I have found cases where under the 'Impacted Services/CIs' related list it on Change populates non-service related CIs.We do have application services populating, but depending on the affected CI's added, it also pulls in CI's from:cmdb_ci_app_server...
Hello Everyone I am new to ServiceNow can anyone please share incident problem and Cange customization with me thank you I need Realtime Requirement, Thanks In Advance,Shashikant Patil.
Hi ExpertsGood day!I am new to ServiceNow. I got one requirement. In existing I have a transfer map data load on "u_swim" table through schedule imports daily at 8am.here my requirement is : I have to send a notification to "trai" team daily wheneve...
Hi all,I have created a flow in which trigger condition is - user record created or updated look up records - sys_id : record created/updated & user is activeUpdate user record - xyz field to true.So flow is working correc...
Hi All, We have below setup of variable mapping and then the value of these variables mapping done on RITM and Catalog task under below tables : item_option_new : RITM and Form Variable mapping (Original variable record) sc_item_option_mtom : This ...
Hi Team, We are trying to create a child RITMs for one of the requirement, however show workflow link is missing. I have created business rule to populate the related links show workflow and show context but its not working. Before business rule on i...
I have a requirement where a change request goes through 4 level of approvals , first from the ag approval , second from Configuration item AG approval third from the Change Request.AG approval and fourth one from Change Request Approval.AG approval...
I have a requirement where a change request goes through 4 level of approvals , first from the ag approval , second from Configuration item AG approval third from the Change Request.AG approval and fourth one from Change Request Approval.AG approval...
Hi All, All of a sudden im getting "Access to this content denied based on report_view field ACLs." in configure function field in the reports. I found few ACLs blocking and de activated it but still showing same error . Found one error in debugging....
I would like to see widgets similar to what is in place for incidents. would like to have one to show interactions assigned to their groups and one for those assigned to the individual.How I modify page? Please help
We want get data (insert/update records) from Event(sysevent) table to my custom table. Created BR on table is 'sysevent' and after insert/update BR. var oldRecord = new GlideRecord("sysevent"); oldRecord.addQuery('nameLIKElogin^ORnameLIKElogout'); ...
Hi experts,I have a specific requirement to establish a catalog item for requesting access to Microsoft Azure solely through an 'email invitation' method, without utilizing the 'Create user' action from the Microsoft Azure ID. I have successfully ach...
Hello,I have a requirement where I need to configure the "Number" field to change style when it's been updated and then change back to normal once the update has been seen by a user. I've configured a field style to make the "numbers" bold and to dis...
Hello, We have a catalog item where users can request help to set up AV equipment in a teaching room. We have added the "Additional assignee list" field to the catalog task that is part of the workflow (90% of the time these types of requests go to a...
Through some misadventure, earlier CMDB efforts have resulted in our original Business Service (cmdb_ci_service) table containing items that should be Application Services. The "Convert to Application Service" button is available, but in testing usin...
