I want to send an invite automatically to attendees 2 days before CAB meeting starts
Hi Team, I want to trigger CAB meeting invite to all attendees before 2 days CAB meeting starts. Can someone help me on this? Thanks,Ganesh
Forum Posts
MRVS amount variable to show in red when negative
Hello, does anyone know of a way to display the amount variable in a MRVS in red when a negative number is entered? Ex:Amount variable (100) - stays blackAmount variable (-100) - red color Thanks!
reference based on variable selection
Hello,i have a catalogue which needs data based on variable selection. The data is present in a table and the relationship is required based on data that is present in the table.can you please help me doing this , attaching screenshot for reference. ...
Resolved! catalog task (sc_task) slas
We have created SLAs on RITM and generating sc tasks once the RITM is approved.But the customer wants to track the SLAs for sc tasks.For that they proposed to generate additional RITMs in place of SC tasks once first RITM is approved.Is this the acce...
Trigger Approval email to Group members
I have a requirement to trigger email notification to group members. But i dont want to add the group name directly on the notification because i will be using same notification content for other approvals as well.Is there any way i can achieve this ...
How to hide approval comments
Hi,I would like to hide the comments where delegate is approver for that ticket but still it is showing the original approver name in approval history. Please help on this
Which auto-closure rules are ootb for service catalog?
I see this article here: https://docs.servicenow.com/bundle/vancouver-servicenow-platform/page/product/service-catalog-management/reference/state-closure-request.html But I don't think this is in place for us. We have a new instance and I am building...
To restrict only change manager to select New button in the related list control
Hi All I have a requirement where i need to restrict only change manager to select the new button in the list control and it should be disable for all others.Its on the change task related list
Resolved! Open and close incident from Inbound Email Action
Hi there, I'm looking to open and close an Incident from an inbound email action, tried this with a business rule, but cannot get the incident to close and wondered what I'm missing: Is this the best way to achieve this?Many thank,Alex
how do create Featured Snippet in Service Portal
Hello Community! I'd like create a Featured Snippet in my Service Portal, can you help me? Thanks!
can we concatenate and auto populate the values to MRVS
im trying to auto populate the values based on the catalog item variable to MRVS, auto populate is working fine, can we concatenate the vales and pass to the MRVS.Eg: if i have two same applications and diff corresponding roles, i have to pass one ap...
Resolved! Related incidents in problem
Hello community! This is button was add customize, but I don't managed to find, can you help me? Click in add, after show a pop up and show button add all. In configurations of the button add I don't managed to find the incident_add_records.
Reports for Dashboard
(i) how can i extract list of all reports that linked to all Dashboards, created by our users/Admin?(ii) I extracted execution time for dashboards, however only able to get latest timestamp ran from last 4 months, the remaining were blank. What does ...
How to NOT move email attachments to target record?
Inbound email, when processed, will move the attachments to target record. I have a requirement for which I don't want system to move the attachment to target record i.e. once new email is processed and target record is generated, it should not move ...
In portal once i click on the incident it is not opening which means incident is not opened
Hi,In portal once I click on the incident it is not opening which means incident is not opened. In the below screenshot if i click on "My Open Incidents" If i click any incident it is not opening. Nothing is coming up if i click on any incident. T...
