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Edit Group membership double click not working

Anybody else seeing an issue where when you try to edit group membership, double clicking on a user is not moving them to selected side? I'm on Utah and still using UI16. I noticed this issue after we upgraded.  

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brianlan25 by • Kilo Patron
  • 1746 Views
  • 6 replies
  • 1 helpfuls

Resolved! Metrics not woking for scooped applications

Hi Community,  i am trying to add a matrics for my custome created scope application(hotel booking request). i created the metrics and added in releated list of scoped application. still it is not working as expected.and i am in my custome applicatio...

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vits18735a0 by • Tera Contributor
  • 1732 Views
  • 3 replies
  • 1 helpfuls

SLA warning Notification when incident reaches 75%

I created a notification on incident_sla db view to notify the assignee and assignment group manager when incident reaches 75% and state is not one of 'Resolved' or 'closed' these are the conditions Send when: Event fired Event name: sla.warning.parm...

rez4 by • Kilo Guru
  • 2301 Views
  • 3 replies
  • 1 helpfuls

Resolved! 6 Quick Tips to Access Data Faster in ServiceNow

6 Quick Tips to Access Data Faster in ServiceNow 1. View All Tables sys_db_object_list.doLists all tables in the instance.Use filters like nameSTARTSWITHcmdb_ci for out of the box tables.Use filters like nameSTARTSWITHu_ for custom tables 2. Explore ...

Catalog item with a information page as a result?

Hi all. I'm wondering how a Catalog Item could be implemented so that after filling the form and clicking submit, the user is presented with a page containing some data or information related to the information they provided via the form. Any ideas h...

Ingimar by • Tera Guru
  • 1471 Views
  • 2 replies
  • 1 helpfuls

KB article preview is not working

Dear All,We have a knowledge article with an attachment that needs to be previewed, but the preview isn’t working. We checked in the portal and in kb_view format. We can view the attachment from the attachment view options, but we cannot access the a...

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Resolved! Org unit Creation

Hi guys, how do I create additional Organizational Unit in ServiceNow that will be visible in Incident and Problem management?

LoveA by • Kilo Expert
  • 1603 Views
  • 4 replies
  • 1 helpfuls