Hi Everyone,We have enabled the Change Request feature in the Service Operations Workspace (SOW) and successfully activated the Approve and Reject UI actions on the sysapproval_approver table within SOW.As a next step, we need to implement these UI a...
Hey Guys,I have an requirement to make the list collectors as dependent.for example, I have three list collector variables with not reference to any table directly(I have custom choices values).All three visible on the form. at once.If I select some...
Hello there, We have a M2M related list on our Change request table. This related list is also referred from change request table. We now have to restrict this related list to only show those change requests which are closed and has the similar chang...
Hello All,I have to show hint on fileds in workspace in native view the hints are showing but in workspace it is not showing.I saw some articles and one kb and i have created those properties but no luck.https://support.servicenow.com/kb?id=kb_articl...
Hi all, we have a requirement to send a single notification to more than 100 ppl from servicenow , right now when we try it, in recipient list email logs only 30-40 users are getting the notification is there an option to enable it for more than 100 ...
Hi All, It appears that on the service portal view of the knowledge base non approved versions appear as an updated version available to view in the service portal view of the knowledge base. Is there a way to restrict this to only published versions...
In Service Operation Workspace, Announcement card Title should have the text in wrap to show all the details of the instead of few lines.
How do you remove one of the auto fill when typing a name on an email from a ticket. As shown in the photo attached. The account is not in the user table
Hi all, I had a requirement where I need to pass more than 20 input variables in a custom action which is not allowing me to pass inputs after 20 input variables. Could you please suggest the possibilities to achieve this requirement. Thanks,Nithya.
Hi Community,I need to decommission a custom table that has around 2500 records. The challenge is that several existing RITMs reference this table. Actually we shouldn't delete the table directly because it will break those reference fields and cause...
Hi All,There is two list collector type variable region and country. Based on the region i have selected the country value will show. Now we want when a value is removed from the Region list collector, the corresponding Country value should automatic...
Hi ,I want to clone the Production instance to the sub‑production (Development) instance with only a few specific tables: Incident, Change, Problem, Alert, and Case. I would like to clone the Dev instance from Prod. How to restrict other tables and c...
Hi All,I want to get the attachment length for the catalog item from service portal before request submitI have one variable called "request approval" which is check boxif above check box is true,I need to make the attachment mandatory before submitt...
We are implementing a parent–child change model in ServiceNow and are looking for best-practice guidance.As a Change Manager, I want to explore and validate how parent and child Change Requests should transition between states, so that Resolver teams...
Hello Everyone, Our organization is currently running into an issue where various widgets on the Agent app are not displaying data correctly. Here is the list of widgets that are not loading data:Breached incidents (on the My team tab)Incidents at ri...