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Facing some issue with plugin in prod

Hi, We are trying to install plugins in Prod in dev it's already installed and looks good.But in Prod this plugin shows deprecated please see the screenshot attached. The below plugins needs to be installed in Production Environment for us to move ah...

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mania by Tera Contributor
  • 459 Views
  • 3 replies
  • 1 helpfuls

MFA除外グループにアサインしたユーザにMFA設定が強制される

MFA Exempted User Groupにadminロールを含むユーザをアサインしました。これでMFAの設定が必要なくなる認識だったのですが、ID・PW入力後のログイン画面でMFAが強制されました。ロールベースではなくグループベースのみで除外設定を実施したため、添付した画像のEnforce MFA for Username Password based UI Loginsの条件式に何かしら問題があるのかなと思っておりますがどこを是正すべきかわかりません。MFAコンテキストの条件は以下の通り...

紗代近 by Tera Contributor
  • 435 Views
  • 1 replies
  • 0 helpfuls

IT Service Management

ServiceNow ITSM : Transforming IT Operations   Introduction: ServiceNow ITSM is a cloud-based solution that streamlines IT processes, automates workflows, and enhances efficiency. It aligns IT services with business goals, reducing downtime and impro...

Community Alums by Community Alums  
  • 443 Views
  • 1 replies
  • 0 helpfuls

End task with ui action

Hello, community. I created 3 custom fields in a task table and in it I have the "Close task" UI action. I can only close the task when all three fields are filled in. I can save without all of them being filled in, but I can't close the task. I thou...

jkelvynsant by Tera Contributor
  • 900 Views
  • 2 replies
  • 0 helpfuls

Resolved! fix script to update RITM Record

Hi Team,Can someone help to update 500 ritm records fix scriptA fix script needs to update the RITM records to:Approval : RejectedState Closed incompleteStage Closed incomplete

vivek11 by Tera Contributor
  • 1312 Views
  • 12 replies
  • 2 helpfuls

Catalog item

Hi , Catalog item one attachment , in the attachment around 5000 records. I need to integrate by directional integration when the user see only 700 records  remaining 4300 records should be skip. Any idea how to build this example task using integrat...

P1234 by Tera Contributor
  • 265 Views
  • 1 replies
  • 0 helpfuls

Resolved! Blog ---- Import Set and Transform Map

Master Data Migration in ServiceNow with Import Sets & Transform Maps!  Whether it's users, assets, incidents, or custom records—Import Sets and Transform Maps allow you to bring external data into ServiceNow accurately and efficiently. What’s covere...

Community Alums by Community Alums  
  • 1391 Views
  • 5 replies
  • 2 helpfuls

Change Blackout Schedules automation?

Dear Community, Has anybody succeeded in crating record producer that can create Change Blackout Schedule automatically after approval. I am not a developer and looking for simple practical guidelines, if that is possible, of course.Many thanks! Kind...

Elitsa by Tera Contributor
  • 274 Views
  • 1 replies
  • 1 helpfuls

Blog --- Client Script

Unleash the Power of Client Scripting in ServiceNow ! Client Scripts are JavaScript snippets that run directly in the browser, giving you full control over ServiceNow forms—no server lag, just pure dynamic power. Here’s what you’ll master in this pre...

Community Alums by Community Alums  
  • 443 Views
  • 2 replies
  • 0 helpfuls

Blog --- Ui Policies

Streamline ServiceNow Forms with UI Policies!  ServiceNow UI Policies allow you to control form behavior without writing scripts, making user interactions smoother and more efficient. From hiding/showing fields to enforcing mandatory inputs, UI Polic...

Community Alums by Community Alums  
  • 312 Views
  • 1 replies
  • 0 helpfuls

Using playbook for service desk agents

Hello All,I have added Playbook tab in my workspace on sc_req_item table, i have created playbook wherein trigger condition I mentioned is on create/update of sc_Req_item and item is "ABC". Issue:Primarily i created flows using flow designer to take ...

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