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How to add checkbox to the related list for incidents under an interaction

John Vo1
Tera Guru

How do I add a check box to the related list for incidents under an interaction in Agent Workspace?  I need technicians to be able to delete all incidents that don't belong this IMS

JohnVo1_0-1702587388190.png

 

1 ACCEPTED SOLUTION

John Vo1
Tera Guru

JohnVo1_0-1702589307816.png

check this box under advance view and check box will appear

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1 REPLY 1

John Vo1
Tera Guru

JohnVo1_0-1702589307816.png

check this box under advance view and check box will appear