How to resize the knowledge base icon

Hi, How to resize the icon size in the knowledge base form  Thanks in advance    

How to add signature in email notification

Hi, I am having requirement. I need to add signature in the email notification  Example us the below one "Thank you, Incident management team "

Template pop up in knowledge article

Hi, When you select any Knowledge Base, a pop up appears to Apply Default Values "Do you want to populate fields with the default values for the selected knowledge base as follows?"I am setting the default values from the knowledge base to the knowle...

global search does not return user groups for users or admins

global search does not return user groups for users or admins. The groups do exist and the sys_user_group table is functioning correctly. Checked acl's but they should not affect admin. verified that the sys_user_table is configured for global search...

Will KB article link with KB number always route to latest version in announcement?

Hi,I have a scenario where I’ve created an announcement in the Service portal in the Dev environment. In this announcement, I’ve added a link to a KB article using the KB number format like:For example:Spoilersp?id-kb_article_view&sysparm_article=KB0...

How to limit most viewed articles for a specific knowledge base and to filter for 90 days

Hi, i have a question to ask, whether the OOB widget Knowledge most viewed articles, is it gives the articles that are viewed in that past 30 days and where can we find that filter condition, can we restrict the knowledge bases as well, like only i n...

How to restrict assignment group for particular tables

Hi,  I have a requirement. We have a assignment group called "problem_mgnt" now I want this assignment group to be only visible for problem record assignment group field. This group should be hidden in Incident for filed assignment group and for  Req...

Required Regex for mobile number validation

Hi Team, i need regex for validating mobile number. Its simple that we need to validate 1 variable when user gives his mobile number it should start with country code (example : +91,+46). If not it should show an alert that your number is not valid a...

Knowledge article user criteria

cad exam

Is integrated cam is necessary to write the exam or inbuilt cam from lapi is sufficient..I want to write exam online could you please also let me know the precautions i have to take... 

Dynamic filter with different filters in single Dashboard

 Hello Everyone, I am currently working on a dashboard where we are implementing a dynamic content block. In this block, we have created a dropdown to pass year values, for example: 202020212022202320242025 The dashboard contains multiple reports acr...