Hello All, I am using workflow only in my change request and our requirement is to revert back the change to New from schedule state, I am using Revert to New button but it is using change model, is there any other way or any solution for that so i c...
Need to send the catalog item description from sctask table,that is being sent as below but we need to send without HTML tags i.e plain text "cat_item.description": "<p>Review has been configured.</p>", Need to send above as "cat_item.description":...
Description: We have OOB workflow "On-Call: Assign by Acknowledgement ", it is not working as expected.We have on call schedule (On-call schedule - First Shift UKEGLBQLKASG) and three people are part of the schedule. As per the On call schedule, firs...
I'm automating order guide item. There are 3 steps in this particular order guide item- Describe Needs, Choose Options, Summary.1.Opened an order guide - Checked on the preferred option and2.Navigated within order guide - to 'Choose options' step3.In...
I have created a new Cab date (reference field) on change form and reference to "Cab_meeting " table. In Cab meeting table "meeting start time" field made as display true for displaying meeting start dates in reference field and it is showing all the...
Hello everyone, I'm eager to deepen my understanding and practice of ServiceNow development components like Client Script, Business Rules, Script Includes, and UI Actions. Could you please share use cases (of all levels) or examples where you've effe...
Hi Everyone I'm Trying to convert string to lowercase in workflow but it is not happening. below is the snippet of script and error message , please help me with the solution Thankyou,Pranitha
In ServiceNow, to map and store data from a CSV file into a Multi Row Variable Set field in form.If user upload the csv file in upload field the automatically data of CSV will automatically set in multi row variable set in form.
Hello Experts, Few of our catalog items had workflows defined to trigger approvals and task creation. We had to uplift the catalog items to trigger the approvals and task creation using Flow, instead of the associated Workflow. Everything works well ...
We are struggling with how to represent our MS SQL DB's and DB Instances in the CMDB. We are further confused by the placement of cmdb_ci_db_mssql_database in the cmdb_ci_db_instance hierarchy rather than cmdb_ci_database. We are not using an aut...
Hi all,what is trigger rule for "P1 incident lasting more than 30 mins".Basically if priority 1 incident is created you it should wait till 30 mins then after 30 min it should be proposed as major incident candidate. OR if a incident is created a wee...
Hi developers, here is my example of how to request several catalog items from Inbound Email Action using CartJS API. In my case, I receive an email determining following action e.g. deletion of a user. I need to check him for each system if he has a...
Hello Friends, I have been tasked to explore the WIZ.IO and ServiceNow integration. Very minimal to no references/documents are available over internet/WIZ/ServiceNow docs. Has anyone implemented this? Any references/use cases would be of really grea...
Hi Experts ,If a users submits a form with a particular value in feild like "Australia Client" or "US client" and submits the form, ScTask is created, then the task is continuously monitored by a particular user for example "Abel" then all the fi...
Hi All i am trying to create a walkup appointment from the walkup online portal but facing a issue with the appointment creation. While clicking on Schedule Appointment i'm getting an error. "Something went wrong and your request could not be submitt...
