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Resolved! Change Lead Time using ServiceNow Module

Dear Community members, What is perceived as lead time?How Many lead times and to be used at which juncture? In ServiceNow we have states:Draft -> Acceptance -> Preparation -> Build -> Test -> Approval -> Implementation ->Closed CAB presentation Lead...

Raj-26 by Tera Contributor
  • 1001 Views
  • 4 replies
  • 4 helpfuls

Resolved! Which Of the following are not included in an Update Set

Which Of the following are not included in an Update Set by default?A. HomepagesB. DataC. Published WorkflowsD. Business RulesE, schedulesF, Database changesG. Related ListsH. Report Definitionsl. scheduled jobJ. Client Scripts K. Views

Mohit 101 by Tera Contributor
  • 2750 Views
  • 10 replies
  • 6 helpfuls

Transform Map Coalesce

Hello Everyone,  I'm importing data from a JSON file using a Data Source and Transform Map. I have two fields set as coalesce: x and y. These two fields always have values in the incoming data, and are mapped correctly. what I need to achieve is If a...

beycos by Tera Contributor
  • 3255 Views
  • 10 replies
  • 0 helpfuls

Translation of options In Catalog

I have a requirement to translate catalog options into Spanish or English based on the user’s location. In the catalog variable, I have currently configured the options in Spanish to support more accurate browser-based translations. Additionally, the...

Sruthi_2511 by Tera Contributor
  • 1689 Views
  • 10 replies
  • 3 helpfuls

Resolved! Value not set in refernce field, but getting the value from SI

Hi All, I am facing issue in setting value in this 'eim_id' field which is a reference field. but, i'm getting this value in the script include response, eim_sys_id from SI is mapped to 'eim_id' from CS. Alert response : data===>{"u_eim_application_i...

Ankita9793 by Tera Contributor
  • 672 Views
  • 1 replies
  • 0 helpfuls

Flow triggers IF and ELSE condition same time

Hi all Does anyone knows flow designer flow , if condition and else condition triggers same time and update the record?It appears that when the if condition is met, the flow design executes accordingly; however, I have also included an ELSE condition...

User358853 by Tera Contributor
  • 1080 Views
  • 3 replies
  • 0 helpfuls

Resolved! Version field is empty in knowledge articles

Hello,I have the necessity to give some users the permission to checkout and edit knowledge articles in my instance -the problem is I've noticed that most of the articles in both my developer and production instances have their version field empty, s...

SSantacroce by Tera Expert
  • 2358 Views
  • 13 replies
  • 6 helpfuls

Things Every ServiceNow Developer Must Know : Part 3

Things Every ServiceNow Developer Must Know : Part 3 1)glide.servelet.urigs.getProperty('glide.servlet.uri')This property will return your instance base url . This is helpful when creating urls for emails. Instead of creating static url you can use t...

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