Resolved! How do I automatically pop up a survey when I resolve an incident?
Hello. Please help me.I want a survey to pop up automatically when I resolve an incident.Is there a good way?
Forum Posts
Display only one filed value in reference field
Hi, I have a requirement like i have a two fields name as X and Y both are referring to the user table.When i click on the Field X reference it will show only Names in the reference window on the user table.When i click on the Field Y refence it will...
Resolved! Catalog item requested for variable attribute is not matching
Hi Team , I have modified catalog item variable 'Requested for' variable attribute which refers to sys_user table, I could see proper result from SP portal but when i check it from native Ui Using try it is showing extra attributes? what is the cause...
How do i auto populate a singleLine Text based on chosen Reference Field?
I am working with a form, where the user is supposed to choose from a reference field. Based on the choice, I want a string to show up with details about billing adress (which is data that can be derived from that same reference field). Is that possi...
Resolved! How to send inputs from UI action to a flow designer?
Scenario: I need to pass input values from a ui action to a flow designer and based on those input values i need to continue my flow in the flow designer. Any guidance is appreciated. Thanks and Regards, Vasu
Resolved! How to run a script in IF Box of the Workflow
Basically I have a workflow where a first task is created. Then an IF block is created, and this IF validates a task field called "u_action". If the value of the field is "u_parameter", it creates a new task called "Parameter", if it is "u_normal", i...
Resolved! Show/Hide Field
Is it possible to create a checkbox to show/hide a field on a form? For example, once the checkbox has been selected the field disappears but when unselected it is visible.
Resolved! Agent Workspace Redirect URL Using UI Action not working
Hi All, I am unable to open URL using UI Action for Agent workspace. I tried below options already, but didn't help. 1. action.setRedirectURL('http://www.mysite.com/mypage.htm'); 2. window.open('http://www.mysite.com/mypage.htm'); 3. g_navigatio...
@-mentions in my sidebar are missing
If we mention someone in an incident or task it wont show up in their notifications sidebar. Are we missing some basic settings? RegardsMatthias
Create report with table 'sys_audit' and display meaningful value instead of ID
Hi Experts, Created an report with table 'sys_audit' but how to show the actual value?e.g. Table name = cmdb_ci_computerDocument Key display as CI name, Old/New value as people name instead.
"Save" button is not available on a Report.
Hi, I have created a report and shared with Everyone. A user is trying to access the Report , have added some filter conditions but unable to save the Report. I am able to see the "Save" button as admin but the User is not.I have impersonated to two...
How to download field from Mid Server to the attachments table
Hi All, We have a requirement where we are generating SSL certificates using powershell. After the certificate is generated it is stored on the MID server. This is usually in the .pem/ .cer/.p7b/.pfx format.Is there a way to get this file from the MI...
Resolved! Order confirmation pop up in two step checkout process for order guide.
Hi Team, The order confirmation pop up in the two step checkout process is having the 'requested for' field which references the sys_user table and it shows the name of the user two times. If I do the checkout for the catalogue item, the same pop up ...
Resolved! How to get data of attachments in flow design?
I have a catalog item where end user attach a txt file with some data on it.How can i get access of attachment data's in flow design?
Resolved! How to remove Seconds from Date/time fields?
We have a date/time fields on change form now we dont want to display seconds in it? so any idea how it can be done?
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