Hi All, I'm running transform map, In field map even if we keep choice action as 'Ignore' , choices are getting created in ServiceNow instance also what is the purpose of the Reference value field name on the field map window of the transform map?Ple...
Hello All, We are working on surveys, redirected a survey email link to service portal. We are not displaying survey widgets on the portal. The requirement is, when the user clicks on the survey email link it should redirect him to the respective sur...
I'm attempting to use the Batch API (/api/now/v1/batch) but need to temporarily increase the response size. I've tried to update the following system properties but no matter what, the response size returned is 10MB (which is the default for most RE...
Hi everyone!I'm troubleshooting the issue with the plugin installation. It shows the message "Application installation is unavailable because another operation is running" and I tried a lot of suggestions on previously related posts but nothing helpe...
Hi Team,I want to restrict the external emails entering in the email client form,the email which are not present in the user table.Only users who are present in the user table ,their email should be allowed . Thanks,Karan
HI I am developing a smiley survey response. I am using surveys and assessments to do the same. The survey is sent and the user receives the emails like this. User clicks on a image and an inbound action is triggered to update the assessment ...
Hi,Could you please help me with this case!!1. When i create the change request, planned start and end date from the change request is not getting populated into the change task. (But when i update the change with new start and end date it is working...
We want to be able to add Standard Change Templates to the CAB agenda. In the CAB definition, I added the condition Standard Change Template version is anything, but when I tested the proposal still did not appear on the agenda.
Hi folks, I am going through https://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=3d87783fdb558d50454eb0a239961970. I was not able to find the instructions for the labs. In a few videos, the instructor very briefly showed instruc...
Hi, I need a favor, how we can filter out the records updated by X user and the update done by this user is only on state field and on a Y date.Like if I use the filter option updated by is X and updated on is Y date then all records updated by that...
Is there any way to copy the interaction transcript to the Incident work notes? I tried the below-mentioned code in create incident UI action on interaction table and not working. And I am also trying to move the attachments attached in the chat to i...
I have a large list of knowledge base files that require the same modification in each (appending something to an href tag).Is there a way to mass edit this specific list?
Hi All,In Service portal/ employee center, when end user click on My Requests - He will be displayed the 'Actions' to Resolve. We can configure the Standard ticket to be displayed for particular users. We have a custom field called 'Requested for' o...
Hi All, I need to display a info message under a field. I have used g_form.showFieldMsg for that. The thing is i need to display messages in next lines. I have searched in community and came to know that line break (\n) is not supported in fieldmsg, ...
I have a variable set used in several items on the Portal to auto load field relating to the logged in user. When testing one of the fields does not populate on the form but if I submit the request without changing anything then the variable does pop...
