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Change field in search result of related list

Hi, I had a requirement like, In change record's related list, we have a tab called "Affected locations", when we go to Affected locations tab click on edit, then a page opens, In that page we have collection of locations. there in search results we ...

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Community Alums by Community Alums  
  • 367 Views
  • 2 replies
  • 0 helpfuls

Copy Change request number

I want to capture the change number from which the change is copied from using the Copy Change. I tried to do this:https://www.servicenow.com/community/itom-forum/adding-a-reference-to-original-change-number-when-using-copy/m-p/992156 but this captur...

samadam by Kilo Sage
  • 664 Views
  • 3 replies
  • 0 helpfuls

Custom fields deletion

I have a requirement to delete the custom columns in a table. i have deleted those columns by using "sys_dictionary.list" but due to the transaction time out only field labels are deleted but not the dictionary changes here the problem is that is not...

naresh51 by Tera Contributor
  • 804 Views
  • 2 replies
  • 0 helpfuls

Resolved! Issue with refresh token

I used the below code, to generate access token with refresh token, from the below code I am getting access token but for refresh token I am getting "NULL" what is the reason for it? any idea?   username and passwords are correct only and also passed...

Rithvik by Tera Contributor
  • 7605 Views
  • 14 replies
  • 3 helpfuls

Copying a Change Request and the related tasks

When copying a change request and the related tasks, I need it to exclude copying any task that was created from a flow, or where the short description starts with 'Technical Review'  Either option would be suitable. Has anyone done this or something...

Jeannette2 by Tera Guru
  • 1372 Views
  • 3 replies
  • 0 helpfuls