Hi everyone,I am looking for some best practice to introduce agility in our change management process. Need to understand how changes can be logged for:1. Software vendor initiated changes that we have no control on2. Partner / Supplier initiated cha...
Would you teach me how to solve the below question. To enforce the organization's change management policy, an emergency change should only be able to be created from P1 or P2 incidents. 1. Edit the Change Landing Page to disable the ability to raise...
Been stuck on this task (Task 15). Task is:"Add a new risk condition: "Insufficient lead time - Normal Change" so that if a lead time of 7 days is not met for Normal change requests, the Risk will automatically be set to High, and Impact should be le...
Hi All,I am having an attachment in record producer in scoped application. It should not allow more than 1 attachment on submit. Below is the code. But the rowcount is always showing as 0. Please help here function onSubmit() { var proof=g_form...
As per the Servicenow Configuration Having value in glide.ui.session_timeleft the property there will be prompt displayed for the users to extend their session. But no prompt is visible in native & portal view. Any idea why prompt is not visible ? H...
Hi All. I want to have a ui macro with a checkbox and text to it like "I acknowledge the above statement". This will be on a request form and the check box needs to be mandatory.So far im not able to get the check box and text on the same line and al...
I am required to Integrate Asana with ServiceNow, i am trying to configure the webhooks for Asana but still haven't reached there yet.Any documentation, links, or guidance will be helpful. Thanks !!
how jira to servicenow inbound integration is done using webhook
Hi All, I have written a workflow script and it doesn't seem to work as per the design. Requirement : On a catalog request there are several checkboxes which the user chooses and rehire is one of the option. So when the user selects rehire on the ca...
Hello, ive a service catalog page and some items to order, once user user click on the submit, it shows the error as given in the question. i check the console the following error shows up.[SCRIPT:EXEC] Error while running Client Script "total amount...
Hello All, I can't find the System Diagnostics page in our developer, Test and Production instances.Our instances are in Utah and Washington.Generally, if we navigate to System Diagnostics it will show like in the below screenshot.but in our instance...
Hi, I have a requirement, created a scheduled jobs to trigger an event and that's sends a notification to the manger it is working fine but now i need to add a logic that the notification need to send to requestor's manager if requestor manager is ac...
Hi, I accidentally clicked create new problem ticket and the problem ticket form got opened and I came back without doing anything . Will the problem ticket is created or not?please can someone help me with this
How Can I Update Dev Instance to re-add color and banner indicating it is Dev instance . It is next experience instance. Provide the proper solution for it Thank You!Hitesh Ramba
1.I want more details about service now Suit certification , What is the use of it and would like to know about importance of it.2. The difference between Suit certification , micro certification and main certification of service now. Please explain ...
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