Hello Everyone, I am currently doing "IT Service Management (ITSM) Implementation On Demand" in now learning.I'm unable to implement a few stories. Can anyone share dumps for these lab stories so that i can really learn and implement?
Hi guys, how do I create additional Organizational Unit in ServiceNow that will be visible in Incident and Problem management?
Hi,How to remove spaces between smiley images in survey form.Can anyone please help on this, It will be useful.Thanks!
Hello Experts, I'm trying to add one person to some group but when I check next day that person is not showing up in the group members. As part of troubleshooting I've checked the deleted records and found that it is updated by system. I've checked a...
Hi team,I need to show attachments with link at top of RITM.please help me here.
Hi team,I have added a attachment on request in service operations workspace, but it is not attaching to ritm and task.Where the configuration exists.Please help me
Hi All,can we give Knowledge articles access to public users to access without login to ServiceNow. Do we need to make widgets and pages public? Is this possible? Thanks!
Hi Team, We are trying to load the knowledge base category in servicenow by using transform map. Record is getting created in ServiceNow but the parent id is empty. Could anyone please help me resolve the issue.
I want to create a category and subcategory type variables for an catalog item. Where both are select boxes, based on catalogry, options of subcategories are shown. I want to know the best way to make this solution robust and scalable.
Description: 現在サービスポータルを構築しています。その中で以下の点についてご教授いただきたくよろしくお願い致します。経緯ポータル上にウィジェット：簡易リストを設置しています。簡易リストのフッター部分にある、”すべてを表示”をクリックすると、URL 定義からのデータ テーブルに画面が遷移します。その際、リスト情報が表示されますがビュー：Mobileと紐づいていることを確認しています。ーーーDescription: We are currently building a service...
I have a requirement to change the process flow states appear based on type. If type = test then show draft, approved, closed. else Draft, Initiated, Closed. How can I get this working? I can hide unhide the states in the state drop down but the proc...
Hello,I have a scenario where external users are allowed to register through the portal. I’ve implemented a validation to check whether a user is attempting to register with an email ID that already exists in the system. If so, an error message shoul...
In the problem task form i want to make the assigned to field mandatory before closing the ticket in service operation workspace How to perform it?
Boa tarde! Eu criei um relatório de colunas (através do Report Builder) e seria muito importante conseguir exibir as informações sobre os percentuais. Exemplo: Estou mostrando o total de Incidentes abertos por mês vs quantidade de incidentes violados...
Hi i have a requirement to automate user, group and roles from production to lower instance so that the syncing will be done automatically rather than export and import or manually adding the roles, Any ideas on how to achieve this through automation...
