Hi i want to change the values that provide additional details of select CI from list collector in RITM, can you help me with how i can add more fields to it. Below is the screenshot i am talking about:
Hi, good afternoon. I am trying to receive emails on my ServiceNow instance to create tickets, but I noticed that when conducting tests, the emails do not arrive at the instance. If you are accepting the reception of emails from addresses registered ...
I have scenario where I have to save the form and call the Ui page on click of a UI button. I tried using g_form.save() and g_form.submit() but nothing worked. I have tried calling another function from on click function but not sure about the right ...
Hi, I have a doubt related to email logs. When we open email logs ,under reciepients email ids, how can i find where and in which application (ex: inbound action or notification), that email id is involved. In the sense how can i search where this em...
Is there a way through the flow designer to send notification to requested_for , 30 and 14 days before the expiry_date variable on requested item?I started like this, but don't know how to get requested_for into recipientsThanks in advance for the ad...
I have to send a notification to the user when the ticket is 3 days old and the state is in awaiting info state and when a ticket is in the "awaiting info" state for more than 6 days, then the ticket should be canceled.. i have created scheduled jobs...
Hi I have added a button to the form, it's working in form which redirects to other login page but the same button is not working in workspace. How to fix this? var url = current.message_key;action.setRedirectURL(url); Thank you
Hi All, I want to compare two dates , one is Calander date time and another one is Glide date time, I want to comapre if both of these are same.
I've a CI form where there is a field called Group Email. I wanted to have a validation where this field should accept only valid DL no other text nor individual email id. It should only accept valid DL. How to achieve this?
Hi All, I want to pass two parameters from client side to server side (script Include), I am using change client script and sending data to the script include. var ga=new GlideAjax("script_Include_name");ga.addParam("sysparam_name", "function name");...
Hi All, we are trying to configure Outbound Rest Message and we want to use SSL based authentication. Is this possible?can we send the certificate information in every transaction? If yes, how can we set this configuration
Hi All, Based on location we have schedule. Based on user location schedule start time before 10mins i need send notificationi have written script to get schedule in workflow time. var time = current.caller_id.location.u_schedule; - use this method ...
Need script in flow designer to add these 3 user fields in watchlist requested item
Hi All,I want to make 'Source Task' field in write mode for all, I did change a OOTB ACL also but didn't work can you help me with this.I have removed 'nobody' role from ACL. @BharathChintala
Hi, we have one catalog in 2 different portals/categories. Need to trigger different workflow for each case.Please guide how to trigger different workflow based on from which category the catalog form was submitted?
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