So I have created an inbound action and I am storing the email body text in a variable, splitting it on line breaks, and looking for the array position of specific text.var str = email.body_text; var arr = str.split('\n'); This code below returns 569...
Default article heading sizes are too big. I'm trying to find a way to style them down, but I just can't figure out what I need to put into the "Field Style" box in my article template to apply the resizing I want. The "font-size" tag appears to only...
Can someone please help by sharing with me:A Presentation Deck (PPT Format) -Showcasing Major Reports and Dashboards of ITSM, which comes Out Of The Box.Related to any of these Releases (Tokyo, San Diego, Rome, Quebec) will suffice, latest the better...
I am tying to use showFieldMsg in my Service Catalog client script. I like the look of the g_form.showFieldMsg('field_name') however if I show it when the user makes an error ... then hide it using g_form.hideFieldMsg('field_name') when they make the...
Hello,I have a problem and can't get any further... A user has the problem that his List Filter no longer works. (All tables). An example image is attached => filter on sc_req_item active=true but filter shows both. I already have:- cleared the cache...
Hello I was trying BR for conversion of URL in clickable Hyperlink for comment on Incident form It is converting URL in clickable hyperlink but with that it is appending string URL which is not required I would just want the Hyperlink but not the UR...
Hi, There are 3 form sections on the problem form, which are not there on the existing problem form.I want to add them back. How can I achieve this?Thanks,Vaishnavi
Hello Experts, There is a need to restrict a KB Article to some users. When I set the kb roles to "public" and set the Can Read attribute. Its still showing the KB to everyone in service now portal. Not to selected group of audiences added in the "Ca...
We have a filter set up for CAB and it includes a start date between, and these \\ are in there. Why? I can select the dates and times again but when I save, it looks like this again. I don't think it has an impact on function, but they are not norma...
CMDB integration between two ServiceNow to ServiceNow Please let me know the best way to to the CMDB integration between two ServiceNow instances , Please let me know any docs available
I have a JSON response from a scripted rest API which I need in a csv format. If I append ?CSV at the end of the GET rest url, the csv file is empty. How do I convert the data from json to csv? Any help on this is appreciated.
Hi @David @Dan Bruhn For the last 3- 4 days, I am not getting community emails in my mailbox and the count is like 5-10 in the whole day compared to the last 1 week. Is there any issue in my profile or community issue? Is anyone else also facing...
An ITIL user has access to all the attributes of sys_user_group table when they run the report.However, if they run the report on the Incident table and dot walk to sys_user_group attributes to be included in their report, the values from group table...
Hello everyone, I have an issue to resolve with a client.For historical purposes, the client provided a repository within its infrastructure but the client cannot expose that repository, is there a way so that from servicenow it can reach that reposi...
Hello All,Can someone please help or point me to where to look? I have a form that has the following fields:Plan Period (Select Box)a. Thirty (30) Daysb. Sixty (60) Daysc. Ninety (90) DaysPlan Start Date (Date Field)Plan End Date (Date Field)What I a...
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