What is the Role required in order to import data into service now?
What is the Role required in order to import data into service now?
Forum Posts
How to increase the length of condition in workflow
Hi All, I am having a workflow , using a branch activity.Branch contains 4 conditions. I want the condition length of branch to be increased as I am having multiple conditions to get it filled inPlease let me know how can I increase the length of br...
Resolved! Display Value not working in Native UI
Hi All, Requirement: In a catalog item, there's a list collector field called 'Asset'. If we select an asset in the field and there is already a request existing with that asset, then we need to show an error message saying, 'XYZ asset is already req...
Approach to implement Retroactive Change in Emergency type of Change
May I know the approach to implement Retroactive Change in Emergency type of Change.I have a requirement to implement Retroactive Change with a choice field.If the choice field is selected as Retroactive, then the state allowed should be from New to ...
Edit Row of Multi-Row Variable Set triggering "On Change" catalog client script
I have a MRVS with 3 variables, one Select Box and two Single Line Text. The Select Box has 2multiple choices and also configured to include "None". Created a catalog client script (On Change) that will set the values of two Single Line Text fields b...
Resolved! Schedule 24x5 but it should start Sunday 12 AM and end Saturday 1: 30 PM
I want to custom the schedule Schedule 24x5 but it should start Sunday 12 AM and end Saturday 1: 30 PM
How do we track if an article was used to solve a specific INC ticket?
As we roll out the knowledge base, we're trying to see how many times an article was used for the resolution of INC tickets. Is there any way to track this?What are some other more interesting Knowledgebase trend stats that you guys are looking at ri...
Resolved! How do I change the date for an Upgrade
How do I change the scheduled upgrade date?I need to push the Washington DC upgrade date.
How to import bulk records in service mapping?
How to import bulk records in service mapping? is there any excel template needs to follow? and what all the fields required? and per the course I see that discovery starts when we click on view map, so should we need to configure discovery schedule ...
Resolved! Advance reference qualifier
ISSUE WITH ADVANCE REFERENCE QUALIFIER Created Advanced Reference Qualifier in Catalog Item (with variables 'group' and 'assigned')to fetch values of users only of selected group. But this is not workingNeeded help to solve this.
ui action
how to hide related list ui action based on current table conditions,like i have a button for another table,but that table is my related list,i want to hide that button based on the current table conditions
Calendar invite are not getting created directly on Google Calendar from ServiceNow
Hello All, I would like to know how can I directly create a calendar invite with "Yes" or "No" options instead of downloading and attaching the .ics files. I had tried the below steps and it generates the calendar invites with RSVP options but it h...
Trigger Email notification when approval is requested in RITM
I want trigger a email notification when approval is requested for RITM and the email should contain Requested for should be the requested for of the RITM Opened by should be the opened by of the RITM Priority, State and Short Description should be t...
Flow designer to find specific word in a cvs file coming from inbound mail
Greetings, I need a small help in finding solution for below A flow designer to perform below operations: 1. Read .cvs file from an inbound mail2. Find specific keyword from the file in a particular column say Data analysis3. Gather all the occurrenc...
how to send comments notification only for comments added through SP and SOW
Hi Experts, How to send additional comments notification only when the comments added through service portal and Service Operation Workspace not through the email replies or conversations. Thanks and Regards,Amala.
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