cart API and uploading Excel data via a Transform Map, which then creates the RITMs in the system. First c...
Hi All,We have a module called create vendor profile ,we have to make it visible for users who have access to abc domain only they should able to search and see in the navigation panel, how we can achieve it
In servicenow i need to create a ui action "Request approve" for "abc" company and once user clicked on ui action it should set RITM OOB field "approval" to Requested then trigger a flow designer flow THEN It should initate a group approval if anyone...
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