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Saving a form without providing mandatory fields

I have a field - "technical owner" on a form and whenever  the technical owner clicks on save button , system should save the data and not check for the mandatory fields even when they are not entered. 

gayatri38 by Giga Guru
  • 1243 Views
  • 1 replies
  • 0 helpfuls

g_scratchpad in catalog client script

Hello All, I was going through onSubmit catalog client script code written by a developer. I found that "g_scratchpad" is used in the script. I want to know what is the use case of "g_scratchpad" in catalog script. If anyone have any idea please reve...

Sourin1 by Tera Contributor
  • 5827 Views
  • 8 replies
  • 1 helpfuls

Resolved! Change Management and Dynamic CI Groups

after creating a Change Request and selecting a Dynamic CI as the configurtion item, and hitting save, should the Affected CI tab at the bottom of the change request "unpack" all of the CIs associated with the dynamic group have it listed individuall...

craigrowlson by Tera Contributor
  • 3062 Views
  • 4 replies
  • 1 helpfuls

Problem GlideModal for onAssess , onFix and other

Hi Everyone, I was tracing the UI Script "ProblemModalUIHelpers" specifically on the on "ProblemModalUIHelpers.onAssess" function somehow it is calling this function "ob.openModal('assess_dialog_form_view', getMessage('Assess'), 850, formValues);" in...

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Tadz by Kilo Sage
  • 5773 Views
  • 10 replies
  • 9 helpfuls

Resource exchange request fails

Steps to reproduce:1. access to instanceA.service-now.com to one sys_certificate.2. Click on Validate Stores/Certificates3. result is Valid pkcs12_key_store4. Export record as xml then import on instance b.5. go to record on instance b.6. Click on Va...

Schedule a Meeting Using Catalog Item variables

Hi Everyone ,I am trying to schedule / block a time in users calendar which they have submitted via catalog Item.The challenge here is we need to make start and end time in the following format DTSTART:20220304T055406Z & DTEND:20220304T062406Z in the...

Vignesh8 by Tera Contributor
  • 1448 Views
  • 3 replies
  • 0 helpfuls

How to remove HTML Tags

Hi Team, I need to copy the html field to another table with string field. It copies but with HTML tags and I have around 20k records . Please help how can I remove the HTML tags. Thanks.  Thanks,Karan

KARAN24 by Tera Contributor
  • 4541 Views
  • 4 replies
  • 2 helpfuls

Resolved! Subject line for an approval email

I have a request that requires approval.  There is an email that is created upon submission of the request.  In the subject line of the email the short description and the user who the request is for should be displayed.  This is what I have in the s...

Christian22A by Tera Contributor
  • 4070 Views
  • 5 replies
  • 1 helpfuls

Question and Answer (Marked Answers) Solution in SNOW

Hello, I am curious if ServiceNow offers a Question and Answer feature similar to what is available in this SNOW Community site? I did a search in the community, but all that comes up are answers about this Community Site. I desperately want a soluti...

bartonj32 by Tera Contributor
  • 3464 Views
  • 4 replies
  • 1 helpfuls