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Resolved! Role - Locations Edit

Can someone provide some insight on what role I can use to grant a specific user the ability to edit individual locations without granting the admin role.Thanks,AJ

TStark by Kilo Sage
  • 1040 Views
  • 1 replies
  • 1 helpfuls

Create Custom Calendar

I need to create a custom calendar within ServiceNow that will show all Changes that are active or due to commence for next four weeks commencing on Monday of the current week.At present I can only see the ability to display a calenday showing the cu...

Gary Cobden by Tera Contributor
  • 956 Views
  • 2 replies
  • 0 helpfuls

Hide No longer required in approvers in change request

I need to hide no longer required records in approvers in change request, I have set a default filter for that, But if I manually remove the default filter criteria for No Longer Required from the list this looks to apply permanently and the filter n...

copy attachments from incident to knowledge

Hi, Created a knowledge article from an incident is resolved. (without plugin)https://docs.servicenow.com/bundle/washingtondc-it-service-management/page/product/incident-management/task/create-knowledge-incident.html But we also want to copy attachme...

Thej1 by Tera Expert
  • 1001 Views
  • 8 replies
  • 5 helpfuls

Resolved! Request-Related List not showing incident records

 Hello,I need some help with this weird interaction.Basically when i create a request on the incident form via "Create Request" button, it shows on the incident related list but it doesn't show on the Request related list. I think the configurations ...

incident.png Request.png
Francisco C by Tera Contributor
  • 1839 Views
  • 4 replies
  • 2 helpfuls