ITSM forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

How to get voucher for free certification

Hii everyone, Is there any way to earn credits in now learning platform without buying orwill servicenow provide free vouchers for certification by participating in any events , if anybody knows please tell to me it. Thank you,

maheshservi by Tera Contributor
  • 1519 Views
  • 3 replies
  • 2 helpfuls

Need to restrict the Duplicate User Record

Hi Team,We have integrated servicenow with AD. When the user account is created it is getting sync and it is inserting into the sys_user table. In AD  if they modified the userid and in servicenow new user account is getting created. We just want to ...

Arun91 by Tera Contributor
  • 989 Views
  • 5 replies
  • 0 helpfuls

Translation Request Approvals

I am working on setting up the localization process for translating catalog items, knowledge, and the service portal. The desired flow would be as such: Request Translation -> Automatic Translation -> Translation Review/Edits -> Publish. I've configu...

Dan13_1-1722956765910.png

Welcome page section not working on my Instance.

Hello Experts  I have created a welcome page section on my personal dev instance that is working but the same functionality is not working in My company dev instance, Can you please tell me why it is not working, For Reference purposes please check s...

WP.JPG
Sidhu9 by Tera Contributor
  • 326 Views
  • 3 replies
  • 0 helpfuls

Business rule on Date Validation for change requests

Hello All, I'm trying to validate if more than 2 changes have same start date and end end date then restrict creating a third change with same time but i tried using below script it is not workingCould someone please suggest(function executeRule(curr...

Help with API response

Hi All, Can someone please help me with the below script, I want to push targetName in an array. From API response, I am only able to read count but not targetName or lenght. Please refer below screenshots. (alert('res' + response.count + response.ta...

Ankita9793_0-1722945768147.png Ankita9793_1-1722945814458.png
Ankita9793 by Tera Contributor
  • 290 Views
  • 2 replies
  • 0 helpfuls

Hiding 'View in teams Desktop App' button in the SOW

We have integrated with microsoft teams , There is a requirement to  disable the 'View in teams Desktop App' in the collaborate tab in SOW . The 'View in teams desktop app comes while starting the teams chat.Any help of how to disable this is highly ...

Shyna1 by Tera Contributor
  • 301 Views
  • 1 replies
  • 0 helpfuls

Issue with target field's default value in dictionary

I am getting source data in excel where country is blank for few records. When i transform the data using below script-  if(source.u_country)      return source.u_country;return ''; target field is being set as USA for those records. That's because "...

Developer3 by Tera Expert
  • 258 Views
  • 2 replies
  • 0 helpfuls

Create UI action on Demand Task table

Hello Developers, I want to create a UI action button 'create change' on a custom table called 'u_demand_task'.It should be on same page with a pop-up dialog box. Change should fetch most of the details from Demand task record.Details like, The follo...

Naveen87_0-1722411851275.png
Naveen87 by Tera Guru
  • 554 Views
  • 9 replies
  • 1 helpfuls