Please provide business justification/additional information for this request: Need help with a monthly report of Incidents and Service Request which were once assigned to our Assignee Group : Servicenow It ServiceHow we can achieve this requirement.
In our instance:glide.pop3readerjob.create_caller = falseglide.email.create_userid_from_email = trueSo, does the system create a sys_user record when an email comes from an address that does not match any existing user?reviewed the following document...
After we publish the knowledge article by tagging the topic under it for each and every published version it will create a new record under topics in m2m_connected_content table is that a servicenow behavior and let me know where it is configured? ...
The "Granted by" feature under roles is not displaying the correct data. For example, the itil role is granted by group ServiceNow ITSM Versant. This appears correctly under the Inheritance Map, but not Granted by column.
How to report on Problem PTASK Due Date extensions? Advice?What does report criteria look like?Fame and fortune to fast and correct solution. (and points) THX-JJ
Hi Team, In Employee Center, I can see the “Additional Details” section on the My Approvals page in my lower environments (Dev/Test). However, the same section is missing in the Production environment. I have reviewed basic configurations but haven’t...
Getting only 1000 records from the Intune API when i try to pull the intune data from the below url , i am getting only 1000 records, Please let me know how can we get more data https://graph.microsoft.com/v1.0/deviceManagement/managedDevices
Hi, I have been tasked with creating a business rule that will close associated catalog tasks when the parent RITM has been closed via an API Integration.I was wondering if anyone had ideas around the best way forward, whether there is something sim...
Evening all. We now have users from different IDPs accessing ServiceNow. We have a need to have the URI link in emails directing them to the right IDP based on their SSO source, which is a field on the user table. Can anyone advise on how we might do...
If a user is removed from a MS Entra ID group, how does SCIM process that on the servicenow side? does it just remove the sys_user_grmember record which binds the sys_user to the sys_user_group?
Here under the software and applications we have 20+ catalog items but its showing only 20 items so is there any way to add all the catalog items or add browse all option
Hi,I have a use case that the catalog item manager needs a dashboard that when he enter the name of an catalog item via a filter he is able to see the details of the catalog, such as variables (questions), category, catalog, company/department associ...
I wrongly deactivate one OOB flow and now I can't see the option to activate it again because this flow is read only, how can i make it activa again?
I have a transform map to edit. The data source is defined and CSV file is used as a data source. The new file contains some additional columns which are not present in the previous data source file. When I loaded this new file and run transform, the...
Hi Team, in Task Assessment Details in dev assignment groups are showing, However in prod assignment groups is showing as empty. below is dev prod: Assignment group is same for Incidents Assignment group is populating, For Request or Requested Ite...
