Import set staging table
Can I glide a staging table in my script?
Forum Posts
I have encountered an issue with the Due Date field not populating (is blank) within the Catalog Task record. Via the Item View, the Delivery Time was set to 5 days. This is shown correctly for the Delivery Date section of the Catalog Item view, as
I created a new Catalog Item I have encountered an issue with the Due Date field not populating (is blank) within the Catalog Task record. Via the Item View, the Delivery Time was set to 5 days. This is shown correctly for the Delivery Date section o...
Resolved! Emails going to employee center, I want them to be tailored towards service portal
Hello, Ever since the company implemented ServiceNow we get these emails that have a great look to them so that's what we rely on. Problem is, is that we use the Service Portal and not Employee center. When we click "View Request" it takes us to the ...
Microsoft Azure Translator
Hi all,I am attempting to implement dynamic translation with my Azure account on ServiceNow. I have followed the provided documentation for configuration, but I am encountering an issue where it is unable to perform the translation. I have also revie...
SLA schedule including public holidays and weekends
Hi all, I am trying to configure SLA schedule to run on Weekdays 7-8 and Weekends & public holidays 9-5. Not sure if this configuration is correct or not. Appreciate if someone can advise on this below schedule. Thank you.
How to add attachment to the catalog item variables using the ATF
Hi, How to add a attachment to the Catalog item (to a variable) using the ATF. And i don't want to add it using the existing attachment in the sys_attachment table. Is there any way to do this ? Thanks,
How Does an Assessment Answers calculate the Score in Demand?
I have been tasked with creating a new Assessment for the demand screening process to replace the OOB one. This one will contain questions related to Business Objectives, IT Objectives, Company Objectives and Escalation. I built the Metric categor...
Unable to catch the redirect URL of a map report in update set
Hello community, I need help with the reporting module in ServiceNow. In fact, I am unable to fully export a map report using a redirect URL instead of drilldown under the Report structure menu. The report is exported successfully through update set,...
Approval user activity in workflow did not generate new approvals but used the old approvals
Hello experts, I have a workflow in which I used "Approval User" Activity.The workflow is triggered for a custom table record when certain conditions matches,The workflow can be triggered multiple times whenever condition matchesLets say 1st time wor...
Resolved! Homepage search not showing knowledge base articles
Can anyone tell me why my homepage search widget is not returning any knowledge base articles as a result? It only shows me catalog items. In the screenshot we can a KB called "How to get on VPN" but when I search nothing comes up.
Resolved! How to change the color of the user added worknotes in the activity
Hi Team, There is a requirement to change the color of user added worknotes to blue or any other color. So that it can be easily identified which is added as system notes and which is added as user notes
How to get the difference between 2 date fields in scoped application
Hi,Please help on this ,i want to get difference between 2 date fields (start and end dates) and populate in duration field for the scoped application by using client script i have used the script it's worked for global but for the scoped it is not w...
ATF, Not able to submit the Record Producer
Hello Everyone, I am facing an issue while writing a test case using ATF module on Service catalog(Record Producer). I wrote a test case on record producer with 3 test steps 1) Open the record producer 2) Set Variable values 3) Close the record Produ...
Can we capture Slack thread replies into ServiceNow Incident record?
Hi, We have a requirement of posting Incident details from ServiceNow to slack channel. This is achieved using Slack spoke and we are able post Incident details to slack channel using Slack action. Further we would like to capture all the replies of ...
Resolved! How to set Validation for end date in Record producer?
Hi All,Actually i have a requirement that , i have two fields "start date and End date", basically if end user select end date 10 days below from the start date , then we need to show error message on submit, user selects 10 or more than 10 days from...
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