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Regarding Transfer of Universal Request to other departments

Hi,I have a requirement that I want to have a "Transfer" button on Universal Request record and on click of it should show a modal popup which gives a list of departments to transfer the universal request to eg - Universal request to be transferred t...

apoorvarkea by Kilo Contributor
  • 228 Views
  • 1 replies
  • 0 helpfuls

Transfer of Universal Request to other departments

Hi,I have a requirement that I want to have a "Transfer" button on Universal Request record and on click of it should show a modal popup which gives a list of departments to transfer the universal request to eg - Universal request to be transferred t...

Apu1 by Tera Contributor
  • 479 Views
  • 1 replies
  • 0 helpfuls

Hide and show fields on form based on roles

Hi All,im having a requirement where on the form im having state and assigned to fieldsthese 2 fields should not be visible to the contact but it has to be visible for fulfillers (assignment group)please help me how i can achieve it Both in portal an...

Renu9 by Tera Contributor
  • 756 Views
  • 7 replies
  • 2 helpfuls

Transform map script use case

I want to import an excel with fields like sr_no, name, phone and with 100 records. scenario is that , I want to only insert records after 50th records and also if in any record phone field value is empty then that record should not be inserted. how ...

Hiteish222 by Kilo Guru
  • 270 Views
  • 1 replies
  • 0 helpfuls

How to add dynamic values to list collector from api response

Hi all,We have a requirement where we have to select more than one item (multi select).Multiselect is only possible through List collector, however the problem is data is dynamically populated through json response.So the question is how can we dynam...

Users is not showing in PDI

Hi All, While creating incident in Washington DC PDI instance when I am trying to select 'Assigned to' there I am seeing only 50 users and I want to see the list of all active users available in the system. I tried removing dependent as well as Attri...

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Raj68 by Mega Guru
  • 331 Views
  • 2 replies
  • 0 helpfuls

Regarding transfer of Universal Request to different departments

Hi,I have a requirement that I want to have a "transfer" UI Action on the Universal request record and on click of it should show a modal popup which lets you select the Department out of the choices to transfer the request to that selected departmen...

Appu2 by Tera Contributor
  • 415 Views
  • 1 replies
  • 0 helpfuls

Hide empty variables on incident records

Hi, We've got the incident variable editor displayed on the incident records and I'm wondering if I can only display it if the record was created via a certain record producer. If this is not possible, then would someone please help me with a script ...

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Amy Palaghia by Tera Contributor
  • 1569 Views
  • 5 replies
  • 2 helpfuls

Need help on SOAP outbound integration with an organization

Hi All, We have a requirement to change the endpoint URL on our existing SOAP outbound integration with organization X as X will decommission the current instance. This is a custom solution for outbound SOAP integration with X configured on our custo...

Code issue

hello team,the below code is not working for me . The code is to change the sub-category based on the category selection.Can u help me find the errorsfunction onChange(control, oldValue, newValue, isLoading, isTemplate) {   if (isLoading || newValue ...

keepitsimpl by Tera Contributor
  • 266 Views
  • 1 replies
  • 0 helpfuls

Resolved! Flow designer to check catalog item priority condition?

We have a requirement in flow designer after RITM closed .it should check all child catalog task priority.If all are low then make RITM field compliance checked true.   If any one of the catalog task is not low ( medium , high. critical) then complia...

sukran by Mega Sage
  • 502 Views
  • 6 replies
  • 0 helpfuls