We are running a GlideQuery .wherein we are checking a variable which has concatenation.if the 'concat' value matches the correlation in the table it would update the found record else insert a new record. /*******************************************...
Auto populate user details through script include and glide ajax
Hey guys,I need help with a certain requirement.The requirement is as follows:1. I have to create a catalog item with an attachment variable where the user can upload a CSV file (containing user records)2. After uploading the file, I need to process ...
Hi Team, Please help me on the below requirement.I want to hide submit button for the specific catalog
I need to manage who can do what on the change tasks related list of a change. What I'm seeing is that a user was able to create a group filter that has global impact. This is causing problems for everyone else. How do I restrict access to the abi...
Hi Team, Please help me on the below requirement.In change task how can we validate the dates based on the change request.task start => Actual starttask stop=< Actual stop
Hi All, We have an issue with service portal. I incident form on urgency field we have added an VIP option. And it should not visible to the end user. But in our case we end user can also see the option VIP. it is showing an error on browser as "The...
Adding search bar to the header menu on the service portal.
When I was setting up the appointment configuration for each walk-up location I knew there should be a unique record producer for each walk-up location.*Why can't we use a single record producer for every walk-up location?*Is there any specific reaso...
I have a need to create a Wait Condition in a workflow that would trigger an Activity on a date. Business case, we have a user out of the country and will be returning on the 15th of July. On the 15th of July a returning activity would be generated.
Hi Team,When incident created need to trigger a call to incident assignment group automatically.I am trying to trigger from workflow I am able to do that single mobile number but how to trigger automatically assignment users.Thanks,suresh.
I am trying to pull a report from ServiceNow. I need all the changes occurred on a specific CI. I have more than 500 CI and every CI should have few change number associated. How can I extract them all? Please suggest.
Hi Everyone, I have Created reference field called Parent Interaction(reference table: Interaction) on Incident form. here my question is how to get the associated Interaction Number on this field? Could you please help me on this. Thanks,Rajesh Band...
Four columns instead of two can be seen in the "Order For" fieldAs should be: two columns: name family name & email address are under Order For fieldso how to achieve this in request form for particular catalog item
on my requirement i created one field name 'cost center' and it should display in requested item list view. Here the cost center value is empty like this below image.But this value should get from request form front end likeHere I need to display thi...
