Has anyone encountered situations where a value (e.g. location) is set by Discovery, subsequently it is manually changed, and then Discovery overwrites that valueIs it possible to have manual data entry take precedence over automated discovery unless...
The problem requires creating a UI Action in ServiceNow that automatically updates the status of a record in the vpm_activity_instance table based on changes made to the Achieved Date or Expiration Date fields. The status should be updated according ...
Hi All,I'm trying to create new IODC identity provider but I get the below error:"Importing IODC Well Known Configuration Failed. The OIDC Metadate URL specified either cannot be reached or is invalid".I checked the oidc_provider_configuration tavle ...
Sharing this thinking it might help new developers working on catalog item. When you get a requirement like keep an Hyper link in catalog item Description when clicked it should open another catalog item.we can simply create hyper link but thing is i...
Hi All, I have seen multiple community posts about getting browser URL parameter in client script. However in most of the posts, question was not answered properly. So In this post I am going to show how to get the browser URL and extract the paramet...
Hi All,I have one requirement where I will have to create Service request from mail.catalog item name - Customer Code Modification kindly let me know how to develop that?Thanks & RegardsKP
Hi Team,We have two user fields in our incident table, 1) requested for 2) reported byand having a requirement as, when an incident is resolved a notification should be send with the survey link where the survey can be taken by both requested for a...
The Security Assessment is a mandatory deliverable, only for Normal and Expedited change model. Without it, the change record can not be submitted. If all questions have "no" as answers, no additional actions.If one of the provided questions has "yes...
Hi, I'm trying to update the Description and Short Description of a REQ (not RITM). I have a simple catalog item and flow that generates 1 RITM and 1 Task. How can I populate the REQXXXXXXX short description and description fields with catalog variab...
Hello all,I recently updated a Catalog form, by replacing a field with a Variable Set Reference field.Unfortunately, I did not update the Flow before moving into PRD (sigh!) Now, the RITM have the field, but the Task does not.Although I have correcte...
Hi removing itil role from users if they not logged into the system in 60 days. I am able to remove itil role from users and able to send an email as well but 2 emails are sending, it should be sent only one email with list of removal itil users. ...
I have a catalog variable called "group name" it's a single-line textit's hidden by default and its visibility based on the value of another variable using UI Policy the UI Policy works fine in catalog view but after submitting the request and go to ...
Hi Team, Could you please help me how to add question symbol beside field as per the below attached snip. Thank you.
Hi all, I'm trying to configure a Request Message with Oauth 2 autenthication via Application Registry. Third party requeriment is that request Body of the Token Request Call should be a JSON with a specific format. Everything I've tried generates th...
Hello experts,I have a catalog item associated with a flow created in Flow Designer. Once I request this item, always the stage "Completed" is displayed first (as shown below).Within the flow, I have a catalog task. Once this task is completed, the s...
