Hi All,I am new in coding. I want to add interaction records in service portal. If I created interaction for user X then I want to show only those interactions in User X self service portal inside My Open Incident widget.please guide me.
Hi, I am trying to sent an email when an event is trigerred and it is working fine but user is not able to receieve any of them.So I checked in emails section and it was in the sent-ready mode not in sent. Then I checked my Email properties module an...
Hi All, we currently have the servicenow-bigpanda integration version 2.5. i am working on upgrading it to version 2.8. I have followed the instructions in the document below and configured it,the connection is working fine and the alert is creating ...
ServiceNow Community?ServiceNow Developer site?ServiceNow HI support?ServiceNow store?
Could someone please explain why the URL export functionality doesn't seem to work with JSON format using the provided examples? Link 1 : https://<serviceNow-instance-name>/u_sn_sm_finance_request_list.do?XLSX&sysparm_query=company.u_delivery_center%...
I have written this script include to filter the values from a table based on other field values selection:var KPMG_nTAAPDetails = Class.create();KPMG_nTAAPDetails.prototype = Object.extendsObject(AbstractAjaxProcessor, { retrieveDetails: function...
Hi Team, We have a due date on RITM ticket, there is Hours variable with integer type contains dynamic values. based on Hours variable value, we need to add hrs to current date and time then populate in due date. for eg: Due date = Hrs + current dat...
Hi All,I need help to populate service offering when the application associated to that service offering is selected.I have created a record producer on the portal, where 2 fields are created.1)service offering 2)applicationwhen application is select...
Hi Community, We need to update the Kenna priority value to "10" for all the CIs in cmdb_ci table. Could you please suggest any fix script using which we can achieve this? Thanks and regards,Nikhil
Hi experts,We have a requirement to apply reference qualifier for a reference field based on for form view. We have 2 views for location table say A & B. The reference qualifier specified on the Dictionary entry should be applicable only for view A a...
Event fired but notification not sent in ServiceNow, please help me resolve.Created an event in event registry, and called in scheduled job, event is successfully triggered but notification not sent.Event Registry:Notification:Event triggered success...
Hi Team,I am working on SSCM integration connector I am able to fetch data but in import set i am fetching too much error which is related to payload. How can I resolve it.please help me
Hi all,I want to do these two things when onHold Checkbox is checked on sc_task form:1) Make Additional comments as visible and mandatory2) Shows the "Additional Comments" as long as the checkbox "on Hold" is checked, (non mandatory after first chang...
Hi team, I have a catalog item, where user will attach an excel attachement. this excel file will have the details/columns such as first name, last name, date of joining, city, country.Now once the user attaches the attachment and the catalog item is...
Hi All, We have Description field o the incident form and its type is String.We have another field HTML Description and its type is HTML, where we are copying the Description into HTML Description field using one UI ACTION.The issue is when we copy t...
