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Blackout Schedule in Change

Hi Team, I was working on blackout schedules and was wondering if any one knows what the source "Change request" means in the below window. I assume we need CI for using black out schedules (correct me if wrong).We don't use CIs in our environment, s...

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JohnnySnow by Kilo Sage
  • 1425 Views
  • 10 replies
  • 1 helpfuls

Resolved! Error: java.net.UnknownHostException:

I am using REST API in postman, its working fine there. when i am trying to test the inputs throught the service-now its throwing the following error  "error": "Request not sent to uri= https://shore.adapter.prod.us.walmart.net/state-machines/104349/...

Raffi by Mega Expert
  • 10934 Views
  • 8 replies
  • 9 helpfuls

Resolved! customer Survey satisfaction

Hello! Can anyone know where to change the button label in the Satisfaction Survey in ServiceNow please ? 

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ahmed-24 by Tera Contributor
  • 883 Views
  • 11 replies
  • 4 helpfuls

Resolved! Task communication management license

We are using ITSM professional License , do we need to purchase separate license for Task communication management module?This module is not available out-of-the-box (OOB) in the ServiceNow PDI.  It requires activation of a plugin to become accessibl...

pruthvi01pa by Tera Contributor
  • 334 Views
  • 1 replies
  • 1 helpfuls

Resolved! Microsoft sharepoint integration with servicenow

Hello Team, Any lead for Microsoft sharepoint integration with servicenow. Need detail steps. Goal is to upload daily extract of reports to particular share point. Kindly help with detail steps of integration

Resolved! Variable sets not displaying on RITM

HiI have 2 variable sets defined on a catalog. On submission, in the service portal the details from both the variable set is displayed, which to me tells me that the data is getting transferred.However, in the default view in the native UI, only the...

Sooriya3 by Giga Guru
  • 791 Views
  • 7 replies
  • 1 helpfuls

Field Type - Select multiple values

When someone is filling in a Catalog Item I want them to have the ability to select multiple options, however the current setup using "Select Box" only allows you to select one of the values.  Please can you tell me how this can be achieved? 

kevwatson by Giga Contributor
  • 52124 Views
  • 45 replies
  • 76 helpfuls