Hello, i saw multiple question regarding multi row disable Remove all button and as well as delete button but i am not getting any solution regarding in this issue. could not make it as a ready only variable because we want the edit button only in mu...
When I submit the catalog item I am getting the following message "something went wrong request could not be submitted please contact the your system administrators." in service portal view. in native view catalog item is working fine. And when I ins...
Hello all, I am attempting to query the sys_template table with gliderecord and it appears that I cannot query the table to get a record set. I CAN however, query the table for individual records with this code: var template = new GlideRecord('...
Hi I had requirement to allow the user to select multiple users (list collector type) on user field and users should be populated depending on the group selected on group field referring to sys_user_group table. Can you please help me how to achieve...
I need a link to be displayed if a user select "No" from Yes/No field. How do I achieve this?
Hello All,Can anyone explain how the OOTB approval flow is for the normal Change Requests?As per my understanding:If the risk is low then Approval goes to Assignment group manager and then assignment group members.If the risk is moderate/ high then t...
Hi I have tried to look for the view of the OOB User Portal front and backend view (where all the cat items are) So that I can see how it compares to the ones we currently have Looking to see a view of one with widgets that users click on and then in...
Script include is successfully receiving the values of sys id from client script but objects are not returning. Please help me on how to return correct values from script include. Thank youScript include: gs.info("check if it is checking for propert...
change management catalogue item request number need to display in the change record "Requests" tab. This Catalogue item is using work flow.In the flow designer using with Actions "update record" we can achieve this one. Can you help me on how to ach...
Hi Experts, I’m currently building a community page in ServiceNow, and I’ve encountered an issue I can’t resolve. Here’s the problem: The approvers for this page are unable to view the actual content, as it appears hidden to them. However, they still...
All, While creating a report, I need to concatenate the short description and assignment group to display in the report. I attempted to use the "configure function field" in a trend report, but it is displaying the sys_id of the assignment group inst...
How to inactive / Disable UI pages.
I need to be able to populate the Populate Assignment Group & Assigned To for service desk staff only. This should not happen to users using the self service portal. I have experimented with default value: javascript:gs.getUserID() and assignment rul...
Hi Team, I am configuring an SLA for Problem Tasks based on priority and company differentiation. Here’s the intended setup:• If the company is A and B a specific SLA should be attached.• If the company is, C,E,F so on a another SLA should be applied...
Hello, I have created a UI Action that should only show for certain users. I have added a condition shown below. However if I impersonate a user who cannot create a record on the table, the button still shows. Is there a way to hide this button? it i...
