Hi people, I'm currently looking into integrations and want to explore Scripted REST API. Did anyone have input on this Also I want to explore the Attachment API 'Did anyone have any documents and real time work item to work on PDI? . If so kindly sh...
We have a catalog item that can be requested for any user but only a subset of users (user criteria = Group A) can fill out/submit. When a member of Group A fills out the form they want to enter a user into the Requested For variable a user who is no...
Hello, I am trying to validate the following task in learning section Lists and filters: Personalise list and remove the "Opened" and "Updated by" columns. I did this and the columns don't show anymore in my list. However it doesn't get validated. ...
Hi All , I have a requirement , where the person who is an assigned to or requested by for Normal change request , the person should not be able to approve its own normal change in any level of approval process and it should show as not required for ...
Could anyone please tell me what the best ways to add IT Assets into ServiceNow from other systems.@Community Alums @Sohail Khilji @Sandeep Rajput @James Chun @Dr Atul G- LNG @Abhishek_Thakur @Community Alums @Ankur Bawiskar @SAI VENKATESH @Anurag Tr...
On my SC Category Page, its shows categories on the left side and popular item tiles in the centre.I would like more control over what is shown here, is there a way to do any of the following:1. Configure popular items to show popular items over last...
Hey all,Is it possible to have a conditional field based on a list collector on a catalog item? I can't seem to get mine working, starting to wonder if its the way a list collector worksI need a multi line text field to show if the list collector inc...
I need to export a record from sys_attachment table from prod. And import it in dev(because I need the same sys id). But using export xml and import xml its not working. When you click on a record in sys_attachment table , that record will be downloa...
I have created a custom reference field xyz and have written a on change client script to populate the xyz field value as per the existing reference field caller on the incident form.Value of xyz field is getting populated properly as per caller fiel...
I've read through many of the existing threads, but they don't seem to solve this issue completely. Here are the primary requirements: Change requester cannot be an approver at any stage in the workflowApproval record needs to remain for audit trail ...
Hi All, How to retrieve a value from HTML Table. I need to get the User Name. Regards,Siva
We are unable to configure MID server for our SNOW instance Version:Helsinki .patch7 updated.we get the error as followsEncountered error: [null] while starting up the service. Retry...05/16/17 22:36:22 (688) StartupSequencer SEVERE *** ERROR *** U...
I am attempting to configure the Global Search to return records from any table in the CMDB. I created a text index on the Collection field of the cmdb_ci table. The Text Index checkbox is checked, I hit the "Generate Text Index" related link, and go...
Hello All, I want users with Knowledge role can Edit, Publish, Update and Retire KCS Articles regardless of Ownership Group selected on KCS Article. Do I need to create new ACL's and make changes to UI actions?Please help me to achieve this. Thanks @...
We have some Configuration Items- software, which can not searched via Global Text Search located on right top of application. We can get returns for most CI Search via SN Global Search using CI ID, but we had an issue for some software CI, which hav...