We have a specific need to populate the values from the catalog item variables by leveraging a template. This involves systematically incorporating data into the catalog item variables to ensure they align seamlessly with the desired template structu...
can i use Dell tech direct api to integrate with SN to open Dell incident ticket then calling the hotline ?
Hi Team,I am working on the Knowledge Management, there is a issue user facing like when he is trying to import the article he is getting an error msg but the same document when another user is trying to upload then no error is coming.And imp thing i...
Hello Team, I have one catalog item i.e user termination request form.If I select termination user needs to autopopulate the termination users timezone date and time on Termination date field. Could you please help me out. Thanks,Tejaswini B.
Hi guys, there's a way to start a approval workflow from a portal widget?In particular, I'm using a custom button and a approval workflow should start when the button is pressed.
I have 3 tasks under one RITM.Scenario 1: The attachments that we made in the 1st REQTSK should be copied to the 2nd REQTSK.Scenario 2: Then the attachments from the 1st REQTSK and 2nd REQTSK should be copied to the 3rd REQTSK.Can Anyone please help ...
I have a service portal widget that is a sidebar for my custom Service Portal and I want to add a typeahead search into it. Currently, I have code like this:HTML: <div> <div> <sp-widget widget="data.example"></sp-widget> </div> </div> SERVER: ...
Our schedule is weekdays 0800-1600, with 5 member team and a weekly rotation changing every monday. But we have people who are not working on a SPECIFIC DAY in the week. Example: CHRISTE is never available on Wednesdays; Willem is never avai...
Hi Can someone please help me with below script in a sp_ng_template. I want to add OR condtion for ng-if="c.data.offNetworkOptionSelected == 'Moved departments'" OR ng-if="c.data.offNetworkOptionSelected == 'hsbc_office_not_required'", I have tried ...
I have two multiple date variables , 1 . To select 1 saturday each month in the quarter, so 3 saturdays in a week, 2. this variable should allow 3 dates to be selected but all those 3 dates should belong to week previous to the saturdays selected in ...
hi all, We're moving our legacy cmdb towards the serviceNOW cmdb (we have parts already inplace cause for ticketing you need of cource the servicenow cmdb filled) but we now need to do that for other data as well One point we run into is the part on ...
In normal change once the change is moved to scheduled we have ui action called "Reschedule" which will ask to select new Planned and End date and reason once we filled the data and submit it again flow start from new state. This time approval need t...
Hello all,I want to populate variable values from the portal to order the confirmation popup Requested for
Hi All, If Device Type is 'Standard Virtual Desktop' OR 'Virtual Desktop' OR 'Enhanced Virtual Desktop' then the script should not count/ exclude that item from the count. Please suggest, how can it be done.Below is the OnSubmit Client Script: functi...