Hi I have a field on problem task called due_date and I want to trigger a notification when the due date is approaching (i.e., less than 2 days).created a BR, related Event and Notification for thisBRvar today = new GlideDate(); if (current.due_date ...
Hello,I added to the assignment group dictionary active=true under "type specification" list reference qualifier "advance" reference qualifier field in javascript "active=true" and it works. It only displays the active group on the incident and chan...
How to check whether update happened successfully or not?I have created transform map, where I am updating multiple records in onBefore() script.but meanwhile some BR written on same table aborts the update using setAbortAction(true).I want these BRs...
HiNeed to reject whole excel upload if one record has error.How can I achieve it through transform map
Hello Everyone, We are looking at displaying dashboard on wall mounted displays and I came across the following blog : https://community.servicenow.com/community?id=community_blog&sys_id=c884a883dbb227c0656a5583ca961905 As per my understanding steps...
Hi All,I want to run a UI Policy every time that a change is made, is it possible?Thanks in advanced
hello I want to know how to get the current catalog item in a variable set of variable reference qualifier?I create to the variable set and create to variable field in the variable set.the variable type is reference, I want to get the current catalog...
Hi, As of today, I've usually implemented Request Management fulfillment processes by leveraging catalog tasks and checklists (either via the built-in checklist functionality, or just by putting written instructions in the catalog task description). ...
Hello,I want to hide groups that are set active=false and show only active group. Can someone help me how to add active=true into the current JavaScript. Here is the current Javascript: javascript: var refQual = getAssgnGrps(current.varia...
Hi All, I want to display multiple select box / checkboxes based on the List collector variable(application). for eg : Bullhorn and Basware Alustra selected then its associated fields should come up. As of now, it overrides/hides previous fields if a...
Hii @christopherperry , Users Not receiving Notifications when schedule job is Triggered. Example: UserName : Beth.Anglin is not receiving Emails. I have checked her profile Notification is Enable only but still she is not receiving Emails. Please te...
Hi,I want to integrate the Chat Bot application to ServiceNow by using the REST API.Please help me out how to do the same. Thanks,
Have anyone done venafi integration with ServiceNow, to maintain the SSL/TLS certificates in CMDB? Please advise if you have any experience towards it
Hi I am trying to change the state from 'In Review' to 'RCA' on problem ticket form using an UI Action, but I am seeing this error "Invalid state transition.Can not update from state 'In Review' to state 'Root Cause Analysis' with given values." twic...
I'm attempting to update some values in a choice list. I created an update set and began making the list updates in the update set. Close out the update set when finished and move over to our QA environment. The development update set lists the Custo...
