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Resolved! CSA Voucher

Hi, I have a voucher but am unable to claim it. Can anyone help me out, please? When I attempt to claim the voucher, it displays the following 

MadhuL_0-1753008313021.png MadhuL_1-1753008477298.png
MadhuL by • Tera Contributor
  • 4063 Views
  • 16 replies
  • 2 helpfuls

Resolved! Scan badge or access card and show sc_task for Requested for

This post is for anyone who want to display Catalog Tasks (or any other record) based on information on the user record, like "Employee number" or "Badge number" or "Access Card" stored on the user record. I know this is nothing new, nor advanced, bu...

Cannot delete items in the cart item in ServiceNow portal

When we add the catalog item to the cart and later on when we check the catalog item and try to remove or delete it from the cart item, the delete option is not working.  Whether it is blocking due to some ACL's or it is the standard process in the e...

Tamilvanan T by • Tera Contributor
  • 1028 Views
  • 6 replies
  • 0 helpfuls

Use of Coaching Module in Change Management

Our organization has spent the last 6 months implementing the Coaching module for Incident Management. We are now looking to implement Coaching in Change Management. Would appreciate any and all feedback from those of you that have implemented Coachi...

akatok by • Tera Contributor
  • 625 Views
  • 2 replies
  • 0 helpfuls

Resolved! New Widget Creation in my profile

How to add a new widget on the “My Profile” page in Employee Center that displays information when a user gets a new personal device.  

shraddhajay by • Tera Contributor
  • 426 Views
  • 1 replies
  • 1 helpfuls

Resolved! Export RITMs with variables into Excel

I have a requirement to export all the active RITMs to excel. I want to get the variables and values for each RITM and also want to get the SCTASKS numbers associated with them and the comments and worknotes from both the RITM and all the SCTASKS of ...

georgeprad by • Giga Expert
  • 689 Views
  • 2 replies
  • 0 helpfuls

Creating a report: Group members without task assignment

Hello,Sorry if my question is not in the right place.For processing our requests, we assign tasks to a group, as well as to a member of that group (which I believe is the standard procedure).I am looking to create a report that lists the members of t...

Resolved! On-Call with SMS and Voice, but not Twilio

Dear allI'm looking to increase my understanding of how ServiceNow intended for this to work, if an organization wants to use On-Call Scheduling app, and wants to use SMS and Voice as alternatives for notification, but does not want to use Twilio. No...

Hide "Save" from Sys_popup in Portal

We have a reference field of Users, when clicking on the ( i ) button, the popup shows and users can edit their porfile from there.We wouldn't like to restrict (ACL) fields but disable saving from Popup

How to identify approvals for a user or their groups ?

Hi all,Can someone suggest a way to identify if any approval goes to a specific user or to any group, they are a member of, without checking all workflows or flows manually?Preferably using a background script.Thanks in advance!

schetry by • Tera Contributor
  • 1172 Views
  • 3 replies
  • 0 helpfuls
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