Resolved! CIS-ITSM Doubts
Which of the following Change Task Types are available by default? (Choose three.)A. PlanningB. TestingC. ReviewD. DeploymentE. Verification. Are options A,B,D correct? Could anyone please clarify this doubt once?
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Resolved! using platform analytics to create a dashboard, wants to add a average time of request item creation
I'm using the platform analytics experience to create a dashboard for my organization, and they want an performance indicator of how long it takes for a requested item to be created? specifically, response time between clicking submit and RITM number...
Can we edit a notification using system property without using mail script ?
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Reference Qualifier -List Collector
I have a two fields on a form in portal which are referencing cmn_location tablefield 1 State - Lookup select boxfield 2 District - List collectorBoth the fields are in the cmn_location tableWhen state value is selected then the corresponding value n...
Resolved! Doubts
After publishing an item via Catalog Builder, the associated update set is set to which state?A. CompleteB. NewC. PublishedD. In progressIs the answer D? I am a bit confused regarding this question.
Resolved! Doubts
On a Change Approval Definition record, what does the 'wait for condition' define?A. The state the change must be in before the approval notifications can be sentB.The number or percentage of users from the approval group that must approve the change...
How Do I Setup ServiceNow ITSM + Ansible Demo with a Trial ServiceNow Instance?
Hi. I know absolutely nothing about ServiceNow. I am an Oracle database administrator and an automation resource. I need to sell the idea of what Alex Dvorjan perfectly already demoed (Ansible +ServiceNow), but :1) with my own trial ServiceNow instan...
Dynamically Send Catalog Variables & Multi-Row Variable Sets in Email
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OnChange Client script not working on SC_TASK table
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Resolved! HTML editor is going back to old format while the text is removed from the editor of new knowled
The issue is related to articles where the old styling is showing up on the template editor form.Steps to replicate:- Edit an article- Enter text on the editor form and check the Paragraph field on formatter.- Delete the text and again check the Para...
E-sign on RITM with multiple signatures needed
Hi, Has anybody experience implementing com.snc.esign (E-signature) on RITM with two documents needed to be signed from the requester? Example Flow: 1. User submitted a catalog item 2. SCTASK 1 generated and started working and fulfillment and ...
Date and Time Picker Not Showing Calendar
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User provisioning fails only for one user
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Get the values from RITM and set the values to sc task to control the sc_task form field values
Hi All,I want to Get the values from RITM and set the values to sc task to control the sc_task form field values,Below code is not working for me.Note: Variable type is choice for both RITM and SC_task variablesfunction onLoad() { //Type appropria...
i want to populate data without using Reference Qualifier.
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