How to change footer colour in esc portal.
Hi, How to change footer colour (Blue to black colour) in esc portal.I need step by step process.Can anyone please help on this, It will be usefull.Thanks!
Forum Posts
Templates in SOW does not auto populate assigned conditions
Templates in SOW does not auto populate assigned conditionsWhen using templates, it doesn't change the State to what you have in the template / When using templates, it doesn't change the Assigned to to what you have in the templates
How to auto populate a Multi row variable set on change of a field on catalog form
Hi Team , I have a multi row variable set on the Catalog item form. I created a reference field refering to request item table. Whenever the user the selects the RITM number in the field (this will be the RITM number of the previous request) we shou...
Can not able to closed cancelled state field for change
Can not able to closed cancel state field for change (change _request)pop up is coming ( lunable to find UI action with name _model_to_canceled' on table 'change_ request '.) This is the popup. Can please help me to closed cancelled stata field for ...
Resolved! Calculate duration based on start and end time
Hi folks,I have start and end date variable in catalog item form...I have created duration field which calculates the duration between start and end date in hours..I have developed that using script include and client script but now the client wants ...
Integration with Flow Designer
Hello Team,How to do ebonding integration (between two service now instances) using Flow Desinger.For update record from one instance to other instance using put mathod.For Example: in instance A if we update short description in incident form same i...
Resolved! Regular expression to include square braces
Hi Team, i need to split the below sentence using regex, Please help me out in 2nd line of the code.i want to include the symbols [,],| as delimiters. please suggest me. var data = "test comments [link title|http://example.com]"var items = data.split...
Resolved! UI Actions Scripting help
Hi,I have created Submit button in scoped application for one table when we click on the submit need to update the field for that I have written as given below and it should be redirect to list view of that table and please let me know the which I ha...
Resolved! Can tiles be used to present choices in ServiceNow (in Catalog builder)?
Is it possible to create a form by using Catalog Builder that let's the client choose from a set of tiles containing different options?I have provided an example below from a Dutch internet provider.The client can choose the internet speed (internets...
Cool Clock Widget Not Rendering / Resizing on PA Dashboard
Hello We have the cool clock widget on one of our dashboards (ITIL view). The issue we are facing is it doesn't seem to render / auto-resize when we try to make it smaller, instead ot covers up the clocks. How can I get this to auto-resize like the ...
Resolved! ServiceNow Contract Management
Hi all, I'm trying to implement/Test/learn Contract Management in ServiceNow Demo Instance. I have gone through the documentation for the contract management, but when I try to find the plugin for 'Contract Management' in the Application Store, Its n...
Admin Overrides is not working on Filed level ACl
Hi, I have written the filed level ACL to make it filed as editable for role "ITIL". I want to make it filed as non-editable for admin role users. I have uncheck the admin overrides checkbox, but it's not working. I have written the below script to m...
cart Api is not working in Transform Map Script
Hi Everyone, Anyone please help me. I am trying to create transform map on sc_req_item form which I am using cart api to create ritm in advance run script part but unfortunately not working. same code , I am running through background script , It wa...
unable to print the value in script
Hi All, I am trying to find the UI policies where the order and the UI policy action is same, I have written a background script, but it is not printing the values. var gr = new GlideAggregate('sys_ui_policy_action');gr.addEncodedQuery("table!=NULL^u...
Any way to find out how many applications are using specific field from user profile.
Hi Community,I do have one query , is there any way to find how many applications that are using specific field from user profile ( Assume that there is one field in user profile as first name or last name or user id etc.;)How many custom applicatio...