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Microsoft Intune spoke subscription

Currently we have ITSM professional license subscription. Can some one help me to understand what is the cost associated with Microsoft Intune spoke or is it free to install from app store.we are trying to integrate Intune with ServiceNow CMDB.

JaisonS by Tera Contributor
  • 925 Views
  • 4 replies
  • 3 helpfuls

Deflection Metrics for Knowledge Management

Hi, We have a requirement to create a report based on users viewing a KB article who did NOT create an Incident within 24 hours of viewing the article. I believe that for this, we have an OOB solution using Success Dashboard and Deflection Metrics. I...

Service catalog form fields

Hi Team,Can we achieve the below functionality on the service catalog form, it should show the user's photo and other details as well. Please help here. Thanks,Sakshi  

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Resolved! ServiceNow CSA Exam

Hi Team, Can anyone please let me know which version the CSA exam will be based on, if i gave this by end of the month or in July?

Resolved! Doubts

Your customer wants incidents to close automatically7 days after the incident is resolved. How do you meetthis requirement? (Choose two.)A. Modify the Incident Lifecycle flow to trigger fromthe Resolved date instead of the Updated dateB. Update the i...

SumartyaS by Tera Contributor
  • 643 Views
  • 3 replies
  • 3 helpfuls

Resolved! in the script else part is not going

Hi All,  I have written the script in the field mapping of the transform map  but it is not going to else part , Can anyone help me to resolve this issue.var managedBy=source.u_managedby;if(managedBy != '')    {        gs.log('Ki_123'+managedBy);    ...

chandan2212 by Tera Contributor
  • 325 Views
  • 3 replies
  • 3 helpfuls

How to make Checkbox selection mandatory

Hello,Requirement is to have at least one or more selected before submitting form. How can I make this Catalog Item checkboxes mandatory."Required Provision" is a container so can't be made required."Please select:" is a label, and if I make the firs...

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Snow Angel by Tera Expert
  • 1753 Views
  • 5 replies
  • 3 helpfuls

Resolved! Doubts

A tester wants to submit a bug report, because theyare not able to see the Communicate Fix link underthe Related Links on the Problem form.What do yourecommend that they confirm, before submitting thebug report? (Choose two.)A. Tester is impersonatin...

SumartyaS by Tera Contributor
  • 630 Views
  • 2 replies
  • 0 helpfuls