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Receive Approved Purchase Order from SAP to ServiceNow

@Ankur Bawiskar @Community Alums  @Ajay1195  @Dr Atul G- LNG  or anyone guys please help with below scenario, USING SAP ECC RFC I want to retrieve all the approved PO from SAP to SevicenowCan anyone of you provide the steps to implement the same? Tha...

ARAVINDA11 by Tera Contributor
  • 922 Views
  • 5 replies
  • 2 helpfuls

Resolved! Survey assessment Due Date

Hi all,Can anyone tell from where the Due Date on the Survey assessment populates and whether it can be changed Thanks in Advance

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shivanki1 by Mega Expert
  • 7418 Views
  • 6 replies
  • 6 helpfuls

Resolved! INCIDENT SLA TABLE CONTAIN LATEST RECORD

Hi All, We have a requirement in which we have to show only the latest record as per the SLA on the incident sla table?   For eg:- I created an Incident "A" and incident A contain Response and Resolution SLA . So our Response SLA stopped when the con...

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kun1 by Tera Expert
  • 3608 Views
  • 9 replies
  • 0 helpfuls

Can you remove the totals from the pivot table reports?

I have a table that gets populated with indicators by month, then I make a pivot table report where I have the indicator title on the rows and the month on the rows and then I have the sum of value as the data.   Month by month this table is populate...

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williamsun by Mega Guru
  • 7186 Views
  • 4 replies
  • 2 helpfuls

How to show latest version of knowledge articles through script

I have created fixed script to publish retired articles and change valid to date increased by 30 days to see retired articles on portal , its working , only the issue is client want to publish latest version of articlesHow to achieve this via script?...

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Asha Pathak by Tera Contributor
  • 517 Views
  • 1 replies
  • 0 helpfuls

Resolved! Convert Business duration into hours.

Hi All, I have a requirement to convert the business duration value into hours.right now value is populating as days hours minutesI tried some scripts but that is not working. Please help in this. Thanks,Sam

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Samiksha2 by Mega Sage
  • 849 Views
  • 4 replies
  • 0 helpfuls

Resolved! Now Learning - Voucher

How do I prove on Now Learning that the company I work for is a partner and get a voucher for the CSA course?

thamys by Tera Contributor
  • 494 Views
  • 1 replies
  • 1 helpfuls

Resolved! Metrics on KB Articles

Simple question...is there anything that tracks how many times a KB article has been opened and when? TIA for any information you can provide.

johnfeist by Mega Sage
  • 567 Views
  • 2 replies
  • 0 helpfuls

Need to update reference field by using background script

Hi Team,I have a field called location in cmdb_ci table which is OOTB. I have created a custom table and create a field in cmdb_ci referencing to custom table. Based on the OOTB location field need to update custom reference field in servicenow. How ...

Arun91 by Tera Contributor
  • 836 Views
  • 5 replies
  • 0 helpfuls

Resolved! UI Policy or UI Action

Hello, I am trying to get a multi-line field to appear on a catalog item when a user selects yes to a question on another field.  Does it require UI Policy or UI Action?  The question specifically is: Is Cabling Required? Y/N.  If Yes is selected, “E...