Hi,I am not able to find any documentation of ServiceNow for these two properties:glide.ui.syntax_editor.autocompleteglide.ui.syntax_editor.polarisCan anyone enlighten on what exactly is significance of these properties are and link to docs if any.Si...
Hi Experts, I got a requirement to display a variable inside the Mutli-row variable set when an option is selected from a variable which is present outside the variable set. Below is my requirement: If the drop-down value "Medical" is selected from t...
Hi All, Can we check if the incoming mail is high importance? if it is the priority of the incident created needs to be critical, TIA.
Hi All - We recently upgraded to Vancouver, we are using agent workspace in previous versions.How can we configure Service Operations Workspace for incident and Service Catalog management. Thanks,
There is a difference between date time field. We have our system time zone on Europe/Paris, but the backend value of any date/time field is showing on UCT time zone, for which we are facing issue on integration as on the JSON payload it is taking UC...
As i am able to see incidents related to email while searching in global search in this attachment but for one of my another instance i am not able to see like this.So please provide any solution. Please go through the attachment.
Hi all, Does anyone know if we can remove the approval process from the Contract Workflow?
Hello Everyone, We have a requirement in the report. It will contains four columns: user name, RITM number, tracking number(variable). And the tracking status. However, whenever a user clicks on a tracking number, it must retrieve the tracking shipme...
I want to display total value of survey , means if there are values as very low, low ,high , very high, want a total countBelow is the script but not working correctly, Please help! var test = new GlideRecord('asmt_assessment_instance');test.addQuery...
Newbie here. I have several assignment groups that have the same staff assigned. Each of these are being added to on-call which leads me to recreating the same schedule for each group. How can I have multiple assignment groups point to a single on-ca...
I have created a flow to create 2 catalog tasks and any one of the state is closed complete then a new catalog task has to be created but it is skipping the step and the flow is ending Execution:
Hi Team, We are working on multiple parallel approvals on user and group level in Flow designer, but it is not working as expected.We can be able to display multiple groups in parallel but when we approved one user in particular group then another gr...
Hi,Is there a way to send a communication email to all end users allowed to create incidents on ServiceNow?Is there any way to achieve this@Maik Skoddow @Mark Roethof @Gaurav Shirsat @tltoulson @Ankur Bawiskar @Chuck Tomasi @Dr Atul G- LNG @swathisar...
Hello Everyone, We have used "post a message" slack action in the flow, which will send the message into slack channel. However we need to add hyperlink into message. I tried many different ways which I found on community, but nothing is working all ...
Use Case: We recently received a request to enable the audit for proc_rec_slip_item tableResolutionGo to Dictionary Entries table.Search for the table name.Set the Audit field to 'true' for empty column name and type as Collection. Result For mor...
