Report for on hold reason of closed state incident,Problem,change and service request
Hello All,Can anyone please help on this how to get on hold reason for closed state of incident,Problem,change and Service request.
Forum Posts
WF to Flow designer
I need to convert workflow to flow designer can someone guide me till here after that i can take it .
Managing Non-IT Assets and Inventory
Hello all We are planning to use ServiceNow for managing all i) assets (from chairs to buildings) - from procurement till retirementii) inventory - include the entire item master database from our ERP and handle the procurement process I am thinking ...
Change requests related list
Hello Community, I want to add change requests related list to release record form, How can I do this ? Thanks in advance!!
Resolved! Enterprise Portfolio Types
Most of the DPM resources talk about service portfolios, but if you install the Enterprise Portfolio plug-in you can also create Business Application and Application Service portfolios.Ideally, of course, you wouldn't have to do this and could just s...
Copy url functionality not working
Please let me know the answer !!!! .... Question*************When we use copy url option and getting a msg ''copied to clipboard"By copying the url from form context menu, the expectation is that by clicking on the link, it will direct to the record ...
Latest version of user data not comming into SN from Data Source.
Hello Every one, I have critical a scenario in my organization. Where we are pulling users data from one of the organization into our Servicenow table through data source.We write query to pull user data form various columns in table "A". But I wan...
Decimal type fields after saving the form, the point gets removed
I have noticed that all the Decimal type field on my instance is not working properly.Example, if I set the field value as 3.99, after saving the form the value automatically changes to 399. Can someone please help what can go wrong.
Is anyone using the Wiz Integration for Security Operations 1.0.2?
We're trying to get the Wiz Integration for Security Operations version 1.0.2 plugin up and running, but I'm getting a setAbortAction cross-scope access error when I try to hit submit on the Wiz Record Producer:If I try to skip this step and run the ...
Hi All
HI All, It is possible to clone one Private Instance to another Private instance,, Please give Brief Example Thanks
Error Message onSubmit
Hi mates,I am getting the error below when clicking on submit from the catalog items native UI. Even though I made my script inactive, the error is still showing. Please help me.Is there anything else you need assistance with?
Question on script include calling to on submit client script
I have a table in back end , in catalog item in iteam level from country and to county variable are there same way MRVS contain from_country and to_country.based on the this 4 variables i need to auto populate the risk rating in MRVS contain 4 recor...
Resolved! How to translate related list in Service Operation Workspace
Hi, I'm trying to translate some labels in french in Service Operation Workspace.For exemple, In the Alert record (em_alert), I need to translate the 'Summary' field below : Another exemple, in the Incident record, I need to translate the related lis...
How can I grant a manager the ability to view a inactive user profile
I have designed a form that allows manager to re-assign task once a user leaves the company.My problem is one the account is no longer Active the manager cannot see them. I can because I'm an admin.What role can I grant to allow read access to user p...
Sending JSON object via outbound REST message
I have to send incident details in the below JSON format to third party tool . I have written the REST message and business rule on incident table to invoke the REST message. Could anyone please help me with the business rule script to send below JSO...
