who can i ask for access to amend the walkup experience application ?
i plan to add a field to lookup user asset in the interaction form how can i ask to remove the restriction ?
Forum Posts
Resolved! Global search not displaying short description in Global Search Results
Hello Everyone,We have upgraded to Vancouver recently. Post upgrade we started noticing that global search results are not displaying incident short descriptionin as title.Did anyone experienced this and any suggested fix?
Need to close child taks
I have a requirement :For a particular catalog item (for example: laptop), if the RITM state is closed skipped then I have to set the stage ofthat RITM as cancelled and need to close all the relevant tasks (for exampl: X,Y and Z). In some cases some ...
Resolved! Transform map onBefore event versus Run Script
Hi friends,I am writing transform map script onBefore() : (function runTransformScript(source, map, log, target) { if(target.u_request_frequency!=''){ ignore = true; }})(source, map, log, target); Now, the doubt is :Shall I write this s...
Resolved! Hide content in filed based on role or group
Hi team , I need to hide field text based on role or group ,For example : incident form have description filed, so based on role I will set encrypt or decrypt Can any one provide me solution for this how to achieve
Write Access for Model and Model category fields on Alm Asset table
Hi, We need to grant the write access for Model and Model category fields on Alm Asset table for single user. There is an existing filed ACL's with nobody role. We know, this is not a best practice in ServiceNow but need to meet the new requirements ...
Update a existing records KB articles font size
Hi @Ankur Bawiskar In Knowledge articles i have field with type html need to update the font size for all existing articles For newly created articled i have updated a default value in dictionary entry but it is not working for existing articlesCo...
Skip approval when both users has the same manager
HiI have the flow with approval step which look for manager of every user from 'Requested for' variable. 'Requested for' is a List collector variable type.So when I submit the request then approval goes to manager of user A and to manager of user B, ...
How to add record in expedite table's field automatically
Hi All, please help me to resolved below requirement...I have created custom table in witch I have created one expedite table in that table there is one field called Serial number and that is read only and there is some more fields like Number exp no...
Resolved! How to open the List of Dashboards in serviecnow
Hi,How to open the List of Dashboards in servicenow ?
Convert date/time in String field to Date/time field data
I have data in expiration date field in string format, i have to convert it to date and time to update it to Expiry date field.same goes with below screenshot also
Resolved! Extracting email address from error string
Hello Everyone,I need help in extracting email addresses from error string. The error string will look like this. 450 4.1.2 <eample@example.com>: Recipient address rejected: domain not found I tried different RegEx but no luck. Any help is appreciate...
How to prevent concurrent flow run triggered by REST API - Asynchronous call?
Hello Dear Service Now experts, Perhaps, someone could give a hint on how to overcome the following difficulty. I have a workflow that is triggered by REST API call. The purpose of a workflow is to create an incident record for AZURE Service Health a...
Media upload showing for html field and normal text field
Hi AllWe have an HTML field and a Normal plain text field but even if we hide the HTML field and while initiating a ui action from the same form for a faction of seconds its shows media uploading for normal text field why so any solution here to rest...
Resolved! Need report on users adding themselves in and out of on call via their group record
We have a field on the sys_user_grmember table called on call where users can add them in and out of "on call". This was the method we used to use for scheduling on call prior to the new options and we still have some teams that use it. We have a r...
