Glide Date Time -Catalog client script
Is it valid to use GlideDateTime object and GlideDate for date field in catalog client script. I mean on client side? Thanks,Ruby
Forum Posts
Need to apply user criteria to Change model
Hi Team,Reqirement is to show 'normal' change model only for users who are part of division - normal.Here division is a custom field (reference) on 'cmn_department' table.So if user is part of department abc and if that department has division as 'no...
Resolved! Report - Change Request and Change Task
Need to create a report, where I can see the Main Line as Change Request and then the Sub lines as the Change Task related to that CHG with some details. for example: CHG1134 | [Details]CTASK 1 [Details]CTASK 2CTASK 3CHG2365CTASK 1CTASK 2CTASK 3
Resolved! How does sys_auto_flush works ?
Hello Community,I'm trying to make a purge on some tables, i thought using the sys_auto_flush was a good idea, but i don't understand how it works.I tried to create this entry (for testing) :I want to delete all records on the table u_savxdsl that ha...
Update set Taking longer time to commit
Hello community! Hope everyone is doing great.My query is when I am capturing updates related to choice value ie "Choice list" in update set. when I move the same update to QA it is taking more than usual time to commit successfully i.e. 20-22 mins....
Resolved! Redirection on Portal
Dear Experts,My requirement is if the user has MX_PORTAL role then he should be redirected to "sp_blau" and if not then "sp"So I did changes in the SP Entry page scriptRedirection is working fine, but when the user manually changes the URL to https:/...
How to change the Chat Icon Place in Service Portal Page
Hai All, I have an Question That on the page of Service Portal Can We change the Place of the Chat icon. How Can we Replace it Please Help me On this I am new to this . Virtual Agent
Attachment Dialog is Displaying "Encrypt with Module" Dropdown
Hi all, We just had a user report this to us. The attachment dialog is displaying a "Encrypt with Module" dropdown that we do not want to expose to the end user. I cannot figure out where to go to hide this element. Thanks in advance.
Searching Within A Specific Knowledge Base
I am wondering if there is a way to set up Knowledge to allow a user to search for an article within a specific Base. When a user accesses our knowledge portal they are only able to search through all articles all at once and then have to filter afte...
LDAP Integration to Add/ Remove users from LDAP Group
We are trying to research LDAP Integration with ServiceNow ( not to import data from LDAP )This is for Adding or Removing users using workflow activities & Mid server script files , just like we do for AD automation for adding/ removing users to AD g...
On- Call Twilio Notify
Hi Team, I am working on On-call Twilio module. In this i have to identify when primary user is not picking up the phone then it gets transferred to auto answering machine/voice mailbox. thus i had configured (is_human field in notify_call table). th...
New schedule creation is not capturing in update set??
Hi,I have created new holidays schedules, but it is not showing in my update set that i selected before creation.Can anyone know about this?ThanksGaurav Jindal
Resolved! Remove option from Lookup selectbox based on other field
Hi, iam trying to populate lookup select box values based on other field but when i keep javascript function in refrence qualifier function , it is returning all the values but in the logs i can see number of records as 4 only. Does calling script i...
Knowledge base field is not showing in field mapping under Template
HI Team,I am creating template for kb_knowledge table in Templates table (sys_template). I am not able to see "Knowledge base" field in field list. "Knowledge base" is field available in table, so it should be available in list of fields.
how to get values from multi row variable set in script include
I have requirement to get the data from from MRVS which is having more than 1 row in script include and passing it to Client script. But i am facing problem here not bale to fetch the data.
