As i am able to see incidents related to email while searching in global search in this attachment but for one of my another instance i am not able to see like this.So please provide any solution. Please go through the attachment.
Hi all, Does anyone know if we can remove the approval process from the Contract Workflow?
Hello Everyone, We have a requirement in the report. It will contains four columns: user name, RITM number, tracking number(variable). And the tracking status. However, whenever a user clicks on a tracking number, it must retrieve the tracking shipme...
I want to display total value of survey , means if there are values as very low, low ,high , very high, want a total countBelow is the script but not working correctly, Please help! var test = new GlideRecord('asmt_assessment_instance');test.addQuery...
Newbie here. I have several assignment groups that have the same staff assigned. Each of these are being added to on-call which leads me to recreating the same schedule for each group. How can I have multiple assignment groups point to a single on-ca...
I have created a flow to create 2 catalog tasks and any one of the state is closed complete then a new catalog task has to be created but it is skipping the step and the flow is ending Execution:
Hi Team, We are working on multiple parallel approvals on user and group level in Flow designer, but it is not working as expected.We can be able to display multiple groups in parallel but when we approved one user in particular group then another gr...
Hi,Is there a way to send a communication email to all end users allowed to create incidents on ServiceNow?Is there any way to achieve this@Maik Skoddow @Mark Roethof @Gaurav Shirsat @tltoulson @Ankur Bawiskar @Chuck Tomasi @Dr Atul G- LNG @swathisar...
Hello Everyone, We have used "post a message" slack action in the flow, which will send the message into slack channel. However we need to add hyperlink into message. I tried many different ways which I found on community, but nothing is working all ...
Use Case: We recently received a request to enable the audit for proc_rec_slip_item tableResolutionGo to Dictionary Entries table.Search for the table name.Set the Audit field to 'true' for empty column name and type as Collection. Result For mor...
Hi , Phone number validation on form it should contains only numbers with - and + How can I achieve this one from regex? Thanks
Hello all,I would need the approvers to read the data and have added approver_user to read acl, when they see in the list the data is vsisible but when they see the related tab in change form the data is not visible.Please help. Thanks & Regards,Kav...
To achieve this We have to write condition in MajorIncidentTriggerRule script include which is extended by MajorIncidentTriggerRuleSNC OOB. Can anyone please let me know that how to give the condition for if not P1 and P2 return False ?
Hi all,My CAB meeting is on Wednesday. I want to add a filter to add all change requests moved to Assess before Monday night. Is it possible to put this filter? If so, what is the field I should use? Thank you.
getting below error in the incident form i have written on change client script, script is working fine but getting below error in the incident form the script is related to converting the phone number after user entered it will automatically convert...
