Add recipients to only bcc instead of to

Hello Team,In my project, there's a requirement to send notifications to a group with recipients added only in the BCC field, while keeping the To field empty.To handle the To field, I’ve added users in the Users field of the notification. I then cre...

Adding meeting link to calendar invite

Need to send invite to the Requester of task to the weekly call .Is it possible to give meeting link in the Calander invite notification .

Could someone please help me on Pros and Cons on LDAP Integration via Mid Server

Could someone please help me on Pros and Cons on LDAP Integration via Mid Server @Dr Atul G- LNG @Ankur Bawiskar 

Record producer created on a wrong scope

Hi All,I have created a record producer in global scope but it should be created on a different scope . So now what should I do  ? Should I create a new update set changing the scope and restart the catalog from beginning or is it possible to change ...

Notifications

I have one doubt regarding Notifications example task1."in the same third notifcation we like to inlcude an action button tabled 'closed ticket' this will allow the end user to close the ticket themselves if it is no longer need the full sequence of ...

Offboarding workflow

I am trying to do an offboarding workflow.  The requestor enters a date when they want the account to be disabled.  I wait for to check that that date is today or earlier.  Then I have a second wait for to wait until 18:00:00.  When I did test ticket...

Update a field under reference field using BR

Hi All, We have a requirement wherein, whenever there is a new record or a record is updated in this table 'Resource Allocation Daily', a field from the reference 'User' field will be updated using BR, but seems our BR is not working or maybe we are ...

Convert incident to request.

Requirement:  For a particular workspace I have to convert incident to request using UI Action and when that incident is converted to request the state of that incident should be cancelled and work note will be populated with 'this incident is conver...

Require SNow API Access to pull data for Business Continuity; would like OIDC credentials.

"Require SNow API Access to pull data for Business Continuity; would like OIDC credentials.New BC portal requires ability to query SNow data on Business Application and Infrastructure Service CMDB CIs, running from GitHub Action workflows. We would l...

How to properly invoke a third-party URL in the Data Source "Server" field?

We are trying to fetching the Data with a third-party system using a REST Data Source in ServiceNow. When we provide a partial URL in the Server field, the integration fetches data, but the response is incorrect due to missing parameters.However, whe...

How can I create custom emergency change form which looks & works similar to OOTB emergency form??

Outlook actionable message not working

Hi all, We have implemented Outlook actionable message but its not working, Is there any restriction to use other domain in email address other than 'service-now.com'. I found in one KB like notification received by the user from the email field shou...

Reference Qualifere is not working from the catalog variable

Hello Community,I'm facing an issue with the reference qualifier of the catalog variable.Requirement- For that, we have two variables: - 1. Former Associate's Name [associate_name] type - Reference (sys_user)2. Manager's Name [contact_name] type - Re...