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Resolved! Alert on Case Update

I need to display an alert (pop up message with 'OK' to acknowledge) on a case when ever it is updated but only if it is from a certain contact, I have tried the foillowing client script but does not work, any assistance please? function onChange(con...

Jason116 by Tera Contributor
  • 664 Views
  • 10 replies
  • 0 helpfuls

Resolved! Print space before bulleted list in email script

Hello All, As shown in the screenshot below, we need to build email format. I am able to get space before the line begins, however I am getting stuck adding space before the "bulleted list". I am trying below format but it does not work.It prints as ...

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Resolved! List Collector Reference qualifier

I have a list collector that is based on the CMDB_CI table.I have a need to only show CI's that are "In Production" (that's working), but I need to exclude three sys_class_xxx. IP Address, Cluster, and Application. Any assistance would be appriciated...

John H1 by Tera Guru
  • 431 Views
  • 1 replies
  • 0 helpfuls

CI Relationships (Relationship types) Defined

We are looking at setting up CI Relationships. I have tried to find a full list of the available CI relationships and a definition of each to share with our department. Can someone help point me in the right direction? Thank you.

trishlipe by Giga Expert
  • 11864 Views
  • 10 replies
  • 8 helpfuls

How to retrieve values from table into a multi text field

HI All ,I have a requirement to get all the values from a table which has an common IP address and print it in a multiline text on catalog item for that I created a client script onchange and a script include the scripts as below :  getAllUpdatedVirt...

thirumala2 by Tera Guru
  • 357 Views
  • 3 replies
  • 0 helpfuls

Resolved! Flow Designer error on save

Working with Flow Designer, everything was going fine until I wrote and assigned a function script to the Short Description field of a Create Catalog Task action. After writing the script, I clicked [Done], [Save], and [Activate] and it worked as usu...

Combine multiple tables

Hello all, There may be a another way to do this so I may be making it more complicated than it needs to be.I have a requirement where I need a single view of the below tables which can be used in a reference field and within related list.IncidentCha...

Andrew_TND by Mega Sage
  • 553 Views
  • 3 replies
  • 1 helpfuls

How to Make one of the related list tab Mandatory????

Hi All, On change form, We have created custom field " Outage Required " and it has two choice  values( Yes and No). Whenever we select Outage required field is Yes, then under related list tab (there is a tab : Outage). If there is no record present...

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Divya K1 by Tera Guru
  • 1462 Views
  • 3 replies
  • 0 helpfuls