Resolved! Password field not visible in users form
On the User's form, 'Password' field is not visible.How should I set it visible?
Forum Posts
How to hide choice in field in list records.
Hi, I can hide "New" choice option from State field in incident list.I try this with client script and ui policy with script with g_form.removeOption('state', 1); gut it doesn't work. Somebody can help me with this?Is it possible? Thanks in advance.
Alternative for DOM Manipulation in client script
Hi All, I have used g_form.getControl() method in client script, as it's not a best practice. If there is any alternative for DOM manipulation, reply back on the post. It will be really helpful. Thank you!
Sync between AD and Servicenow Users?
People have configured ldap server to make users & groups sync in place b/w SN and AD.the sync is taking place for every 5 minutes? but an incident is raised saying that despite he is there in AD his account not found in SN users. when i went back ...
UI policy was not working properly
Hi Team,I have a requirement in the catalog variables 1.variable name : Operation ,Type: select Box , Values - New, Update, Remove2.User3.Place4.City5.Address6.Other details If Operation is selected has "New" then place, city and address needs to be...
Why Notification 'Collaboration Offline Group Message(s)' is fired?
Hi All,I received this email,but I don't know why I received.when the event 'collaboration.notify_offline_user.group' is fired?And how to solve this?Please help.
Allow local users (not in AD) to login when SSO is enabled
Hello. Configured SSO on my instance which is working. However, if we have "local user" (change the user's password and tried and is getting invalid username/password error) configured/added, how can we allow them to still login locally without going...
Resolved! Display multiple column values in Reference variable in Service Portal for multiple Catalog Items
Hi,In a reference type variable i need to showing only last three column and i need to hide the created on column (heighted part).for this i write a variable attribute- Please how to hide created on column.@Allen Andreas @Pradeep Sharma @Community ...
Users are not able to login to DEV via SSO. They are all using local login at this time
Hello All,Recently we cloned down our instances and from then Users are not able to login to DEV via SSO. They are all using local login at this time. Whenever they try to login through SSO, they see Successfully logout page.Any help would be appreci...
Which script in ServiceNow populate OOTB alert message if mandatory fields are not filled on a form
Hi,I am working on User registration form. If a user do not fills mandatory fields and click on Register, then it populates OOTB alert message "Error Some fields are incomplete: First name, Last name, Business email address, Business mobile phone" (T...
Active Problem Ticket gets closed when linked Incident is closed
Hi thereWe have an issue where Problem tickets are being closed when the linked Incident / Related record (example Change Requests) is closed. According to feedback I have received, this is out of the box default behavior in ServiceNOW. However I do ...
Compare two dates field lesser than or equal to
Hello,I have two datetime fields, one is a read only field which populates 90th day from today and the other is inputted from the end user. I need to check if the inputted value is less than or equal to the read only field in the workflow. I'm usinfg...
Need to show UI Action only on CSM Configurable WorkSpace but not on Agent WorkSpace
We need to show UI Action with name Close only on CSM Configurable WorkSpace but we do not want to show the button on Agent WorkSpace. How we can achieve it?
Action dropdown selections for Incidents of Customer Service Portal
would like to not allow customers to reopen Closed Incidents from the Customer Portalwhere can I go to remove 'reopen' selection from the action button for "Closed" Incidents?
Resolved! "Requested for" of the RITM to be the same as "Requested for" of the variable. How can I achieve?
Hi, I have written a BR that creates an RITM when Idea is Accepted.Here is the code,(function executeRule(current, previous /*null when async*/) { createRequest(); function createRequest() { var cart = new Cart(); //calling the cart API var item = ...