The following trigger conditions work when put to "Case is not empty" but doesn't when put to "Case starts with TASK". (There are list of records where case does start with TASKXXXX -{ Reference Field }, but I just don't understand where it's going w...
Hello Everyone,Currently in our system ownership group members are having edit access to articles.And with this property glide.knowman.ownership_group.override property, When the property is set to true, the authors or revisers of knowledge articles ...
Hi,In ATF create user step is failing please help me out the issue.Please find the below screenshot. Earlier it is working fine but recently only i am facing this issue. Thanks,
My company typically grants the Admin role to all Developers on Dev and Test instances. Recently this has came under review and we are being tasked with determining if there is a suitable set of roles that Developers can use and continue to be produ...
We have requirement to integrate panorama server with servicenow to import the firewall into cmdb. Is the REst api would sufficient for import? What would be the key activities? Any suggestions Thanks in advance
After creating a catalog request and running the flow as desired, part of the flow after a particular stage is shown as a yellow region in the Operations View of the Flow Execution and any stage after that will not be rendered in the Request Item Wor...
Hi,By using the ATF i want to click the Emergency CR as mentioned in the Screenshot.do we have any test ATF step to click only the Emergency Change Request as mentioned in the above screen, if yes, please help me out how to click the same. help me ou...
Hi am new to ServiceNow please help to code
Hi All, We have ITIL users who can update any incident/request/change. We are looking for ways to restrict this in such a way that if the ITIL user is part of the assignment group, then only the user will have access to update the record, if not the ...
Hi guys, I'm trying to understand the reason why I didn't get an Email Notification when a user click on Follow button in the header of the Incident record, I'm aware of a popup has been raised in the Toogle Connect Sidebar, however with all connect ...
Hi All , Can anyone tell me where these fields are coming from the walkup experience module because i need to some customize based on the button visible indicate required ,enter your name or email,select reason of visit , check in and cannot find you...
Hello! I have a bunch of interceptors set up for a customer on the alm_asset table. What I want to do here is populate a field called u_asset_type that is on the cmdb_ci_netgear (form that opens when the user clicks the interceptor). I have tried to ...
Hello,When i am trying to add stage in flow to set it for an RITM based on the output state value which is generated from the catalog task states, it is not working properly. for example: If my catalog task is closed completed, my output state value ...
Hello All,We have a requirement, planned start date/end needs to be synched with the dates of task. for this we have created one business rule to restrict the user & show alert message if dates are not with in a range on change taskIt is working prop...
Hi, I'm currently working in the Servicenow Voice app (Amazon Connect) for ITSM. As per the project scope, I was able to create a Interaction record, see the post call transcript inside the open-frame. But the the call analysis section in the SUR...
